Carol Jones offers business services through her company (IS) Implementing Solutions to help organizations improve operations. She has experience developing automated systems, computer networks, databases, and other solutions. Clients include companies across various sectors seeking temporary assistance with projects or ongoing support without full-time employment. Her skills include developing Access databases, network planning, project management, and technical writing.

1. (is) Implementing Solutions
Hello, my name is CAROL JONES
Improving the bottom line by providing practical solutions that enable your I have spent my working career helping companies
Business Systems (ie: computer network, logistics and office systems) to work that I have worked for across various sectors, to identify
more effectively and efficiently and develop solutions that will help organise and
automate their systems of work.
Skills Available To You
In 2009 I decided to offer my help to other businesses who only needed a
 Developing Automated Systems of work TEMPORARY SOLUTION whether it be for a COUPLE OF DAYS A WEEK or
 Processing daily information perhaps just a couple of days a MONTH, whatever the requirement but without
all the commitments and overheads that employing someone brings thus
 Specialise with Developing Access Databases forming (IS) Implementing Solutions.
 Computer network and infrastructure Planning With a repertoire of 12 years PA experience, plus over 10 years IT & Telecoms
Management, I offer helpful, professional Business Services which can be tailored
 Project Management—PRINCE2
to your requirements at a competitive rate.
 Instruction and Coaching
 Technical Author—Setup Policies writing “Works Procedures” I generally work with clients who are at a stage where some changes need to
In line with British Standards be made or just need help to de-stress and re-organise enabling them to push
their business forward.
 Excellent Microsoft Office Skills
Working together, the client can request where they want their business to be,
 PA Services and in return I can offer some solutions of how the day to day systems will
 Compilation and management of large contacts or data manage this efficiently, plus provide support and guidance with a task or
sources service that might otherwise seem slightly daunting.
 Manage Events, Appointments Between us we can either re-invent existing systems and processes to make
 Organise Meetings & Conferences them more efficient or we can introduce new avenues, tailoring theories into
 Liaise at executive level automated systems to the client’s specific needs and requirements.
 Organise travel By getting this integral part of the business right, allows
 Broad range of clerical procedures to ensure YOU, THE CLIENT to have:-
efficient effective running of your office
 More disposable time to run your business
 Astute Buyer: Good Negotiator:
 Make objective decisions
 Good planning skills – Microsoft Project and Visio  Embrace growth
 (Ex:- Carriage of Dangerous Goods Safety Advisor)
Assistance with systems and procedures to carryout this transportation role.
Please continue to look through my portfolio and feel free to give me a call
I would be happy to speak with you to discuss how I can help
M: 07787 126094
M: 07787 126094 T: 01989 562136
T: 01989 562136 E: carol.jones@implementing-solutions.co.uk
E: carol.jones@implementing-solutions.co.uk http://uk.linkedin.com/in/cpjones
http://uk.linkedin.com/in/cpjones

2. (is) Implementing Solutions
New Business Start-ups
Helping to setup standard systems of work, accounting and insurances required when Personnel and Timesheets Databases
setting up a new business. Coordinating incorporation, branding, logo’s along with cor- Designed and developed a number of bespoke "Personnel and Timesheet
porate stationary. Putting together Contacts database for marketing purposes. databases" working with In-house payroll systems and directly with the HMRC
solutions helping to provide the necessary tools that a small business needs.
PA Roles
6 yrs : London : working at Director level for Global Corporation - Ryder plc Network Upgrades
To identify, plan and prepare investment to your network to provide
3 yrs : Herefordshire : working for Managing Director sustainable solutions for the next phase of your Business or for annual
(Consulting Chemist and Forensic Scientist ) - Flavex Limited budget preparation.
3 yrs : Worcestershire : working for Group Director (CRM) Customer Relations Management Follow-up
within the construction industry - Laser Holdings (UK) Limited. Requested to provide a fully integrated CRM System, this acts as a central hub
for all customer leads, and enquiries. It utilises user friendly areas to record
Specialist Construction System call
Developed and implemented a bespoke network of databases for a specialist information along with producing standard responses quickly and efficiently off
construction company that the back of the initial call. This ensures requests are carried out instantly
accounted for all aspects of the together with proactive organisation to make dates for follow-up calls.
business mirroring business
processes. All follow-ups get loaded into daily/weekly call reports for each specific sales
coordinator recording the original call. This system frees up time for everyone
Areas Covered:- as it is focused on cutting out repetitive tasks and standardises re-occurring
Tenders database - with approximately correspondence.
10,000 records, instantly producing Clients / Employers
professional detailed responses to several  Vega London Limited
different contractors tendering for the work, (Property Developers & Elite Property Port folio Searches)
from a single input. The, client is then presented with an automated professional
covering letter and quotation detailing all the systems being quoted.  Arnott Developments (Property Developers)
 Mill Garage, Hereford
Call plans were produced for follow-up communication to secure the works with
 Ducketts, Business Developments
the winning contractor. The Tender database then integrated with a won Contracts
 APC Commercials Limited
database once the letter of intent had been received.
 Laser Holdings (UK) Limited
Contracts Database contains all the information pertaining to that contract and enabled
 VolkerWessels (UK) Limited
planning and purchasing of the overall work to be carried out. This database interlinked (EC Harris for Chase Commercials)
with a Purchasing Database recording all purchases for each job. (RLF for Stofords & La Selle UK Ventures)
(DBK Back Group for St Modwen Developments)
Purchasing Database holding approximately 22,000 records of purchases for each
contract in operation. This allowed instant information of purchases on order and delivery  Enviromental Limited
dates to allow operations to run smoothly. It gave great visibility of costs of the jobs  Laser Special Projects Limited
which enabled Quantity Surveyor’s accurate information to bill the clients on time, thus  Flavex International Limited
keeping cash flow to a minimum.  Nimbus Records Monmouth
 Ryder plc
Plant Management Database - This was developed to control a large number of (Transportation & Logistics Solutions)
capital plant, owned and hired recording all on and off hires, costs, locations, providing
confirmation of plant on site each week keeping hires to a minimum.
M: 07787 126094 T: 01989 562136 E: carol.jones@implementing-solutions.co.uk http://uk.linkedin.com/in/cpjones

3. (is) Implementing Solutions
Project Managed The CDM Process
(Construction Design Management) Network Infrastructure Planning
Responsible for developing
Project managed, setup and governing a growing IT
and developed a multi Network, supplying IT and
user system to automate Telecoms group services to a
the production of high corporate network made up
Quality CDM portfolios. of 5 separate companies.
Each portfolio was for a large Initially there was one site of
commercial contract made Controlling IT and Telecoms approximately 50 personnel
up of a set of folders that Responsible for a large which soon grew, to over
contained every stage of the telecoms network so 250, operating at multiple
build process, with suppliers, introduced a system sites and supplying
subcontractors, permissions obtained, authorities that managed all the services throughout the UK.
and materials used. numbers on the
account, plus producing monthly costs for Within this initial period, I implemented a large IT and
These were published and presented to the client at different cost centres, visual of all assets, telecoms infrastructure, with corporate controls such as
completion were also dependent to the signoff of whilst managing monthly billing which could central storage and backup on a Microsoft platform,
these multimillion £ contracts. be charged out to the individual companies. remote office working using Citrix, corporate standard
hardware, written policies and
Astute Buying and Cost Allocation At the time I required control of all the different procedures, training plus the setup of external support
Developed and Implemented Group Buying Policies. assets on the network so I developed a large companies with Service Level Agreements (SLA).
Enabling products and services to be bought in bulk Asset Database which produced full asset
at a more cost effective rates. Bulk costs were then knowledge, including:- purchase history; The network was connected with Lease lines and point
divided by the relevant users each month and stock; write down details; warranty information; to point connections where possible, with a growth
allocated out to each company. TCO plus clear usage details of all equipment. strategy to move onto a MPLS circuit. The rest of the
business used ADSL fixed lines from site plus 3G ADSL
Procurement USB
Responsible for the procurement of all IT and mobile solutions which all worked well with Citrix
Telecoms with an annual budget of £1.5M. keeping the whole business running.
Successfully identified and recovered overcharges On the telecoms side I introduced various corporate
from suppliers in excess of £73,000 over an 18 ISDN30e (high performance voice and data services)
month period using shrewd management across the group allowing in excess of 200 DDI facilities
techniques. at area offices plus VOIP was setup between these
offices.
Achieved into the business, over £117,000+ of soft
costs for the same period.
M: 07787 126094 T: 01989 562136 E: carol.jones@implementing-solutions.co.uk http://uk.linkedin.com/in/cpjones

4. (is) Implementing Solutions
Development of Integrated Garage Business System Carriage of Dangerous Goods
The System has been developed to incorporate:- Development to control the Carriage of Dangerous Goods to monitor
 Full account management fleet carrying such commodities plus ensured
driver training and licenses were up to date.
 Detailed workshop and body shop invoicing
 Car Sales with part exchange I incorporated a TREM (Transport Emergency)
 Large parts stock and Tyre sales Card facility which were compiled from the suppliers
 Petty cash Health and Safety Data sheets which enabled the
 Business controls like planning, WIP and Aged Debtors drivers and emergency services to be in full
knowledge of any hazards of the products that
 Cash book
were being carried.
The system was developed from an existing theory and supported with on-the Individual drivers loads were planned and recorded which were fed into
-job training. Compiled written procedures to fit within the Company’s QA
the system.
system for each element of the system that was developed.
The system, built on linked MS Access From this information an annual detailed report was produced for the
databases, incorporated a Sales module with business producing all Dangerous Goods carried throughout the year.
customer invoicing, Vehicle Sales facility, and This report was the sent into the HSE annually complying with
a separate module developed for the legislative duties.
Purchase and Nominal ledger. As part of this role I planned and
implemented the storage facility
All areas of the system are coded to a chart for stock of Class 3 Flammable
of accounts, and generate monthly and Liquids, Toxics, Corrosives and
quarterly VAT reports which balance each ledger on a monthly basis. organic peroxides each with
different guidelines. This diagram
This System incorporates a cashbook that balances with the bank. was part of the site safety plan
which was available to the
Also developed an autonomous stock control database, giving up-to-date stock emergency services in times of an
value (Total Cost of Ownership (TCO)), quantity purchased and sales emergency.
prices. Each item is booked into stock and given a unique code, value and
location thus producing accurate information of stock levels. Help with ”Transport of Dangerous Goods”
(ex Dangerous Goods Safety Advisor)
Assistance with systems and procedures to carryout this role..
M: 07787 126094 T: 01989 562136 E: carol.jones@implementing-solutions.co.uk http://uk.linkedin.com/in/cpjones