1. Your Emotional Intelligence & Adapting to Rapid Change
Are You Ready?
Presented by Jane Ryan, MS, PhD Candidate 2015
Certified Emotional Intelligence Coach

2. Today’s Learning Goals
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Understand the rapid pace of change we live in
today and how emotional intelligence (EQ/EI) can
help you adapt.
Gain a better understanding of emotional
intelligence (EQ/EI) and how to strengthen yours.
Greater awareness of self, others and how to adapt
to a rapid changing world.
Learn techniques to strengthen your EQ skill and
your ability to adapt to rapid change?

3. The Reality—Speed of Change
• Source: Kathy Bentz (2015) a Support Analyst at Resource Associates
Corporation, posted an article entitled “Keeping Pace with Change: 5 Easy-Peasy
Steps”, www.resourceassociatescorp.com
Video “About 5x as many as during Shakespeare’s time”
http://consulting.resourceassociatescorp.com/blog/keeping-pace-with-change-5-
easy-peasy-
steps?utm_source=hs_email&utm_medium=email&utm_content=20918052&_hse
nc=p2ANqtz-_y6SSXgTUW1DU2FqtRiBPbKIywf-
1itXyz2iyD9d_ta25r_Qbw6or9K48TH0rEbU0gYdE2uMWTqvGleKBbl5yAes_d8JgteF
-MTSkG3w1qRQ0yPBo&_hsmi=20918052
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4. Adapting to Rapid Change
Discussion
Break into small group tables of 4 to 8 and discuss in a group,
then pick your top 2 answers for each question below:
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1. Why is it important for organizations to adapt to rapid change?
2. Why is it important for you to be able to adapt to rapid change?
1. What can you do to be better prepared to adapt to rapid change?

5. Adapting to Rapid Change
Discussion
Each table shares their top 2 answers.
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6. Don’t Let Change Manage You
Techniques to Ready Yourself for Rapid Change
Read from Handout and Discuss
• “Stop, Breathe, Think” before You Act
• “Slice the Pie” break it into small chunks
• “Deeper Dive” think deeper
• “Spice it Up” think differently
• “Do More with Less” eliminate and achieve greater results
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7. GAIN A BETTER UNDERSTANDING OF EMOTIONAL
INTELLIGENCE AND HOW TO STRENGTHEN YOURS.
Emotional Intelligence
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8. Gain A Better Understanding Of Emotional Intelligence.
Since 1990, Peter Salovey and John D. Mayer have been the
leading researchers on emotional intelligence. They defined EI
as, "the subset of social intelligence that involves the ability to
monitor one's own and others' feelings and emotions, to
discriminate among them and to use this information to guide
one's thinking and actions" (1990).
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9. Perceiving Emotions: Understanding nonverbal signals.
Reasoning With Emotions: Prioritizing what we pay attention to
and to what interests us.
Understanding Emotions: Interpreting emotions and cause.
Managing Emotions: Regulating and responding to emotions.
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Salovey and Mayer’s Model

10. Perceiving Emotions: Understanding emotions is to accurately perceive
them – Awareness of self and others. In many cases, this might involve
understanding nonverbal signals such as body language and facial
expressions.
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11. Reasoning With Emotions: Involves using emotions to promote thinking
and cognitive activity. Emotions help prioritize what we pay attention to
and react to; we respond emotionally to things that garner our attention.
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12. Understanding Emotions: Interpreting Emotions
and Cause
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13. Managing Emotions: The ability to manage emotions effectively is a key
part of emotional intelligence. Regulating emotions, responding
appropriately and responding to the emotions of others are all important
aspect of emotional management.
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14. 1995 - The concept of emotional intelligence is
popularized after publication of psychologist and New
York Times science writer Daniel Goleman’s book
Emotional Intelligence: Why It Can Matter More Than
IQ.
2015 – Goleman took emotional intelligence to the
next level: “Focus”—our ability to block out
distractions and focus our strengths on tasks at hand.
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Daniel Goleman’s Model

15. The rules for work are changing. We’re being judged by a new yardstick:
Not just by how smart we are, or by our training and expertise, but also by
how well we handle ourselves and each other in all types of situations.
This yardstick is increasingly applied in choosing who will be hired and who
will not, who will be let go and who retained, who will be passed over and
who will be promoted.
Today, the business world is changing at an unprecedented speed, unlike
ever before—our ability to quickly assess, align and acclimate ourselves into
new environments and situations will determine how strong our value
proposition is in today’s competitive business environment.
According to Daniel Goleman, known for his research on emotional
intelligence in the workplace and in leadership:

16. Daniel Goleman’s Model
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17. Don’t Let Emotions Manage You
Techniques to Strengthening EI
Read from Handout and Discuss
– Stop, Breath, Think then Speak (SBTS)
– 5W’s and HOW
– Listen Actively
– Question Effectively
– Paraphrase
– Think Critically
– Think Creatively
– Apply Covey’s 7 Habits of Highly Effective People
– Understand Personalities
– Connect, Converse, Create
– Reflective Journaling
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18. 18
Stop, Breathe, Think before you Speak, before you Act!
The 5 Ws and How

19. Listen Actively
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20. Question Effectively
Open-Ended Questions
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21. Paraphrasing Confirm Understanding & Expectations

22. Thinking Critically

23. Thinking Creatively
Source: www.infomapia.com

24. 7 Habits of Highly
Effective People
Source:
Stephen F. Covey (1995)

25. Stephen Covey’s “7 Habits of Highly Effective People”
Helps you to Strengthen your EQ
1. Understand your audience “Seek First to Understand, Then to be
Understood”
2. Align yourself to your audience and create synergies “Synergize”
3. Establish goals “Begin with the End in Mind”
4. Think “Win/Win” you only win when others win
5. Reflect upon and repair your deficiencies “Sharpen the Saw”
6. Be deliberate, Take action, “Be Proactive”
7. Set priorities “Put First Things First”
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26. Reflective Journaling Self Management

27. Putting It All Together Practice & Application

28. Preparation
Prepare
&
Deliver

29. introduce
What three things will
you implement
as a result
of our session today?

30. Q&A
Wrap
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31. Jane Loya Ryan, MS, PhD. Candidate 2015
Jane is the Founder and President of Jane Ryan & Associates, LLC, a Dallas, Texas based organizational and leadership development coaching
firm. She is an expert in transformational learning, leadership development and career transitions coaching with a specialization in helping
her clients strengthen their emotional intelligence, interpersonal and critical and creative thinking skills. She applies her extensive studies in
neuroleadership coaching to her client’s transformation goals. Her transformational coaching provides her client’s measurable and
achievable outcomes resulting in improved performance, growth and a renewed energy and outlook on life and their careers. She also has
expertise in conducting root cause analysis driving negative behaviors into positive change management. Jane uses applied science
methodology incorporating proven techniques to help her clients move from where they are today to where they need to be. Jane brings
15 years of talent management consulting experience and 10 years of coaching offering her clients opportunities to achieve optimal
performance. Her corporate clients have included Shell Oil in the strategy, design and implementation of their global “people strategies”,
Texas Instruments in their strategy and design of their external and internal brand for talent acquisition as well as a plethora of middle
market and startup businesses providing leadership development, sales and call center training, emotional intelligence skill building and
effective communications, and change management coaching. Her individual clients include C-Suite and senior executives to cross
functional team members communications to graduate students beginning their careers to soldiers transitioning from military to civilian
and many others in between.
Prior to founding Jane Ryan & Associates, Jane worked at Hewitt Associates as a senior managing consultant and business developer. She
led global diverse subject matter expert teams serving Fortune 500 clients on all areas of human capital and organizational performance.
Jane recently wrote a published article with Dr. Glen Earl entitled “Generational Instructional Design Strategies: Building a Generational
Approach to Address Unique Learning Differences”. This article addressed one of the biggest issues impeding effective learning and
development professionals and organizations today—their ability to engage a multigenerational workforce (Boomers to Millennias and in
between).
Jane earned her master’s in applied psychology and is now completing her PhD in Psychology with a specialization in teaching (target
completion 2015) from Walden University and she received her BA in Psychology form Ashford University Magnum Cum Laude. She’s a
member of the Association for Talent Management (ATD), the Neuroleadership Institute, and a member of the Golden Key International
Honour Society. When Jane is not coaching her clients, she is working on her dissertation “The Exploration of Executive Female Leadership
Beliefs on Gender Inequality and Accelerating Positive Social Change in the Workplace” as well as taking time to enjoy spending time
outdoors riding horses, gardening, cooking and entertaining friends, family and guests on weekends.
Connect with her on LinkedIn: http://www.linkedin.com/in/janeryan001/
Contact Jane today for your complimentary introductory coaching session!
Cell: 214-500-7223
Twitter @jryanjane
WordPress @ JaneRyanBlog.WordPress.Com
www.JaneRyanAssociates.Com
Jane@JaneRyanAssociates.Com 31