How we can help you add $60 mn to your bottomline by automating customer care, while at the same time increasing customer satisfaction.

1. creating a new world
We help you generate 8% extra margins using artificial agents
Presented by
Umakant Soni
CEO
Vimagino
usoni@vimagino.com
*Patent ,Trademark and service mark applied for www.vimagino.com
All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.

2. We deliver
automated agents
to take care of your
customer care

3. Customer care
Sales advisor
Consultant
Click for Live help
Research
Site consultant
consultant
All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.

4. How does it help you?

5. Positive benefit of $10 per
successful marketing chat
*Source : Forrester research
Reduce cost of
Add to the top line
acquiring customers by
as much as 80%
• Creating additional positive impressions that move a
prospect through the sales cycle.
•Resolving customer issues and objections
immediately

6. Positive benefit of $20 per
successful customer service
chat*
*Source : Forrester research
Add to the bottom line
•Drive more interactions towards self help using
automated agents that interactively help solve 70% of
customer’s problems
• Showing customers where to find information, potentially
avoiding future calls
Reduce your support cost by a factor of 10

7. Positive benefit of $100
per successful sales
conversion*
*Source : Forrester research
Add to the top line
• Recovering customers before they abandon a transaction.
• Assisting in the order and form completion.
• Creating up sell/cross-sell opportunities.
Close sales more than twice the number of times all the
while doubling the sale size

8. •Measure actual customer satisfaction by monitoring
each customer interaction
•Enable product and process discovery based on
customer insights.

9. All the while helping your human
customer care channel to focus on
critical customer problems

10. In total, we can add an
extra $60 million for a
billion dollar company
each year

11. We can help you achieve the same

12. We can help you achieve the same
Want to know more?
Call +91 9880017433
or email : sales@vimagino.com