Revised_resume_for_dmButler - for merge
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This document is a resume for Dawn M. Butler seeking a new career opportunity utilizing over 20 years of customer service experience. She has experience in staffing, sales, administration, and census work. Her qualifications include proficiency with Microsoft Office, decision making, multi-tasking, organization, and being a team player. Her resume provides details of her professional experience, education, and contact information.
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Revised_resume_for_dmButler - for merge
- 1. Dawn M. Butler 13310 Peppertree Ave NW Mogadore, Ohio 44260 330-217-3724 dawnbutler701@yahoo.com CAREER OBJECTIVE: I am seeking a challenging opportunity to assist a company to grow by utilizing my diverse skills, knowledge, and experience SUMMARY OF QUALIFICATIONS Have 20+ years of experience in customer service. Above average abilities with MicroSoft Word, Excel, and Power Point. Recognized for ability to make decisions, prioritize, multi-task, organizational skills, going far and above, team player, and taking initiative. PROFESSIONAL EXPERIENCE Staffing Consultant, WorkPlace Staffing Service, Fairlawn, Ohio October 2015 to May 2015 *Review resumes and identify top talent *Interview candidates and assess skills and experience *Match candidates to current positions with clients *Make calls to clients and potential clients to identity opportunities that need to fill *Negotiate with clients on fees, date to be filled, schedule interviews, send potential candidates to fill position *Negotiate final offer from client to candidate; i.e. time off, pay rate, etc. Family Service Advisor, Northlawn Memorial Gardens, Peninsula, Ohio March 2015 to October 2015 * Meet with families and assess their needs before the need arises. * Following up with family members after the funeral and help assess their needs and take care of them thru recommendations. * Assist in the training of new hires. Administrator, Orange Energy Corporation, North Canton, Ohio September 2013 to March 2015 *Answered phones, sorted mail, updated spreadsheets for various projects. *Coordinated Project Managers schedules and updated their calendars. *Corrected legal documents after the research had been done. Administrator, Frederick Memorial Gardens, Gaffney, SC March 2012 to June 2013 * Coordinates work to be done between the sales and maintenance departments. * Run reports for daily sales numbers for the week, month and year.
- 2. * Process paperwork for new hires and for terminations. * Process contracts, down payments and payments on a daily basis. Dawn M. Butler Page 2 Sales Counselor, Frederick Memorial Gardens, Gaffney, SC August 2010 to March 2012 * Meet with families and assess their needs before the need arises. * Following up with family members after the funeral and help assess their needs and take care of them thru recommendations. * Assist in the training of new hires. Enumerator, US Census Bureau, Rock Hill, SC April 2010 to June 2010 * Went to bi-weekly team meetings to obtain my assignments and addresses of people to visit and obtain information for the government in a confidential manner. *Worked in a team and alone to obtain the various information and report it back to my team leader at the bi-weekly meetings in a certain format that would be accepted by the scanning machine EDUCATION BA, Business Administration/HR Management, DeVry University, 2008-August 2012