SlideShare a Scribd company logo
R S S R
You are with…
- Monil Sheth
Revealing Seven Secrets of Retail
The Seven Secrets
1. STORE.
2. STOCK.
3. STAFF.
4. SERVICE.
5. SALE.
6. SUCCESS.
7. SMILES.
The Seven Secrets
1. STORE – Place.
2. STOCK – Product.
3. STAFF – People.
4. SERVICE – Persistance.
5. SALE – Priority.
6. SUCCESS – Passion.
7. SMILES – Permanent.
The Seven Secrets
1. STORE – Place – Business Development.
2. STOCK – Product – Visual Merchandising.
3. STAFF – People – Training & Development.
4. SERVICE – PersistenCe – CRM.
5. SALE – Priority – Sales & Marketing.
6. SUCCESS – Passion – Your Profession.
7. SMILE – Permanent – Pass it On…!
Modules based on 7 “S”
 Store – “know Your Neighbor”
 Stock – “Pick Me Up”
 Staff – “Power Of One”
 Service – “Thanks For Complaining”
 Sales – “To Sell well, You Must Tell Well”
 Success – “Survival of the Fittest”
 Smile – “Your Daily Inbuilt Outfit”
When You Say “YES” to Work;
You Say “Hello” to Life !!
Thank You.

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Revealing_Seven_Secrets_of_Retail.ppt

  • 1. R S S R You are with… - Monil Sheth Revealing Seven Secrets of Retail
  • 2. The Seven Secrets 1. STORE. 2. STOCK. 3. STAFF. 4. SERVICE. 5. SALE. 6. SUCCESS. 7. SMILES.
  • 3. The Seven Secrets 1. STORE – Place. 2. STOCK – Product. 3. STAFF – People. 4. SERVICE – Persistance. 5. SALE – Priority. 6. SUCCESS – Passion. 7. SMILES – Permanent.
  • 4. The Seven Secrets 1. STORE – Place – Business Development. 2. STOCK – Product – Visual Merchandising. 3. STAFF – People – Training & Development. 4. SERVICE – PersistenCe – CRM. 5. SALE – Priority – Sales & Marketing. 6. SUCCESS – Passion – Your Profession. 7. SMILE – Permanent – Pass it On…!
  • 5. Modules based on 7 “S”  Store – “know Your Neighbor”  Stock – “Pick Me Up”  Staff – “Power Of One”  Service – “Thanks For Complaining”  Sales – “To Sell well, You Must Tell Well”  Success – “Survival of the Fittest”  Smile – “Your Daily Inbuilt Outfit”
  • 6. When You Say “YES” to Work; You Say “Hello” to Life !! Thank You.