1. Resume
Career Objective:
● A challenging and rewarding position in the industry where my skills will have an immediate impact.
● To attain the highest standards of professional excellence and integrity and flourish as the company grows.
● A self-driven person with excellent communication and interpersonal skills who effectively collaborates with all
levels of staff members.
● To get an International Professional Corporate exposure.
JAIWIN. M
Address
Ansari no: 4 , Above Somnath Cafteria,
Besides Prime Tower Hotel, Abushagara,
Sharjah
E-Mail: jaiwin.m@gmail.com
Contact: +971529915860
Personal Data
Date of Birth : 12/11/1988
Sex : Male
Nationality : Indian
Marital Status : Married
Languages known :
English, Hindi & Malayalam (Read, Write
and Speak);
Telugu and Tamil (Speak and Understand)
Visa Status : Employment Visa
Passport No : J8755458
Education
➢ B-COM (Computer Applications), Osmania University
➢ Plus two (AISCE)
➢ Tenth (CBSE)
Other Training:
Successfully completed training in Hardware and Networking course dealing
with CCNA, MCITP, Exchange, Linux
Work Experience
In UAE:
1. Haroon Engineering Mat. Marketing Co (Since June 2015)
Designation: Logistics Co-ordinator
Job Nature:
● In charge of Import and export shipments
● Liaise with freight forwarders regarding routing and movement of
cargo
● Track cargo and ensure timely delivery and pickup of cargo.
● Customs documentation: Export Documents, Certificate of Origin
● Purchasing of Stationary, supplies, consumables and Office
refreshments
● Printing press related works
● General Accounting related works(LPO, GRN,PURCHASE INVOICE)
2. Barloworld Logistics LLC (Nov 2014 - April 2015)
Designation: Customer Care Executive
Job Nature:
● Customs documentation: Processing customs B/E (Export, Import,
Transfer, etc)
● In-charge for the Redbull Events and Warehouse Receiving and
Delivery Operations of Imation.
● General warehouse operations
2. Experience
1. UAE Experience- 4 Years
2. Total Experience- 8.9 Years.
3. Availability: Immediate
Training Experience
Total 325 Hrs of Professional Training
In 500 Hrs of Training Experience
Key Skills
➢ Experience in Professional Training
➢ Good excel skills
➢ Experience in imparting Product,
Process, Soft Skills and Sales Training
➢ Good team leader and team player
➢ Experience in team building and
negotiation. Able to motivate and move
a group.
➢ Experience in handling sales and store
operations
➢ Out of the Box thinker
➢ Ability to work under pressure.
➢ Logical approach to problem solving,
good analytical ability.
➢ Rapo Builder
➢ Learning ability – Desire to acquire new
technologies & knowledge.
➢ Fast grasping skill.
➢ Good communication skill.
3. The Lazar group (AUG 2012 - OCT 2014)
Designation: Admin Executive in School under The Lazar Group
Job Nature:
● Handled Transport Department (School Transport Officer)
● Handled Enrolment of New Students (Admission Officer)
● Front Desk Supervision & Parent Relations
● First level IT Support including CCTV, EPABX and Emails
● General Admin Operations: Marketing / HR / Purchases
● All MIS works
Things Implemented:
● Implemented systemised Database for admissions from traditional
register maintaining
● Reporting formats and briefings
Ideas:
● TRAC Tales: Useful for Parent Relations Department to ensure
customer satisfaction
● Route Tracking with Maps Solutions: Useful for Transport
Department
● Grooming system for Teachers
● Marketing Techniques for Admissions Department
IN INDIA
1. Vodafone Cellular Ltd, Kannur – Kerala (ADECCO staff)
Designation: Mobile Guru(Dec’2011-Aug'2012)
Job Nature: Zonal Trainer cum Team Leader
● Training -Delivery and Effectiveness to Retail staff
● Induction Training to new hires and refreshers
● Training & Development
● Knowledge management
● Training MIS
2. Tata Tele Retail Business, Kannur FSO Tata Tele Services Ltd (ADECCO
staff)
Designation: Customer Relationship Executive – (From Feb-Dec’2011)
Responsibilities:
● Handling sales and Service of Wireless broadband services, mobile,
walky handsets and connections with proper follow up.
● Providing Front end technical support to Small screen (Mobile) and Big
Screen (E-Stick) 1X, EVDO, 2G, 3G and Blackberry internet customers.
● Handling Store Operations
Rewards & Recognitions:
• Special Appreciation mails send by Zonal Manager to Circle
BU/Function Head
• Star Performer of the Month (Nov 2011)
3. Hobbies
➢ Playing football and Cricket
➢ Chatting and Browsing
➢ Reading E-Articles
➢ Traveling
➢ Listening to Music
➢ Playing Badminton
3. Tata Business Support Services, Hyderabad
Designation: Customer Care Executive – (From July 2007 to Aug-2010)
Responsibilities:
● Meeting On Call Customer requirement and satisfaction within
specified timeline
● Assisting Team Manager and Team Leader in creating and
maintaining reports of client initiated project to control and
analyze operational performances
Recognitions
Star of the month (Dec 2009)
Relevant Software Skills
● Proficient with Windows 00/98/Xp/Vista/7/8 operating
systems
● Knowledge in MS Office
● Worked with HTML, SQL, Visual Basic and Tally
Other Experience
● TRAINING youths and children in Sunday school in church.
● ORGANISING youth meetings as playing the role of youth secretary in
church.
● LEADING English worship in church.
● Resolved hardware and software issues of personal computers inside
friend’s circle.
Reference would be available on demand
Place: Sharjah Sincerely,
Date: 31-Oct-2016 Jaiwin M