Walter C. Robinson is seeking an industrial or manufacturing service position. He has experience interacting with customers and resolving complaints from his current role as a loading/unloading attendant at Walmart. Prior roles include guest services attendant at Target, data entry at the Department of Taxation, cashier at Barnes & Noble, and duplicating machine operator for Richmond Public Schools. He is currently studying social science at J. Sargeant Reynolds Community College with anticipated graduation in Fall 2017.
1. Walter C. Robinson
104 Glinhurst Road
Richmond, VA 23223
Phone: 804-918-5306
Alt Phone: 804-519-0426
wrobinson8471@email.vccs.edu
Objective
To contribute relevant experience and qualifications to a challenging industrial and manufacturing service position within a dynamic, progressive environment.
Ability Summary
Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.
Employment History
Unloading and Loading Line Service Attendant
04/2015 - Current Walmart Stores Richmond, VA
• Manually move freight, stock, or other materials or perform other general labor.
• Sort merchandise before loading and unloading.
• Stack cargo on pallets in assigned locations.
• Promote safety by adhering to the company guidelines.
• Assist customers with questions and concerns.
Guest Services/Cart Attendant
08/2005 - 01/2007 Target Stores Richmond, VA
• Removed trash from restroom and parking lot.
• Maintained records of customer interactions and transactions.
• Answered guests questions and addressed problems.
• Maintained visually appealing and effective displays for the entire store.
• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Data Entry Keyer
03/2006 - 08/2006 Virginia Department of Taxation Richmond, VA
• Verified that information in the computer system was up-to-date and accurate.
• Processed confidential tax form information.
2. • Developed and created an effective filing system to expedite job requests.
• Identified and corrected address errors.
Seasonal Cashier
01/2006 - 02/2006 Barnes & Noble At VCU 1111 W Broad St, Richmond, VA
• Guided students in choosing university textbooks.
• Processed credit cards, cash, and student financial for purchases.
• Operated a cash register to process cash, check, credit card, and student financial aid vouchers for purchases.
Duplicating Machine Operator
10/2004 - 07/2005 Richmond Public Schools 301 N. 9th Street, Richmond, VA
• Assisted the lead technician with job requests.
• Checked work areas to verify that printed sheets, mutts and blanks from each load were accounted for.
• Jogged and stacked paper by delivering blank or partially printed stock to equipment.
• Managed paper, ink and printing supply inventories.
Education and Training
Issuing Institution Location Qualification Course of Study
J. Sargeant Reynolds Community College Richmond, VA 2 Years of College or a Technical or Vocational School Social Science
Anticipated completion date Fall 2017.
American Public Univerisity West Virginia, VA 1 Year of College or a Technical or Vocational School Social Science
Virginia University of Lynchburg Lynchburg, VA 2 Years of College or a Technical or Vocational School Theology
References Available on Request
Resumé Free Text
