Dayna Stroupe is an accomplished clerical and office assistant with over 15 years of experience assisting administrative staff through tasks like scheduling, organization, and communication. She has strong computer skills in Microsoft Office and focuses on teamwork, process improvement, and customer service. Stroupe is currently preparing for the CCA exam after graduating with honors from a Medical Coding and Billing program in 2013.

1. Dayna Stroupe
Wingate, NC 28174 dmstroupe@gmail.com
704-962-7077
SUMMARY
Accomplished clerical/ office assistance with experience in assisting administrative staff on daily
functions. Knowledgeable in planning and organizing schedules to maintain order and
accomplishments. I work consistently to incorporate a sense of teamwork. Focused on process
improvement through listening, encouraging, and providing ongoing communication.
Competencies include:
Workflow Analysis
Organization
Proficient with
Microsoft Office
Products
Troubleshooting
Customer Service)
DataEntry 60 WPM
(accurate
Verbal & Written Communication
PROFESSIONAL EXPERIENCE
Union County Public Schools August 2004 – Present
Child Nutrition Assistant
• Answer and respond to phone calls in a timely and respectful manner
• Accurately follow work schedule for the day
• Help other employees when finished with personal tasks and assignments
• Assist staff and children in cafeteria during lunch time
EDUCATION
Medical Coding and Billing Program, June 2, 2012-May 2013
Certificate of Graduation with Honors
Currently preparing for CCA Exam
Office Systems Technology, SPCC August 2000- May 2004
Certificate
Piedmont High School August 1996- June 2000
High School Diploma
References Available Upon Request