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Jeril Mathew is a housekeeping executive with over 5 years of experience in the hospitality industry. He is currently employed at Vivanta By Taj in Surajkund. He has a bachelor's degree in hotel management and has held housekeeping roles at several hotels including The JW Marriott, The Leela, and Devi Garh by Lebua. His responsibilities include overseeing housekeeping operations, ensuring cleanliness and maintenance standards are met, managing staff, and addressing guest issues.
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- 1. Jeril Mathew JERIL MATHEW 71- B, J & K Pocket, Dilshad Garden,New Delhi, India Cell No.: +91-9643005135,8010718191 E-mail: jeril.mathew@yahoo.in Skype ID: jeril.mathew CAREER SUMMARY • Professional experience of over 5 years in housekeeping operations in the hospitality industry • Currently associated as Housekeeping Executive with Vivanta By Taj, Surajkund • Successfully completed 2 year Management Trainee program with Devi Garh by Lebua, Udaipur • Efficiently performed the housekeeping operations in accordance with the organizations standards and guests’ satisfaction • Good communication, administrative, organizational, staff management, and liaison skills WORK EXPERIENCE 1. Housekeeping Executive May 2016 - Present Vivanta By Taj, Surajkund 2. Housekeeping Executive February 2015- May 2016 The J W Marriott, Pune 3. Housekeeping Executive November 2013- January 2015 The Leela, Mumbai 4. Management Trainee - Housekeeping September 2011-October 2013 Devi Garh by Lebua, Udaipur & Lebua Resort, Jaipur 5. Industrial Training October 2008 – March 2009 Trident, Agra KEY DUTIES • Spearheading a team of 38 housekeeping attendants along with assistant managers and team leaders responsible for cleaning and upkeep of rooms, public area, linen, and uniform room • Ensure that all supervisors take an active role in training themselves and other employees to accomplish service excellence • Routine inspection of quality of the linen being used and informed the Executive Housekeeper of its condition and alert any misuse • Responsible for the day to day room operations to deliver the best service so as to reflect company’s standards and exceed guest expectations • Manage daily housekeeping operations, ensure optimum level of productivity delivered by housekeeping team members, responsible for shift allocation, handling guest complain, and formulate the required action plan to overcome the departments challenges • Routine inspection of guest and public areas on a regular basis to ensure that the furnishing, facilities, and equipment are clean and in good condition • Supervise outside contractors to ensure contractual compliance
- 2. Jeril Mathew • Control housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures, and environmental procedures • Coordinate with supervisors, conducting daily briefing and debriefing with staff, updating the records of customer feedback, and work upon the areas which require improvement • Maintain the current inventory of the company’s assets and ensure that cost of store supplies are under control • Assist with the performance of housekeeping tasks in tight situations EDUCATION Uttarakhand Technical University 2007 – 2011 Kukreja Institute of Hotel Management and Catering Technology Dehradun, Uttarakhand Bachelor of Hotel Management and Catering Technology National Institute of Open Schooling 2007 Senior Secondary School Examination Central Board of Secondary Education 2003 St. Mary’s Senior Secondary School Haridwar, Uttarakhand Secondary School Examination PERSONAL INFORMATION Date of Birth : 5th May, 1987 Languages known : English and Hindi Marital Status : Married REFERENCES 1. Mr. Prateek Jaiswal (Deputy Housekeeper, Hyatt, New Delhi) pratek.jaiswal@hyatt.com +919818814335 2. Ms. Saleena Gurung (Executive Housekeeper, The Leela, kovalam) saleena.gurung@theleela.com +919387262109