The document provides a summary of Burak Buyukbezci's work experience and qualifications. It outlines his experience managing sales and marketing operations for various companies in industries like automotive, construction, and tobacco. Recent roles include Sales Manager at Futuraform Reklam from 2015-2016 and Managing Partner at Movea Insaat from 2013-2015. He holds a BSc in Industrial Engineering from Yildiz Technical University and is proficient in English and German.
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1. Objective Challenging managerial positions where I can leverage my professional experiences, as well
as my excellent interpersonal and leadership skills.
Work Experience 2015 Nov – 2016 May FUTURAFORM REKLAM VE KOMPOZİT LTD. ŞTİ. KOCAELİ
Sales Manager
- Managing local & intrnational Sales & Marketing Operations
2013 Nov – 2015 Mar MOVEA İNŞAAT LTD. ŞTİ. İSTANBUL
Managing Partner
- Managing Sales & Marketing, Finance & Accounting, Import & Export Operations
2009 Mar – 2013 Nov BRITISH AMERICAN TOBACCO EXPORTS BV İSTANBUL
Fleet and EH&S Executive
- Setting EH&S standarts for BAT commercial site
- Managing Fleet Operations of BAT in 8 different offices incl. Head Office
- Managing a team of 16 people and a budget of $30M yearly.
- Responsible also from new vehicle procurement, budgeting, repair and maintenance operations,
new project implementations, etc.
2005 Jan – 2008 Nov DOĞUŞ OTOMOTİV SRV. VE TİC. A.Ş. İSTANBUL
Assistant Manager, Regional Sales – VW Passenger Cars
- Managing sales, marketing, quality assurance and HR & training operations of 8 dealers in 7
different cities in Aegean Region (formerly 9 dealers in Eastern & South Eastern Anatolia)
- Managing dealers’ customer satisfaction processes, profit & loss, budgetting, hr & training,
application of international VW standarts and Dogus Automotıve strategies. Achieving sales
targets, applying business plans, all marketing plans parallel to VW and Dogus Automotive
strategies within 9 dealers in different cities. Reporting to Sales Manager and GM.
- Improving sales & marketing processes both at dealers and the distributor itself and preparing
sales campaigns for upcoming periods
- Having dealer visits regularly, reporting directly to Sales Manager & GM and assuring the
customer satisfaction for sales operations of the dealers
2003 Apr - 2005 Jan BİRLEŞİK MOTOR SAN. VE TİC. A.Ş. ANTALYA
Aftersales Services Manager
- Responsible from a team of 35 people and a budget of $4M yearly.
- Managing and organizing all aftersales services’ activities and strategies of Alfa Romeo, Tofaş –
Fiat and Otoyol – Iveco brands and reporting service activities, profit/loss, productivity, etc.
weekly & monthly to Aftersales Services Coordinator and GM.
- Managing customer satisfaction processes, achieving aftersales sales targets, applying business
plans, also intermediating between customers and services in accordance with TOFAS – FIAT CRM
Department for solving unsatisfied customers’ problems.
2001 June - 2003 Apr BİRLEŞİK MOTOR SAN. VE TİC. A.Ş. İSTANBUL
Specialist / Aftersales Services Department
- Involved in ALFA ROMEO, FIAT and IVECO brands’ authorized services’ management; reporting
and evaluating services’ monthly activities implementing multinational FIAT brand standards
- Coordination of 11 different service points in 8 different cities, reporting to GM.
E-MAIL: burak.buyukbezci@gmail.com
HOME: +90 (216) 642 9883
MOBILE: +90 (532) 457 5259
Burak BUYUKBEZCI
2. 1999 Aug - 1999 Nov OMA-VERISOFT EMIRATES DUBAI - UAE
Internship / Customer Services and Quality Assurance Department
- Involved in quality assurance and customer services management also documenting customer
requests, internally making sure that services and orders are processed in accordance with
customers requirements
1998 Jun - 1999 Aug DORUK HOLDINGS CORP. İSTANBUL
Within holdings headquarters involved in organizational renovation projects in corporations, which
are newly acquired by holdings. My assignments within subsidiaries of holdings are:
Assistant Director / Business Development Department
- Contribution to new Investment “Management Buyout” projects
- Improving the performance of these companies by reorganization
- Responsible for renovation of newly acquired corporations for increasing their profitability
PLATIN DRTV MARKETING CORP. İSTANBUL
Assistant General Manager / Direct Marketing
- New TV program development, advertisement scheduling, commercial time planning,
commercial organization, finding new products.
- Marketing management, new products, preparing advertisement - channel schedules, call
center operators’ performance reports for marketing and sales.
FRENTEK BRAKE LININGS CORP. İSTANBUL
Assistant General Manager / International Marketing
Quality Assurance Engineer / Quality Control Department
- Coordination of distributors, order processing and also developing regional distribution
channels for Middle East as GM Assistant at international marketing department.
- Management of NA disc brake pads produced for ASAT (Allied Signal Automotive
Turkey) under BENDIX (for Renault brand in local market) and JURID (for Skoda brand
in export market) names and also exports to other EU countries.
- Preparing the procedures of the ISO 9002 standards as QA Engineer and supervising a
team of ten people in the Quality Control Department.
Languages ENGLISH Written and Spoken, Excellent
GERMAN Written and Spoken, Fair
Computer
Literacy
MS Windows, MS Office Excellent
Education 1994 - 1999 YILDIZ TECHNICAL UNIVERSITY İSTANBUL
BSc., Industrial Engineering
1985 - 1993 ANATOLIAN COLLEGE ANTALYA
Mathematics Department
3. Internships 1997 June - 1997 Aug OZARAR CRANE MANUFACTURING İSTANBUL
Worked in production planning and sales departments
1996 March - 1996 May VERISOFT COMPUTERS İSTANBUL
Worked in Customer Services Department in implementing TQM
1995 June - 1995 Aug KALE DIES CORP. İSTANBUL
Involved in design and production process and techniques
1992 - 1994 OPEL MEDITERRANEAN LLC. ANTALYA
Assisting the GM and involved in sales & marketing, customer relations
Volunteer
Experiences
Certificates
Military Service
Awards Received
Marital Status
Date Of
Birth/Place
Driving License
TUSIAD and KALDER , 6th
National Quality Congress, İSTANBUL
CHARITY DINNER and FUND RAISING CAMPAIGN
For The Victims Of Izmit Earthquake DUBAI - UAE
Can be submitted upon request
Completed (04.11.2000)
1990, UNICEF International Best School Magazine Award
Married
16.07.1975 / Isparta – TURKEY
Valid Turkish License A2+B Class
References Can be submitted upon request.