Balaram Kumbhakar has over 5 years of experience working with SAP CRM. He is currently employed by Tata Consultancy Services in Kolkata, India where he works on a project for GDF Suez in France. His responsibilities include configuration of business partners, master data, products, services, and workflows. Previously, he worked on an SAP CRM project for AGL in Australia where he performed similar configuration and support tasks. He has a Bachelor's degree in Physics and is proficient in English, Hindi, and Bengali.