Aashish Agarwal is a marketing and customer service professional with over 9 years of experience in financial services. He holds a PGDBA in Marketing and Finance and is looking for a career opportunity in the banking or m-commerce industries. He has a proven track record of achieving sales targets, developing distribution networks, and providing strategic advisory services to clients. Currently he is a Market Development Manager at Vodafone, where he manages the mobile money transfer vertical and a team of 7 people. He is responsible for business development, relationship management, and achieving key performance metrics.

1. Aashish Agarwal
Jhansi (UP), India
E-mail: aashishagarwal123@gmail.com
Mobile: +91- 9838534022
Profile Outline & Statement of Objective
High Performed Marketing & Customer Service Professional with more than 9 years of enriched experience; that includes
initial 6 years as Relationship Manager at Reliance Mutual Fund, Kanpur Region (UP) and currently at Vodafone
Mobile services Limited, (MPESA –money transfer vertical) Jhansi(UP) as Market Development Manager.
Now looking for appropriate career change within Banking industry,M-Commerce.
Profile Summary Preferred Industry- Banking,M-
Commerce
Post graduate Diploma in Marketing & Finance from India’s one of the premium Business School; holds an
attitude for continuous improvement with proven track record in Sales & Marketing experience in financial
services industry. Capable of establishing distribution infrastructure and developing strong network of channel partners
– dealers, distributors etc to widen product distribution and deeper market penetration.
Proven abilities in planning, distribution management and market analysis. Expertise in providing advisory services to
clients in Investment Solutions thereby enhancing ROI. Adept in conceptualizing & executing strategies to drive business
growth & achieve desired target as well as monitor competitor activities to retain market share.
Academia & Professional Certifications
PGDBA: In Marketing & Finance from Jaipuria Institute of Management, Lucknow. (2005-2007 Batch)
B.Com: Christ Church College, Kanpur
AMFI Certified –Advisor Module.
IRDA Certified – GIC
Functional Expertise/Key Deliverables
Sales & Marketing
 Analyzing & reviewing the market response / requirements and communicating the same to the sales teams for
accomplishment of the business goals. Utilizing client feedback to develop marketing intelligence for generating leads.
Business Development
 Implementing strategies for acquiring business from clients and effectively using the potential of existing accounts.
Interfacing with business leaders and customers to prepare business and product requirements for new initiatives.
Enabling business growth by developing & managing a network of channel partners.
Relationship Management

2.  Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Attending to investors / clients (individuals / corporate clients) concerns and undertaking steps for effectively resolving
them.
 Monitoring clients’ portfolio performance, conducting profitability analysis, rendering sustained advisory services for
securing high ROI and increasing retention levels.
Experience Details
Current location- Vodafone Mobile services Limited, (MPESA –money transfer vertical), Jhansi (UP)
Duration- March 2013 to till date
Role-Market Development Manager; managing MPESA –money transfer vertical
Key Deliverables
 Handling a team of 7 people and managing new business vertical of Vodafone "M Pesa" (Mobile Money Transfer) in
respective areas; educated the Trade about Banking rules and regulations to proceed with M Pesa business.
 Maintaining timely and effective communication of all schemes/product launches to the team and to trade
Responsible for maintaining the ROI of the distributor assigned by ensuring optimum revenue opportunity and effective
cost management.
Reliance Mutual Fund, Kanpur Region (UP) Duration-
March 2007 to March 2013
 Role-Relationship Manager
Key Deliverables
 Responsible for sale and distribution and after sales services for Individual Financial advisors, Sub Brokers, corporate
agents and Public Sector Banks.
 Responsible for generating more Asset under Management (AUM) through more business, sourcing HNI as well as
retail business and also monitoring other activities like folio counts, fresh Distribution Development.
 Develop new profitable business partners, analyzing latest marketing trends and tracking competitor’s activities and
providing valuable inputs for fine tuning sales & marketing strategies. Increase in market share with new process
Implementation.

3.  Meticulously handle channel development & management operations for diverse range of mutual fund Products across
Kanpur region, responsible for training people across distributor network for enhanced efficiency and productivity.
 Taking up successful initiatives for maintaining a good rapport and building relationship with the existing clients /
customers/Distributors. Educating the customers and solving the customer’s grievances with client and distributor
servicing.
Key Accomplishments
Vodafone MPESA LTD:
 Won superstar for September 2015
 Won Strike Force(BDM ranked No.1 in Pan India)
 Ranked No.1 BDM in UPE for April 2015
 Won MEGASTAR Award for Q2 2014
 Won IPL contest for doing maximum no of activations and transaction in a week.
Reliance Mutual Fund:
 Highest number of applications in ELSS KE KHILADI contest in our region (U.P region)
 Handling BPMS of branch. BPMS (Business Process Management System) BPMS is the tool which helps in
maintaining systematic data handling and maintaining proper records of sales and operations .
Summer Training
Two months experience in Mutual Fund in retail investor channel with SBI Mutual Fund
Personal Details
Date of Birth 4
th
March 1981
Marital Status Married
Nationality Indian
Languages English, Hindi
References Available on request