1. MOHAMMED SHAWKAT KABIR
Present Address: Flat # 2B, House # 17,
Road # 2, Block-A, Banasree, Rampura, Dhaka
Phone: 01953595596, 01712117304
E-mail: mskabir@outlook.com
CAREER OBJECTIVE
Want to become a successful coordinator and a proficient team worker to enhance the
supervision with a view to controlling the quality.
PROFESSIONAL EXPERIENCE
Head of Operation
InterAmerican University (Powered by Tramp Ltd.)
Working Duration: August 2014 till to date
Job Responsibilities
• Report to CEO and serving as an integral member of the senior management team.
• Motivate and lead a high performance team; attract, recruit and retain required
members of the team.
• Ensure staff members receive timely and appropriate training and development.
• Monitor staff performance and development goals, assign accountabilities, set
objectives, establish priorities, conduct annual performance appraisals, and
administer salary adjustments.
• Advise the CEO and other key members of senior management on marketing
strategies, financial planning, budgeting, cash flow, investment priorities, and policy
matters.
• Maintain continuous lines of communication, keeping the CEO informed of all critical
issues.
• Represent the organization externally, as necessary, particularly in banking, vendor
management and legal issues.
• Prepare different drafts of legal documents, agreements, letters, publishing, etc.
• Vendor sourcing, analyzing and develop new vendors.
• Over all responsibilities of Administration, Logistics, Sales & Marketing, and Finance &
Accounts operation.
Assistant Manager
Department: Customer Service & Account Receivable Department
Building Technology & Ideas Ltd (bti)
Working Duration: August 2007 to July 2014
Job Responsibilities
• Monitoring and leading the team members.
• Sending introduction letter to customers.
• Following up defaulter’s customer to achieve the collection target 65% of the
receivable in a month.
• Counseling the flat owner before/after cancel / surrender flat.
• Sending cancellation notice and cancellation letter for defaulter customers.
• Negotiating delay charge, care taking charge, etc.
• Rescheduling the client’s payment in different situation upon approval from GM-CSD.
• Any letter reply to client for CSD&AR related jobs.
2. • Handling and monitoring of critical clients / defaulter clients.
• Issuing different types of undertaking/ certificate in favor of client /financial institutes.
• Preparing Monthly AR Report which contains major defaulter at a glance.
• Preparing different types of report i.e. Project Completion, RAJUK/CDA Plan Approval
Monitoring, Project Ahead/Delayed, Adhoc Committee/Security Guard Withdrawal,
Land Procurement Projection, Cash Inflow Projection, Utility/Lift/Generator
Installation Status report, etc.
• Signing the handover documents.
• Signing final account confirming all charges, collection, adjustment, etc.
• Customer Loan:
o Contact with different Financial Institute for loan purpose and have to meet
with them and convinced them about our terms & condition.
o Provide Builder’s letter for loan disbursement from financer and confirm
collection from audit.
o Check of TPA terms & conditions of different Financer/Bank.
o Take all procedure of clients’ loan from financial institution.
Extended Instalment Facility (EIF) related:
• Assessing customer’s profile, singing sanction proposal, taking approval from EIF
committee, giving sanction letter, preparing of Supplemental Deed of Agreement,
monitoring monthly deposit of Instalment to the Bank and issuing Money Receipt,
signing cancellation notice, taking legal action if required for EMI recovery, etc.
Officer
Department: Sales & Marketing
Navana Group (Furniture Unit)
Working Duration: December 2004 to July 2007.
Job Responsibilities
• Dealing with Corporate Clients
• Identify and acquire new or prospective customers, assist in the development and
implementation of promotional plan.
• Giving forecast of sales, marketing plan to management, maintaining liaison with CDC
(Central Distribution Unit) and production to ensure delivery date.
• Prepare a report for weekly sales meeting.
ACHIEVEMENTS
• Selected STAR Employee Awards 2012 for my excellent service in BTI
• Successfully launched Central ERP Software for Credit Realization, Accounts &
Finance, MIS, HR & CRM in BTI since 2011
• Successfully introduced and operated a new Department in BTI namely Extended
Instalment Facility Department since 2010
• Promoted two times in BTI in 7 years’ service duration
EDUCATIONAL BACKGROUND
• Masters in Business Administration (MBA)
International Islamic University Chittagong (IIUC), Dhaka Campus, Bangladesh
Major: Marketing & International Business
Passing Year: 2007 (CGPA 3.60 out of 4.00)
• Post-Graduate Diploma in Business Management (PGDBM)
Bangladesh Institute of Management (BIM), Dhaka, Bangladesh
Major: Business Management
Passing Year: 2003 (CGPA 3.24 out of 4.00)
• Master of Commerce
3. National University, Gazipur, Bangladesh
Department: Management
Passing Year: 2001 (45% Marks)
COMPUTER SKILLS
• MS Office (Word, Excel, Access, Power Point)
• E-mail, Browsing
• Computer hardware maintenance and troubleshooting
• Typing Speed – English 60 WPM, Bangla 20 WPM
COMMUNICATION SKILL
• Efficiency in Speaking and Writing in ENGLISH
• Efficiency in Speaking and Writing in BANGLA
PROFESSIONAL TRAININGS
• Participated a 2-Day Course on “Achievement Orientation Course” conducted by Sheikh
Yawar Baig, A Prominent & World Famous Trainer from Hyderabad, India. Date: 7th
& 8th
April 2013
• Participated daylong Workshop on “Delegating & Supervising” conducted by EDHR, BTI
(Video training by Brian Tracy). Date: 27th
March, 2012.
• Participated daylong training on “World Class Customer Service – Customer Delight”
conducted by Milinda Wijayasekara, MBA (UK), MD, Sales & Marketing Training Forum
Srilanka, organized by www.prothom-alojobs.com. Date: 27th
July 2011.
• Participated short Training Session on “Registration Process & Cost Preparation” conducted
by GM-CSD, BTI. Date: 13th
June, 2011.
• Participated daylong Workshop on “How to Have a Best Year Ever” conducted by Mr.
Wajed Salam, Founder & Chairman of The Winners’ Circle, USA. Date: 12th
January 2011.
• Participated short Training Session on “Self Motivation” conducted by GM-Sales, BTI.
Date: 26th
July 2009.
• Participated day long Training Session on “Handling Critical Clients” conducted by AGM,
Customer Service Department & Accounts Receivable, BTI. Date: 25th
July 2009.
• Participated daylong Training on “Standard Chartered Bank Home Loan Products”
conducted by Standard Chartered Bank. Date: 22nd
June, 2009.
• Participated daylong training on “Quality of Customer Service” conducted by GM,
Customer Service Department & Accounts Receivable, BTI. Date: 30th
August 2008.
BIOGRAPHY
• Father’s Name: Md. Abdul Latif
• Mother’s Name: Mrs. Begum Hosne-Ara
• Nationality: Bangladeshi
• Date of Birth: February 18, 1977
• Permanent Address: Chitra, Mathbaria, Pirojpur
REFERENCE
1. Md. Musharrof Hossain
Senior Manager, Human Resources
ICDDR,B; Centre for Health and Population Research
Mohakhali, GPO Box # 128, Dhaka
Tel. 880-2-8811751-60
Fax. 880-2-8823116
Website: www.icddrb.org
2. Mr. AHM Kamal Khan
