Heather R. Johnson is seeking a position that utilizes her work ethic, abilities, and skills in management, organization, and communication. She graduated from high school in 1991 and received an Associate's degree from Grayson County College in 2011. Her experience includes serving as an Asset Protection Officer at Big Lots since 2011, a Delivery/Driver Dispatch Manager at Pizza Hut from 2009 to 2011, and Office Manager at New Beginning Fellowship from 2003 to 2011.

1. Heather R. Johnson
627 E. Texas
Denison, Texas 75021
Cell: (903) 271-8216
Objective
To obtain a position that will utilize the knowledge I have acquired in my work ethics, and abilities, as well as
demonstrate the management, organizational, and communication skills I possess.
Education
Graduated High School from Bennington Oklahoma in May 1991
Graduated with an Associates of Applied Science degree from Grayson County College in May 2011
Experience
Big Lots September 2011/Present
Asset Protection Officer
 Responsibilitiesinclude but are not limited to: customer service, accident/injury response and report
writing.
 Inbound and outbound merchandise deliveries.
 Training of new AP employees and help with training of AP Supervisors.
 Audit Reports
 Import ContainerMeasurement and Security (CTPAT)
 Yard Management and Security (YMS/WMS)
Pizza Hut July 2009/Sep 2011
Delivery/Driver Dispatch Manager
 Receiving callsand entering orders into computer, working cutting table.
 Organizing orders into correct bags for delivery/pickup,money handling.
 Delivering order to correct address, handling customer complaints,scheduling of drivers, and driver issues.
 Disciplinary Action up to and included termination
 Interviewed and employee reviews
New Beginning Fellowship June 2003/March 2011
Office Manager
 Administrative Assistant/Janitor.
 Organization of Church Ministry Departments
 Women’s Ministry Asst Director, Youth Ministry Asst Director
 Counseling,Event Planning
 Monthly expense Reports, weekly tithing report.
Excellent references available upon request