The document provides guidance on writing objective statements, executive summaries, and formatting other sections for a resume. It recommends that the objective state the desired job position and include statements about seeking opportunities for growth, development, or within a progressive organization. The executive summary should highlight 3-6 relevant achievements using action verbs and focusing on benefits to employers rather than just listing skills. Other sections to include are education, work experience, volunteer work, and interests, with references available upon request and optional keywords for applicant tracking systems.

1. Writing the Objective Statement
The Objective is a (1-2 line) descriptive statement that
appears after your name and address.
Because there is no I in a resume…..drop the ‘I want’
and only write:
 A position as a Marketing Assistant…
 To obtain a junior Marketing position….
 An entry level Marketing position…
 A challenging position as a Junior Marketing Assistant
(you should change the position title as required)

2. The objective statement should end with one
or more of the following statements:
 in a progressive organization
 with opportunity to grow
 with opportunity to develop my
_____, ______, ______, skills
When complete it looks like ……………….

3. Sample Objective Statements
OBJECTIVE
A challenging Marketing Assistant position in a
growth oriented organization
OR
OBJECTIVE
An entry level marketing position with opportunity
to grow, in a progressive organization.
OR
OBJECTIVE
A marketing position with opportunity develop
marketing research and data modeling skills.

4. The Executive Summary Section
This section follows the Objective statement.
Common headings for this section are:
 SUMMARY
 SUMMARY OF SKILLS
 SUMMARY OF QUALIFICATIONS
 HIGHLIGHTS
 HIGHLIGHTS OF QUALIFICATIONS
 PROFILE
Please use one of the above.

5. The Executive Summary Section
 Uses bullet points to describe a few relevant key
achievements) that have benefited your previous
employers
 Do not simply list skills here! – you should use
prove-it statements that describe how you used these
skills effectively
 If there are more than six bullet points use sub
headings
 Skills, experiences & education can result in
achievement/’prove-it’ statements
 It does not show where you got your achievements

6. How to write the Executive Summary
 Start with Work Exp. : cut & paste your key
skills & achievements into ‘executive summary’
 Only indicate where you got your
achievements if the organization is famous.
 Do use action words, percentages, numbers etc.
 Do use ‘present tense’ in this section only.

7. Writing the Executive Summary from the
Work Experience section – Sample
(Try to find these statements in the Summary Of Qualifications section of the
Hybrid resume sample – pg. 6 of the Handout)
WORK EXPERIENCE
Your Eyes Optical Sales Associate 2001-2004
 Helped customers find optical products
 Experience cashing out customer’s purchases
Dr. W. Fun F.R.C.P.(C) Receptionist/Secretary 1999-2000
 Reception duties included greeting patients and answering
telephone inquiries.
 Word-processed documents, filing and courier service

8. Building the Executive Summary
 Start by reading your Objective statement
 Review your work experience &/ Course Outcomes
(from your Course Outlines) and find the Hard
Skills, Soft Skills are relevant to your Objective
statement
 Consider your other skills and transferable skills that
could be included such as: drivers licence, fluent in
English, fluent in other languages, data entry speed (500
kspm), typing speed 70 w.p.m. etc.

9. Build An Exec. Summary (cont’d)
 Cut & paste relevant achievements (not duties)
from your Work Experience area
 Add hard & soft skills from education and
experience areas (including transferrable skills)
Note: No basic skills like: Uses office equipment & filing
Better : Prepares documents by deadline; maintains a
complex database and filing system
 Ensure your statements are re-written into
‘benefit to the employer’ or ‘prove it’ statements

10. BASIC Executive Summary
(Sample for a Customer Service position)
HIGHLIGHTS
 Three years experience in fast-paced retail
 Fulfils customer’s requests for goods and
services by deadlines.
 Patiently resolves conflicts to ensure customer
satisfaction
 Received an award for using interpersonal skills
to develop customer loyalty.
 Experience accurately processing
cash, credit, and other financial transactions
and balancing to a $500.00 float.
 Applies marketing’s ‘Four P’s’ to improve sales

11. BETTER Executive Summary
-(Notice the use of ‘present tense)
Customer Service
 Three years experience assisting a variety of
clients in retail environments including two and
a half years at a retail optical outlet.
 Listens to, and provides customers with optical
products to meet their needs.
 Recognised for using interpersonal skills to
develop customer loyalty.
 Receives telephone calls, resolves queries and
refers calls, using a 6 line switchboard.
Note: See the next 2 sub-titles in the following slides

12. BETTER Executive Summary (cont’d)
Cash Handling
 Experience accurately processing
cash, credit, and other financial
transactions and balancing to a $500.00
float.
 Skills in basic bookkeeping and financial
reporting with Excel, developed in college.
 Organises and pays outstanding invoices.

13. BETTER Executive Summary (cont’d)
Administration
 Experience managing a complex medical
file system.
 Manages courier service
activities, prepares mass mailings, and
faxes.
 Updates the inventory of a variety of
products in a timely manner.

14. Building the Executive Summary
Anyone can list skills in the resume or portfolio. Instead show how
you used these skills to benefit the employer like this:
Instead of ‘Good communication skills’......
 Recognised for using interpersonal skills to develop customer
loyalty.
Instead of ‘Accounting skills’…..
 Skilled in basic bookkeeping and the accurate reporting of
financial information.
Instead of ‘Filing skills’…..
 Experience managing a complex medical file system.
Remember – keep it ‘real’

15. Education
Education comes after the Executive Summary and
before Work Experience; the format is as follows:
EDUCATION(format - use 1 )
Marketing Diploma, George Brown College, 2007.
Marketing Diploma, George Brown College, (in-process).
Advanced Marketing Diploma, George Brown
College, 2010 - 2013. (if it is a 3 year diploma ).

16. EDUCATION (cont’d)
 Do not list more than 3 courses.
 Do make note of achievements ie Deans List.
 If you have college you do not need to enter
high-school info.
 You can enter high school info. if you graduated
a OSSD or Ontario Secondary School Diploma.
 Use reverse chronology and check the sample in
the handout for format.

17. Education (cont’d)
If you have completed Skills Training make a
subsection under EDUCATION....ie
Training Programs
 CPR Certificate, St. Johns Ambulance, 2009.
 Adult Education Certificate, George Brown.
College, 2007.
 Life Coach Seminar, Pilot Coaching Inst., 2006.
(note the reverse choronology)

18. Formatting the Work Experience area
Work Experience
Administrative Assistant 2005 - 2006
Rosehill Wines Ltd.
Prepared correspondence, invoices, update web content, managed the filing
system and responded to client inquiries.
Note: the position title comes first & underlined; on that line
Are the year(s) (no months) in which she worked there. If she
only worked a few months in 2006 she would remove the
2005 - leaving the 2006 where it is. Because the date is off-
set there is no writing under the date).

19. Volunteer Work (Optional Section)
 Fundraiser, Heart & Stroke Foundation, 2008.
 Fundraiser, St. Stephens Community
Organization, 2006.
Comes after Work Experience.
Do not mention political or religious work as it may result in
stereotyping. Change church or temple to community organization
instead.

20. Interests (Optional)
Fitness, Volleyball, Soccer (2010 Champs), and
Travelling for multicultural experiences.
End the Resume with the following:
References available upon request.
(Do not provide references on the resume)

21. Keywords
Keywords: Embed these in the resume content or
list these in a separate section at the end of the
resume. .. above the ‘ References available.. line)
-Good for resume-scanners or posting on
websites ie.Workopolis.com.
Sample of a List:
Keywords: customer service, financial, cash-
handling, administration, optical, medical
administration, ‘diploma opthalmic dispensing’