Yogesh Pawa has over 8 years of experience in general administration and operations, including managing branch-level tasks like product sales, customer service, accounting, and reporting. As a senior executive at Pearls Group from 2006 to 2014, he was responsible for team management, operations, achieving sales targets, and ensuring customer satisfaction. He has a B.Com degree from Kota University and an MBA in retail operations. His skills include MS Office, SQL server, and customer service. He is seeking a senior-level role in general administration or operations.

1. Yogesh Pawa
Kasandia Ka Hatha
Behind Wadhwa Medical,
Kota(Raj.)
9309442772
yogeshpawa@outlook.com
Career Objective
Aspiring for senior level assignments in General Administration/Operations with a growth oriented
organization.
Organization Scan
June 2006 To Nov 2014 With Pearls Group As “Senior. Executive”- Commercial Department.
 A keen leaner with over 8years of experience of Team Handling in General Administration and operations
 Responsible for the Branch administration and Day to Day Operations work , including product sales,
customer service. Support to Sales Team members
 To control and manager the Team members as per their responsibilities, Custody of Valuables items.
 Assist the Branch Head to achieve the business targets and handle Branch level Accounting and MIS
on monthly Basis, Documentation and filing
 To monitor and control Branch Level Expenses Records, Cash Management (Collections and
Disbursement) , & coordinate with Banks for fund transfer and check clearing and Bounce
status.
 Ensuring customer satisfaction by seeking constant feedback, thereby maintaining
Successful relationship with the customers.
Notable Points
 E.D.P Solutions, Preparing Business Reports and data.
 Business data sent to C.O and R.O Daily basis & Working on SQL server.(Wep Applications)
 Good Knowledge of Outlook, MS Word, Excel
Achievements
 Got Outstanding Performance Award for Excellent customer services in 2012-13
 Got long Time service Award after completing 5 years of service.
 Qualified IBPS ( Institute of Banking and Personal Selection) exam2011-12
 Got Outstanding Performance Award for Excellent customer services in 2007-008

2. Interest
 I always believe in Work punctuality with time Management and team work, And always try to learn new
things.
Education
 M.B.A in Retail Operations(Distance Educations) from Sikkim Manipal University in 2014
 B.Com from Kota University Kota in 2005
 One year Diploma in Computer Science from Rajasthan Board.
 Three month Certificate course in information and technology from Rajasthan state certificate information
and Technology
Personal Profile
Father’s Name : Sh. Jagdish Pawa
Date of Birth : June 13th, 1984
Marital Status : Single
Language Known : Hindi & English,Punjabi
Yogesh Pawa