Tammy L. Cech has over 10 years of experience in various administrative roles. She has extensive knowledge of Microsoft Office Suite and experience establishing effective working relationships. Cech also has expertise in computer systems and software, with excellent communication and organizational skills.

1. Tammy L. Cech
P.O. Box 465, Owosso, MI 48867
tcech2014@yahoo.com
Summary Over ten years of experience as an Administrative Specialist, including advanced knowledge of
Microsoft Office Suite and research. Experienced establishing and maintaining effective working
relationships. Expert in various computer systems and software. Excellent communicator, both verbal
and written. Great organizational skills and experience in leadership.
Experience Administrative Assistant
Welcome Home Assisted Living, Owosso, Michigan
 QuickBooks accounting, billing, payroll, Microsoft Office expert, receptionist,
customer referrals, administrative procedure technical documentation, file
management
General Manager
Lakeshore Facility Services, Owosso, Michigan
 Hire/train/schedule staff workload, customer service, billing, payroll, marketing and
sales, manage website, policy and procedures, office management
2016 - Current
2014 - 2015
Lead Administrator/Report Specialist
Tri-Mer Corporation, Owosso, Michigan
 Microsoft Office Expert: letters, correspondence, reports, proposal and evaluations;
transcribe machine dictation; create presentations and training
 Manage office supplies, vendors, deliveries, schedule reservations and logistics,
screened calls and mail. Maintain files, mailing lists, directories and
policy/procedure manuals.
 Financial: purchase orders, reconciliation of employee credit card bill against weekly
expense reports
 Crystal Reports 2003 SQL developer and Global Shop ERP database manager
2013 - 2014
Business Services – Corporate Security - Technical Administrative Specialist II
Consumers Energy, Flint, Michigan
 Support Business Services Director and ten direct reports
 Financial: Account Payable (Michigan SOS License Plate inquires), department
financial metrics analysis workbooks, invoice reconciliation
 Collections: Fraud Investigator specializing in research
2004 - 2012
 Lead-SME Statewide Security Database Software Replacement Project; create
training material, present training and provide phone support
 Administrative: Microsoft Office Specialist, Visio process charts, reports, invoices,
analysis, metrics, database owner, file management, record retention schedule,
department financials
 Risk Management: developed corporate confidentiality levels, physical security,
Asset Protection Physical Security System Monitor and security badge use analysis,
compile month and annual security audit data
 Compliance: Monthly Safety Meeting Lead, FACTA Regulatory Compliance
 Recommend and implement approved initiatives, provide new employee technical
system training
Call Center Specialist III
Consumers Energy, Lansing, Michigan
 Support customer billing, utility services, and emergency calls. Top sales team
 Microsoft Office Suite Specialist
2002 - 2004
Education
Bachelor of Science in Management, 3.4 GPA
University of Phoenix, Phoenix, Arizona
2011
Associate of Business in Computer Information Systems, 3.7 GPA
Baker College, Owosso, Michigan
2003