This document summarizes the professional experience and qualifications of Steve K. Mu. As a supply chain engineer, Mu has improved supply chain performance at GopherScope Mfg. through various projects. He developed quantitative forecasting methods to improve forecast accuracy by 37% and reduced average inventory levels by 23% without impacting demand fulfillment. Mu also reduced lead times by 18% by creating an integrated replenishment plan with a supplier. Additionally, he developed systems to automate data extraction and manipulation, saving 34% of analysts' time.
Goal driven manager with a record of achievement. Adept at driving growth of company profits and improving team safety performance. Exceptional coach and leader. Strong Strategic planner, problem solver and persuasive leader. Committed to managing operations and projects flawlessly while consistently delivering desired results, and contributing to revenue producing activities.
Goal driven manager with a record of achievement. Adept at driving growth of company profits and improving team safety performance. Exceptional coach and leader. Strong Strategic planner, problem solver and persuasive leader. Committed to managing operations and projects flawlessly while consistently delivering desired results, and contributing to revenue producing activities.
To build up a Professional career in Corporate Communication, PR, Liaison, Corporate Marketing, Market Research, Policy Advocacy using my education, experience and skill-set.
Basic Learning outcomes of my SCM-310: Intro to SAP ERP course
The planning, operations and business process and functions that make up an ERP software. The applications and useful advantages of ERP. Practicals of SAP
Production Planning and Control How to Optimise Your Manufacturing Process.pdfDataNote
In today's competitive business landscape, effective production planning and control are vital for streamlined operations, cost reduction, and enhanced productivity. To stay ahead, manufacturers must harness technology, leveraging Enterprise Resource Planning (ERP) software with a robust Production Planning module. Discover how this powerful combination optimizes processes and keeps businesses ahead of the curve.
Towards connected planning for Supply Chain Bluecrux
Far too often, Supply Chain management leaders make decisions in a data vacuum. But that doesn’t work in today’s fast-paced market. Rob Van Driel (Solutions Consultant, Anaplan) explained why & how Supply Chain leaders need to make timely, value-based decisions so you can respond quickly to shifts in demand and customer needs. Because: when value is king, margins are optimized, and profit is maximized.
Presented by Rob Van Driel, Solutions Consultant Anaplan on Supply Chain 4.0 : ready to operate in the digital era? (29 Nov, 2018)
Why the Manufacturing Sector of Today Needs a Redesigned ERP System.pdfJose thomas
As the manufacturing sector faces increasing competition and ever-changing market dynamics, redesigned ERP software UAE is becoming a necessity for companies looking to optimize operations, improve productivity and stay on top.
Dynamics 365 for Project Service Automation - Profit from Your ProjectsDavid J Rosenthal
Project Service Automation is an end-to-end solution that provides project-based organization a single system of customer engagement for sales, resourcing, delivery and billing.
Project service automation (or as I will now refer to as PSA from now on) is an integrated customer experience for organizations that deliver
customer-facing, revenue-focused, project-based services including
* planning, estimating and pricing multi-day projects,
* optimizing resource utilization,
* tracking and approving project tasks and finances, and
* monitoring performance metrics
As project-based organizations and service delivery businesses are people-first businesses, ensuring the rich, collaborative internal and external interactions that deliver value at each stage of the project lifecycle is THE critical tenet of customer engagement model.
(It is equally critical to empower the customers and employees to engage through their medium of choice whenever and wherever for increased productivity, improved efficiency and successful project experiences.)
PSA enables this by bringing the people, process and technology together deliver value at each point of engagement along the project lifecycle and beyond.
Top 15 Benefits of ERP in the Manufacturing Industry.pdf
Resume - Steve K. Mu - Supply Chain Engineer 0611
1. PROFESSIONAL HIGHLIGHTS
Skilled quantitative analyst with strong record of improving supply-chain performance:
Demand forecast Performance: Improved forecast accuracy by 37% through development of quantitative forecasting
methods and the establishment of error measures.
Inventory Control: Reduced the average inventory level by 23%, thus increasing available capital by 14% without reducing
the demand fulfillment rate, by establishing a dynamic replenishment plan reflecting current business circumstances.
Lead-time reduction: Reduced lead time by 18% without tradeoff by creating an integrated replenishment plan with a key
supplier and sharing information.
Time saving on operations: Developed a system able to automatically extract needed data from the ERP system and
perform manipulation, saving 34% of the time that had previously been spent generating reports.
PROFESSIONAL EXPERIENCE
GopherScope Mfg. LLC., New Hudson, MI Supply Chain Engineer Sep 2012– Present
Observes operations, collects data, and conducts analysis to provide solutions for maximizing supply-chain surplus under dynamic
business circumstances.
Supply Chain Performance Improvement Projects:
Identified customer segments for each product and developed quantitative forecast models for each, and established
objective measures of forecast error for continuous analysis and improvement. Improved forecast accuracy by 37%
Researched product compositions and proposed the use of common parts. Implementation of this idea reduced holding
capital for stocking multiple materials, the cost of shipping from multiple sources, and the expected losses due to shortages.
Researched product attributes and generated an Excel spreadsheet with product items tagged with their attributes and
embedded with search and filter function, so when shortages are foreseen, the sales team can recommend other products
with the same or similar attributes as wanted by the customer; this reduced losses due to shortages and bought time to
replenish inventory, as well as lowering the total safety inventory due to substitution effects.
Designed a tracking system for sold, recommended and substituted items along with the original demanded items, so as to
better predict real future demand.
Shared replenishment plan with a key supplier and helped to integrate their production plan into an aggregate plan in place
of a monthly make-to-order plan; this rendered their production more stable and reduced their overtime labor cost by 16%.
In return, they began holding more inventory for us, thus reducing the average lead time by 28%, which in turn saves on
expensive expedited overseas shipping cost and reduces the holding capital thanks to the lowered safety inventory level.
Collaborated with a key consignment customer and introduced a de-seasonal forecast method, increased integrated
forecast accuracy by 31%, and changed the replenishment policy for their consignment inventory from monthly review to
weekly review, reducing safety inventory and loss due to shortages by 42%.
Operations Efficiency Improvement Projects:
Developed a MySQL database and a system able to extract relevant data from our ERP system and manipulate it into the
desired format for further use. This saved 34% of the time previously spent generating reports and performing analysis.
Renamed products in a comprehensively logical way and transformed the item list shown on ERP into a categorized
hierarchical view, thus improving the ease of product recognition, saving the sales team time in searching for products, and
reducing human error during the sales process.
Designed and developed a user-friendly CRM system via Excel VBA language that enabled transfer and recording of
customer info, meeting scheduling, automatic postponement of expired schedules, searches for specific meetings using
customer info, sending of interdepartmental task requests, and recording/archiving of the daily work for manager’s review.
Collaborated with accountant on cost calculations, establishing account classifications, and integrating this information into
the ERP system to ensure each economic activity comprising business operations is automatically and accurately recorded
(e.g., COGS, Expense, Weighted Shipping Cost, etc.).
Other Improvement Projects and Responsibilities:
Designed a products page for the company’s website embedded with a filter function that introduces and advertises our
200+ products in a detailed and comprehensive yet logical manner.
Gather and extract essential data and information and generate analytic reports regarding procurement suggestions, cost-
reduction suggestions, inventory objective evaluations and impending business issues alerts.
Education:
University of Florida, Gainesville, USA June 2012
Master of Science in Industrial & System Engineering (Program ranked 13th
in USA)
National Tsing Hua University, Taiwan June 2007
B.S. in Industrial Engineering and Engineering Management
SKILLS
Programming Languages: Visual Basic, VBA, PHP, Xml
ERP Systems: Quickbooks, Smart ERP
Database System: MySQL
Simulation Software: Arena
Website Developing Software: Dreamweaver CS5
Microsoft Office: Word, Excel, PowerPoint
Languages: English, Chinese, Taiwanese
STEVE K. MU
30768 Jeffrey Ct. Apt. 203,
New Hudson, MI 48165
E-mail: ExcitementKM@gmail.com (352) 870-9218