Stephanie Dees is a digital marketing and social media specialist with over two years of experience. She has a proven track record of increasing online traffic and sales through social media, including growing Colonial Candle's online traffic by 220% and sales by 1143% within a year. She has strong skills in social media platforms, analytics, content marketing, and e-commerce. Dees is also fluent in English, Spanish and German.
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Resume - Stephanie Dees
1. Stephanie Dees
Digital Marketing and Social Media Specialist
sddees@icloud.com
Profile Summary
• Results-focused digital marketing and social media specialist with two years experience
• Keen understanding of social media marketing, analytical programs, content marketing, customer engagement and e-
commerce
• Within the past year, increased Colonial Candle online traffic by 220% and sales by 1143%, primarily through social media
Skills
Office 365, Facebook Business Manager, Twitter for Business, Instagram Business, YouTube, Pinterest for Business, Google
Plus, Google Analytics, Hootsuite Marketing and Management Dashboard, Shopify E-commerce Software, Wix Web
Development Platform, Sage MAS Inventory Control Software, Adobe Photoshop
Languages - English, Spanish and German
Experience
COLONIAL CANDLE November 2016 – Present
Digital Marketing and Social Media Specialist
• Specialized in social media marketing for Colonial Candle E-commerce
• Daily management and execution of all social media content, including paid advertising
• Increased social media sales by 1143%, primarily through Facebook, Instagram, YouTube and Twitter
• Collaborated with social media influencers to reach new audiences and increase e-commerce sales
• Captured and edited photographic marketing content using Adobe Photoshop
• Author and administrator of Colonial Candle blog, successfully drafted relevant content aimed to boost CTR
• Conceptualized marketing campaigns designed to boost social media engagement and website sales
• Analyzed and reported consumer activity weekly by using various analytical programs, especially Google Analytics
• Collected vast knowledge of various company products and inventory systems
• Demonstrated a talent for communicating with customers from diverse backgrounds by using multiple languages
• Successfully worked together and collaborated on cross-functional and cross-culture teams
CHARLESTON PLACE June 2016 – November 2016
Hostess and Barista
• Managed guest inquires, customer service requests, and reservation bookings
• Supervised and coordinated dining room flow to ensure swift and courteous service
• Liaison between customer, server, kitchen, and hotel staff
• Successfully ran hotel coffee shop, extensive knowledge of various coffee and tea drinks
• Maintained inventories and operated, balanced and closed cash register
OOCL (USA), INC May 2014 – August 2014
Documentation and Customer Service Intern
• Successfully promoted online booking “My OOCL Center”
• Responded quickly and efficiently to customer inquiries
• Demonstrated a talent for communicating with customers from diverse backgrounds
• Showed the ability to sort, manage and maintain vital data to ensure availability for managers and decision-makers
• Developed a strong understanding of transportation documentation
Education
Clemson University August 2012 – May 2016
Bachelors of International Trade GPA: 3.3
Minor in Economics, Concentration in German
Eight-month study abroad program in Bamberg, Germany