Andrew Ong has a Bachelor's degree in Communications from the University of Rhode Island and a minor in Business. He has experience in sales, marketing, and customer service roles. Most recently, he worked as an Account Manager for TM Business Solutions, where he conducted sales and marketing, attended sales meetings, and trained new hires. Prior to that, he was a Marketing Intern at B.Good, where he helped market the brand through events and promoted their app.
Customer-focused professional with extensive experience exceeding aggressive sales quotas and performance metrics in fast-paced business environments. Articulate communicator skilled in building and strengthening strategic relationships to increase revenue and advance company objectives. Continually focused on fostering positive customer experiences through responsive communications and product expertise
1. Andrew Ong
401-403-5779| 104 Alvin St, Providence, RI 02907 | Andrew_ong@my.uri.edu
Education
UNIVERSITY OF RHODE ISLAND | KINGSTON, RI DECEMBER 2016
· Bachelor of Arts: Communications
· Minor: Business
Awards
· Nominated leader of the week Nov 7th for #1 sales rep in the office TM Business Solutions
· Ranked top 3 in district for Old Navy card sales February 2011 – July 2011 Old Navy
Professional Experience
TM BUSINESS SOLUTIONS | PROVIDENCE, RI OCTOBER 2016- DECEMBER 2016
ACCOUNT MANAGER
· Conduct sales and marketing for client as well as service existing customer accounts
· Attend sales meetings, establish weekly goals, and develop techniques to improve sales consistency
· Train and mentor new hires to the roles and expectations of entry level sales representatives
· Collect information and statistical data while working territory and report numbers at the end of each work day
B.GOOD | MALDEN, MA AUGUST 2016 – OCTOBER 2016
MARKETING INTERN (CORPORATE)
· Marketed the brand through various events and promoted the company app
· Delivered produce and signage as well as operate and maintain company food trucks / catering vans
· Worked and set up events in Connecticut, New Hampshire,Massachusetts, and Rhode Island.
· Trained to efficiently provide feedbackto customer inquiries on the company website
· Assisted in maintaining crops and participate in collecting produce on the island farm
Employment Experience
PRO PARK | PROVIDENCE, RI MARCH 2015 – NOVEMBER 2016
GARAGE ATTENDANT
· Managed and maintained the 6 floor parking garage from the hours of 6am – 8pm,Monday – Friday.
· Assisted students,staff,and guests who needed help navigating the JWU campus.
· Serviced machine malfunctions at pay stations as well as controlled and operated garage doors and gates
· Processed and overlooked paperwork for parking passes and programmed student and staff ID’s intosystem
OLD NAVY | PROVIDENCE, RI FEBRUARY2011 – NOVEMBER 2015
SALES ASSOCIATE
· Greeted customers and assisted in locating items around the store as well as provided product infoand suggestions
· Restocked, organized, and maintained product on the sales floor
· Operated cash registers, processed online orders, and promoted the use of Old Navy credit cards
· Updated signage and promotions in store, styled mannequins,and assisted in unboxing & storage of new product.
· Conducted weekly inventory counts and assisted management with product placement and relocation inside store
Skills:
· Proficient in use of Microsoft word, Excel, Powerpoint, Social Media, and Email.
· Experience in: Freelance Videography, Product Promotions, and Web Design.