1. Wafaa Salah
C/o Salah Sankar
Abu Dhabi, UAE
Mobile: (971)55 2727886
Wafoooy@hotmail.com
Objective: _________________________________________________________________
To obtain a key position whereby my Customer service, Communication and Management skills
can be utilized effectively and professionally.
I am seeking a challenging career by joining a progressive organization that will offer various
opportunities, where innovation, quality and hard work are appreciated.
Experience:______________________________________________________________________________
►Work in GEMS World Academy as teacher assistant fromFep 2011 – Jan 2012
 Provenabilitytocommunicate tostudentsandparentsinapositive manner.
 Computer:MS Word,Excel and PowerPoint.
 Maintaindisciplineof studentsinthe absence of the teacher.
 Administerstudents’arrival and departure time.
 Keptteacherinformedof particularrequirementsorproblemsof individual students.
 Copied,organized,andfiledmaterialsfordistributiontostudents.
 ►Gravity Real State as Call centerfrom Jan 2012– May 2013
 Consultant real state
 Experience of customer service.
 Telesales experience.
 Capable of managing a customer service team.
 Ability to handle stressful situations.

2. ►Twofour54 (Al Mohra Production) as Secretary from May 2013 _ Jun 2014
 Able to answer telephone calls and greet visitors efficiently.
 Maintain schedules and follow ups.
 Organize events both internally and externally.
►Orient Star Center as Secretary from Aug 2014_Dec 2014
 Responsible for providing administrative support to the administrative manager and
managing other tasks as assigned by the manager.
 Maintainfilingandinventoryprocedures .
 Directvisitorstothe office toappropriate staff members .
 Respondtopublicinquirie.
►Hope Gate Center for August from Jan 2015_ Aug 2015
 Worked secretarial.
 Schedulingappointments.
 Organize filesandsendemails.
 Coordinate plansforteachers.
 Answeringthe phone.
► Future for Advanced Researches & Studies from Aug 2015 _October 2015
 Data entry (Internship).
Education: _________________________________________________________________
 HighSchool (2012), Palestine HighSchool,AbuDhabi –U.A.E.
 Computercoursesincluding:(MSWord,MS Excel,MS PowerPoint,MSAccess,MS
Out Look) and Internet.
 Typing:Arabic& English
 Language Skills:Arabic&English(Written&Spoken)

3. Currently seeking suitable BachelorsDegree
Skills: _____________________________________________________________________
 Customer Service; Ability to break boundaries and provide substantial service
levels to customers
 Customer oriented; Ability to customer needs and exceed customer expectations
 Communication skills; Able to communicate with individuals of various cultures
and backgrounds
 Focused, Determined and Service oriented member of the team
 Fully committed to assigned responsibilities
 Respect Company directives and policy
 Strong character and interpersonal skills with customer-oriented mentality
 Data compilation and preparation of reports
 Knowledge of counseling methods and behavior management techniques
Personal Details: ____________________________________________________________
Name : Wafaasalahsankar
Date of birth : 11th Jan 1990
Place of birth : Abu Dhabi, UAE
Nationality : Jordanian
Languages : Arabic (Native tongue); English (Fluent)
Marital Status : Single
Activities: __________________________________________________________________
• Swimming and Ballroom Dancing
• Active member in cultural and Charity societies
References: _________________________________________________________________
Available upon request