Daria Gonzalez is seeking a position that utilizes her skills in leadership and customer service. She has over 10 years of experience in customer service roles, including as a grooming salon manager and pet stylist at Petco and in various roles at a township recreation department such as counselor, site supervisor, and office assistant. Gonzalez has a bachelor's degree in geography from Rutgers University and provides references upon request.

1. Daria Gonzalez
216 Kendall Road, Kendall Park, NJ 08824
Phone: 732-789-7482 E-Mail: dgonz92@yahoo.com
Objective
To obtain a position where my skills of proven leadership and superior customer service can be utilized. My
career goal would be to work in an environment where I can help people, whether it is non -profit or human
resources. My previous job experiences all heavily relied on communication and leadership skills, and providing
the best customer service to the client.
Experience
Petco Animal Supplies March 2016-Present
Grooming Salon Manager June 2016-
Present
 Directly supervises all grooming salon partners. Responsible for achieving the budgeted sales goals within
the grooming salon, as well as staffing, overseeing the daily operations of the grooming salon, and filling
out all grooming salon related paperwork. This also includes ordering the necessary supplies within a
given monthly budget. Ensures all employees are adhering to the company’s policies an d procedures, and
ensuring every customer is receiving quality customer service. Trains all new staff, and completes
performance evaluations to determine if they are ready to go through the Pet Stylist Certification Program.
Also performs the duties of a Pet Stylist, which includes grooming and booking appointments.
Pet Stylist March
2013- June 2016
 Groomer in a major pet store. Responsibilities include booking appointments, grooming dogs, and giving
expert advise on keeping customer’s dogs healthy and happy. Responsibilities also include administrative
work, ensuring policies and procedures are in place.
South Brunswick Township Department of Recreation June 2006- April 2016
 Counselor –Worked summers at the township day camp, with grades K-6. Watched a group of 12-25
children. Also had the job of creating a set of activities, physical and non-physical, for the children to do
based on a set theme. Worked summers at a camp for children with disabilities, such as Down’s syndrome,
speech impairment, and autism, varying in severity.

2. 2
 Site Supervisor- Was the site supervisor at locations where the recreational basketball leagues play. Made
sure employees are doing their jobs, as well as making sure the programs run smoothly at the site.
 Occasionally helped in the office at the front desk, answering phone calls, and helping other staff
members with whatever task was assigned.
Education
Rutgers University August 2010-January 2015
Major in Geography, Minor in Geological Sciences
Skills
 Organization  Punctuality
 Microsoft Office and other computer programs  Motivation
 Leadership  Customer Service
Reference Upon Request