1. 1
LEAH L. RICHARD
1603 West Main St. | Schriever, LA. 70395
(985)855-8603
leahlrichard@gmail.com
https://www.linkedin.com/pub/leah-richard/8a/259/a32
Education
Nicholls State University
Thibodaux, LA
August 2011 – December 2015
Bachelor of Science, Computer Information Systems
H.L. Bourgeois High School
Gray, LA
August 2008 – May 2011
WorkExperience
VerticaLive/MarineCFO – Quality Assurance Engineer
December 2015 - Present
Houma, LA
 Develop and execute test plans on software products
 Deployment of software products between environments (development/staging/beta/production)
 Conduct root cause analysis to determine issues identified during testing
 Document bugs using TeamFoundation Server and work with developers to resolve
 Use Visual Basic and Microsoft Access to run Microsoft hot fixes/patches
 Develop and execute test lists using Telerik Test Studio
K+B Industries – Help Desk/IT Assistant
July 2014 – May 2015
Houma, LA and Schriever, LA
 Provided employees/external customers with computer service information and support
 Set up new company facility/datacenter relocation
 Carried out computer system deployment within the company
 Software/Hardware installations and upgrades
 Created price quotes for external customers for IT products/services
 Created trouble tickets for company wide applications and logging data
Planet Beach – Salon Representative
January 2013 – July 2014
Houma, LA
 Provided clients with the correct information about memberships, products, and services
 Sanitized tanning beds, stock shelves/lotion racks
 Washed/dried/folded towels
 Printed reports at the end of the shift
 Sold memberships/products/services
Olive Garden – Hostess
November 2010–August 2011

2. Leah Richard
2
Achievements
 Passing score of 88 on Office Support Exam (OSE)
 President’s List (2015) & Honor Roll List (2014) at Nicholls State University
 Received Performance TOPS and Nicholls State University Scholars Award
 Member of National Honor Society – 3 consecutive years
 Maintained TOPS Opportunity throughout college
 Honors High School Graduate – 3.57 GPA
Skills
 Strong organizational skills and the ability to multi-task
 Adaptable to change
 Dependable & reliable
 Proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Teams) and internet applications
 Experience with greeting customers/clients
 Skillful with Windows 7, 8, and 10 applications
 Knowledgeable with computer systemdeployment
 Proficient with developer/testing/customer support tools (TeamFoundation Server, FreshDesk, Telerik Test Studio)
 Works well with teams
 API management and teamwork
References
Dylan Legendre
GE Digital, Software Engineer
New Orleans, LA
Phone: (985) 664-0601 Email: dylanlegendre09@gmail.com
Cassie Guillot
VerticaLive, Applications Developer
Houma, LA
Phone: (985) 855-9241 Email: cassieguillot@gmail.com
Eugene Templet
K + B Industries, Information Technology Manager
Schriever, LA
Phone: (985) 859-6380 Email: eugenetemplet@gmail.com
Jeffrey Daigle
Coca-Cola Bottling Dispatcher
Harahan, LA
Phone: (985) Email: jedaigle@gmail.com