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Marcus
Battiste
Mobile: 425-530-2114
Office: 206-393-9046
MB5999@att.com
Career Snapshot
 Over 14 years of
experienceatFortune10
company
 Member of
Operations/Reporting
Teams since2005
Awards
 Key ContributorAward:
2008,2009,& 2014
 Individual Performance
IncentiveAward:
2015
Manager Trainings
 Leadingw/ Distinction
(2010 -2015)
 ATO Leadership
TransformationProgram
 Myers-Briggs(Tool for
EffectiveBusiness
Communication)
 Coach Development
Workshop
 Tools of Engagement
Education
 Completed BusinessAA
degree fromEverett CC
with Distinction.
 In 2nd quarter atCWU.
 4.0 GPA sincetransferring
to CWU.
Mission Statement
To aid your department in
bringing its smooth and
efficient operation into the
future.
Offeringtheskillsto supportleadershipteams withkey business data
analytics.
Key Skills
 Deep knowledgeof both Forward
and ReverseLogistics procedures
for wide-rangingdevices types
 Skilled incustomreportingand
presentationfor upper
management
 Managed multipleprojects
simultaneously (ProjectPhoenix &
Phase1 and 2 of UPS Scrap
InterceptProject)
 Experienced user of Oracle&
MicrosoftOfficeProducts
 Actively driven processes to
increasespeed andaccuracy
in reporting (Automation
Initiatives)
Professional Experience at AT&T
CARE REP/SIEBEL “SWAT” AGENT 3Q 2002 to 2Q 2003
RES DESKREP/ TECH DESKREP/ CDS 2Q 2003 to 4Q 2005
OPERATIONS – AUSTIN, TX
(SCHEDULER/TIMEKEEPER)
4Q 2005 to 4Q 2006
OPERATIONS – BOTHELL, WA
(NBS REAL-TIME/BDSREPORTINGANALYST)
4Q 2006 to 3Q 2010
SUPPLY CHAIN – REDMOND/BOTHELL, WA
(LOGISTICS ANALYST & LEAD LOGISTICS
ANALYST)
3Q 2010 to Present
Performance Review Excerpts
“…Marcus takes initiative to investigate issues but alsoprovides intelligent analysis
rather than just a data dump. WithinSupplyChain and outside ofSupplyChain,
Marcus is respectedas a subject matter expert with Home Solutions and Uverse
reporting.” (2014 Performance Review)
“…Marcus is an outstanding asset and contributor to the SCFO RL reporting team. He
has become the authority on any and all Uverse RL reporting including PULSE,
Finance, CSC Tracker, NTF andad-hoc requests.” (2013 Performance Review)
“…Marcus has been diligent and persistent in driving for results. Bringing onboardU-
verse RL providers andtheir various data sets intoour processes have been
challenging…Despite these issues, Marcus has beenable to produce our U-verse pulse
reports timelyandfollows upon keyoutstandingitems.” (2011 Performance Review)
“…Marcus continues to develop and improve working relationships with his
contacts/counterparts at eachof the OEMs and RL providers, members of the larger
Device Logistics team, as wellas individualsfrom the AT&T IT andBW teams.” (2011
Performance Review)
“…Marcus has demonstratedstrong leadership abilities throughout this year…he has
demonstratedanaptitude for leadershipwhich shouldbe encouraged.” (2010
Performance Review)

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Resume as of Jan 2017

  • 1. Marcus Battiste Mobile: 425-530-2114 Office: 206-393-9046 MB5999@att.com Career Snapshot  Over 14 years of experienceatFortune10 company  Member of Operations/Reporting Teams since2005 Awards  Key ContributorAward: 2008,2009,& 2014  Individual Performance IncentiveAward: 2015 Manager Trainings  Leadingw/ Distinction (2010 -2015)  ATO Leadership TransformationProgram  Myers-Briggs(Tool for EffectiveBusiness Communication)  Coach Development Workshop  Tools of Engagement Education  Completed BusinessAA degree fromEverett CC with Distinction.  In 2nd quarter atCWU.  4.0 GPA sincetransferring to CWU. Mission Statement To aid your department in bringing its smooth and efficient operation into the future. Offeringtheskillsto supportleadershipteams withkey business data analytics. Key Skills  Deep knowledgeof both Forward and ReverseLogistics procedures for wide-rangingdevices types  Skilled incustomreportingand presentationfor upper management  Managed multipleprojects simultaneously (ProjectPhoenix & Phase1 and 2 of UPS Scrap InterceptProject)  Experienced user of Oracle& MicrosoftOfficeProducts  Actively driven processes to increasespeed andaccuracy in reporting (Automation Initiatives) Professional Experience at AT&T CARE REP/SIEBEL “SWAT” AGENT 3Q 2002 to 2Q 2003 RES DESKREP/ TECH DESKREP/ CDS 2Q 2003 to 4Q 2005 OPERATIONS – AUSTIN, TX (SCHEDULER/TIMEKEEPER) 4Q 2005 to 4Q 2006 OPERATIONS – BOTHELL, WA (NBS REAL-TIME/BDSREPORTINGANALYST) 4Q 2006 to 3Q 2010 SUPPLY CHAIN – REDMOND/BOTHELL, WA (LOGISTICS ANALYST & LEAD LOGISTICS ANALYST) 3Q 2010 to Present Performance Review Excerpts “…Marcus takes initiative to investigate issues but alsoprovides intelligent analysis rather than just a data dump. WithinSupplyChain and outside ofSupplyChain, Marcus is respectedas a subject matter expert with Home Solutions and Uverse reporting.” (2014 Performance Review) “…Marcus is an outstanding asset and contributor to the SCFO RL reporting team. He has become the authority on any and all Uverse RL reporting including PULSE, Finance, CSC Tracker, NTF andad-hoc requests.” (2013 Performance Review) “…Marcus has been diligent and persistent in driving for results. Bringing onboardU- verse RL providers andtheir various data sets intoour processes have been challenging…Despite these issues, Marcus has beenable to produce our U-verse pulse reports timelyandfollows upon keyoutstandingitems.” (2011 Performance Review) “…Marcus continues to develop and improve working relationships with his contacts/counterparts at eachof the OEMs and RL providers, members of the larger Device Logistics team, as wellas individualsfrom the AT&T IT andBW teams.” (2011 Performance Review) “…Marcus has demonstratedstrong leadership abilities throughout this year…he has demonstratedanaptitude for leadershipwhich shouldbe encouraged.” (2010 Performance Review)