The document is Ahmed Mohammed Wahba Ibrahim's resume. It outlines his objective of finding an IT job, employment history including roles as a junior IT admin and IT specialist, IT certifications in Windows Server 2008, and skills in areas such as databases, networks, hardware, and languages.

1. Ahmed Mohammed Wahba Ibrahim
14A Twfick Tamba St, From Toman Bye St ,
El Zaitwn , Cairo , Egypt.
Home phone: (02) 22407293
Mobile phone: (012) 3958591
E-mail: ahmedwahba87@gmail.com
Seeking to find a suitable chance to join the real-life work and proof my talents in
the fields of Information Technology ( IT ) .
Career Objectives
- Get an excellent level in the field of Information Technology ( IT ) .
- Master different types of Information Technology ( IT )
- Work in a friendly and motivated environment that helps me to develop my skills.
Employment history
Date Employer Title Responsibilities
1/2012 Link Egypt Junior 1- Install and configuring Windows 7 client for users
Till now www.linkegypt.com IT Admin and troubleshoot all problem
2- Manage Domain and active directory and configure
DHCP and DNS
3- Implement GP and manage it by GPO
4- Migrate active directory from windows server 2003
to 2008 R2
5- Import and Export DHCP Data From Window Server
2003 To Windows Server 2008 R2
6- Configure Asterisk VOIP (Open Source) Linux and
configure all extensions for employee by free PBX
Web GUI.
7- Knowledge and Manage Host Support for our client
such as arvixe hosting and WHM
Amenophistours
6/2011 www.amenophistours.com TS 1- Ts for end user for troubleshoot windows problem and
Till Support network problem
1/2012 2- Check the Hardware status and Upgrade it
3- configure Microsoft Outlook Email client and configure
rules
4- Setup Windows Client such as 7- XP- Vista and configure
it with drivers

2. -Provide technical assistance, support, and advice to users.
-Interpret problems and provide technical support for
3/2011 Astra Travel IT hardware, software, and systems.
Till www.AstraTravel.com Specialist -Analyze problems using automated diagnostic programs.
5/2011 -Install, modify, clean, and repair computer software and
hardware.
-Answer phone calls and e-mail messages from customers
seeking guidance on technical problems.
-configure user account on Exchange Server and create an
Emails
09/2009 IT Maintaining various networking (LAN / WAN) and
link Egypt
Till www.linkegypt.com Specialist Technical issues. Desktop Deployment and Hardware
2/2011 troubleshooting. IT assets management. Managing
company communications (Internet & data connections).
To ensure system integrity is maintained and that no
unauthorized amendments are effected to production
libraries. To ensure all program amendments are properly
documented and approved. To ensure compliance with the
company plans, policies and procedures in so far as they
relate to the information technology function. To ensure
approved user requests are actioned expeditiously and
fully. To review the activity logs daily and investigate any
security violations and ensure the security system is
working as designed.
06/2008- Network Travel IT Install, configure, and support the LANs WANs and Internet
09/2009 Company Specialist systems. -Maintain network and workstation hardware and
www.networktravel-eg.com
software. -Monitor network to ensure network availability
to all system users and perform necessary maintenance to
support network availability. -To supervise other network
support technicians and plan, co-ordinate, and implement
network security measures. -To manage performance
tuning and capacity planning activities to enhance the
performance of the network resources. -Perform routine
backups and archival of files stored on the network to
assist with disaster recovery.

3. Certifications & Training
Catego Training center Certifications
ry
MCITP IT EGYPT CORP TS: Windows Server 2008 Active Directory, Configuring
Windows TS: Windows Server 2008 Network Infrastructure,
sever
2008
Configuring
TS: Windows Server 2008 Applications, Configuring
PRO: Windows Server 2008, Server Administrator
PRO: Windows Server 2008, Enterprise Administrator
TS: Windows 7, Configuring
Business Future 1-English Language Course:
courses Generation  Pronunciation (American Accent).
Foundation  Essential English (Completed the seventh level in
(FGF) A.U.C).
 Negotiation skills.
 Basic Marketing concepts.
2-24th AUG-Nov 2008 Basic Business Skills Acquisition
(BBSA) Cairo, Egypt
Sponsored by the Future Generation Foundation (FGF)
Training:
 Developed Language and Computer skills
 Enhanced Presentation & project development skills
 Acquired basic business skills including: marketing,
sales, banking, accounting, business correspondence
and report writing.
3-Graduated Resource Program (GRP)
Sponsored by the Future Generation Foundation (FGF),
Provided by Dale Carnegie.
4- Business courses
 Customer Service Track Included:
 Communication skills
 World Class Customer Service.
 Writing Results (Writing Skills)
 Negotiation Skills.
 Complains
 Customer Relationship Management Software

4. (CRM) Produced by West Wood
5- ICDL Certificate (International Computer DrivingLicense)
Issued by UNESCO Cairo Office with Cooperation of MCIT
IT Skills
Category Details
Database  Microsoft access
Platforms
 Microsoft Windows Server 2008®.
Networks  Capability of building & administrating a server(s) handling all
the services, ensuring the stability & the flexibility at the same
time.
 Wire and wireless networks infrastructure
 Microsoft Internet Information Service® (IIS Server)
Hard ware  Configure DSL routers including firewall configuration.
 Configure and secure wireless Access Pointes.
Soft Skills
 An ability to assess each customer/employees IT knowledge levels
 Being good with difficult callers
 An ability to think logically
 Good analytical and problem-solving skills
 Up to date IT and helpdesk skills
 An in-depth understanding of the software and equipment your customers/employees are
using
 Good interpersonal and customer care skills
 Good accurate records keeping
Language Skills:
Arabic Native
English Fluent (speak, read and write).
Personal data
Gender: Male
Date of Birth: 20th SEP 1987
Place of Birth: Cairo, Egypt.
Nationality: Egyptian
Religion: Muslim
Martial statues: Married
Military status: Exempted
Education
1) Faculty of Commerce,

5. 2) Accounting Dept.
3) Ain Shams University 2008,Cairo , Egypt
Hard Worker
Note: - I'd like to join your respective institute to increase my experience, and feel
that I can add value to your respective teamwork.
Many thanks AHMED WAHBA
Hint: If you have any further questions, please do not hesitate to call or email me.