Stephen Richardson is a professional with over 20 years of experience managing programs, facilities, manufacturing processes, and quality. He has expertise in project management, lean manufacturing, and continuous improvement. Richardson's experience includes roles as a senior program manager, reliability engineer, continuous improvement manager, manufacturing engineer, and quality leader. He has a proven track record of successfully leading teams and driving productivity improvements.

1. STEPHEN RICHARDSON
18 East Pointe ■ Fairport, NY 14450 ■ C: 585/576-5841 ■ H: 585/425-1978
sgr1978@aol.com ■ www.linkedin.com/in/stephenrichardsongotoguy
Program / Facilities Manager · Manufacturing Manager · Continuous Improvement Consultant
“Go to Guy”
PROFESSIONAL SUMMARY _________________
A professional with the proven ability to manage multiple projects simultaneously in a fast paced
environment, with expertise in Program/Facilities Management, Operation Manager, Manufacturing
Processes, and Quality Management. Proven ability to successfully communicate and work with
multi-functional teams, flexible, proactive with strong leadership skills and the drive to consistently
surpass all targeted objectives such as fiscal, quality, and customer satisfaction. Highly motivated,
with a strong business sense and proven skills that drive productivity improvement. A hands-on
manager with “out-of-the-box” thinking, with a work record distinguished by performance excellence,
professionalism, and integrity.
PROFESSIONAL SKILLS / SOFTWARE __________
• Managed the cost, schedule, and technical performance of a program through all phases from
inception to completion using EVMS (earned value management system).
• Responsible for driving key cost reductions throughout career due to technical/collaborative
expertise
• Specialized expertise in the deployment of Project Management and 6-Sigma approaches relative
to the design, manufacture, and accreditation of high profile production projects.
• Experience solving technical problems, and developing/implementing lean manufacturing
principles
• Facilities management experience with contract bid packages, vendor evaluation, quality audits,
debug, and installation
• Record of innovation and success in process control design and capital project deployment
• Experienced in the establishment of offshore manufacturing sites
• Collateral qualifications include outstanding interpersonal skills, team leadership analytical, staff
development, listening, communication, and organization/planning skills.
• Proficient with Microsoft Profession Suite (Excel, Word, Project, Power Point), Minitab, and Visio
.
PROFESSIONAL EXPERIENCE _________________
Senior Program Manager Harris Corporation, Rochester, NY 2008 – 2009
• Managed the cost, schedule, and technical performance of a program through all phases from
inception to completion using EVMS (earned value management system) and directed the
preparation of proposals, proposal work statements, specifications, operating budget, and financial
terms/conditions of a contract.
• Created and implemented comprehensive needs assessment to help forecast demand for
resources such as engineering, manpower, production, and facilities are available to support the
program.
• Managed development programs directly for US Government and DOD customers as a contractor
or subcontractor.
• Worked with customers to define needs, requirements, and new business opportunities and direct
the work of employees assigned to the program from technical, manufacturing, and administrative
areas.
Reliability / Quality Engineer Hover-Davis, Rochester, NY 2008 – 2008
• Worked with Design and Development teams to ensure we were looking at all aspects of projects.
o This included Quality, Reliability, DFSS, DFMA, Supplier Assessments, having formal Design
Reviews, and following a formal Gate Process.
STEPHEN RICHARDSON Cell 585 576-5841 2 of 3

2. Continuous Improvement Manager Lydall Thermal Acoustical, Albany, NY 2007 – 2008
• Implemented new ideas in regards to standard metrics that all three plants could use on a monthly
bases to report status.
• Worked closely with Quality Manager to track all Lean Six Sigma
activities and provided support and guidance to the Green Belts and their teams
Eastman Kodak Company, Rochester, NY
Project Manager / Manufacturing Engineer – Digital Imaging 2000 – 2007
Provided critical engineering, technical, leadership in the development of new Digital Cameras
and new Digital X-Ray equipment (Medical Device) made in the US, Germany, Spain and
Japan (OEM suppliers).
• Managed projects from conception through design, reliability, manufacture, quality to product
delivery
• Reduced UMC of complex assemblies by 25% utilizing manufacturing & business skills
• Reduced lead time to meet customer demand by 35% utilizing lean manufacturing tools to
implement single piece flow for new product
6-Sigma Black Belt Quality Leader / Color Film Finishing Division 1999 – 2000
Coordinated with Division Manager, all quality improvement projects assuring rapid progress was
made and value received from implementation of 6-Sigma projects.
• Transferred 6-Sigma capabilities to management, supervisors, team leaders, operators and
technicians
• Conducted 6-Sigma technical training
• Completed a Black Belt Certification project with a savings of $450,000
• Proactively developed, implemented, verified strategies and tactics for improvement -
incoming/supplier and division quality.
o Reduced incoming/supplier quality issues by 35%
o Increased production rate from 65% to 85%
Center of Excellence Project Manager / Consumer Film Finishing 1997 – 1999
Directed a team of 22 in the start-up of Kodak’s first ever multi-million dollar manufacturing plant in
Xiamen, China, successfully brought together design engineering, operations, & maintenance teams
to debug, accredit, and deliver 276 spoolers to support the division’s manufacturing operations
abroad.
• Manufactured 19 spoolers ($22.8 million) capable of meeting all quality standards at a 5 to 6-Sigma
level
• Stewarded the technology, including generation and analysis of performance data/user
interface
• Oversaw equipment process improvements; prepared business cases for other potential projects
(FEL)
• Implemented machine standardization processes
• Ensured efficacy of final releases for machines for shipment
• Created a production flow line consistent with a total systems approach
• Developed a comprehensive training program to ensure optimal operations, quality, and
maintenance
STEPHEN RICHARDSON Cell 585 576-5841 3 of 3
Senior Project Process Development Engineer / Electronic Mfg. Technology 1995 – 1997

3. Provided critical engineering support and technical team leadership in the development of robust
Electronic Packaging Technologies for the Digital Camera.
• Led several teams making significant advances to the design and manufacture of CCD and
assemblies
• Spearheaded two critical manufacturing initiatives: Softbeam Soldering and Automation projects
• Named to the Equipment Strategy Team as Equipment Coordinator based upon equipment
expertise
• Evaluated suppliers and performed capability/reliability studies of suppliers’ equipment
EDUCATION / CERTIFICATIONS / AFFILIATIONS ___
Education
• M.S., Center for Quality and Applied Statistics, Rochester Institute of Technology
• Advanced Management Program, Rochester Institute of Technology
• B.S., Engineering, University of Lowell, Concentrations: Civil, Mechanical, and Electrical
• Associate, Electro-Mechanical Design, New Hampshire Technical Institute
Certification
• 6-Sigma Black Belt Program Certification, Master
Affiliations
• PMI – Project Management Institute, ASQ – American Society for Quality, SME – Society of
Manufacturing Engineers
ACHIEVEMENTS / SIGNIFICANT ACCOMPLISHMENTS ___
Achievements
• Received the SILVER AWARD for 1999 Team Achievement – Model 276 Spooler
• Awarded a patent (#5,917,709) for the design of a Charge-Coupled Device [CCD] Attachment
Module
Significant Accomplishments
• Extensive Management and Leadership Training, Eastman Kodak Company
• EE Bridge Program: Partnership between RIT/Eastman Kodak Company
• Community Service - Kodak 21st Century Learning Challenge
Program Manager, Project Manager, Continuous Improvement Manager, Manufacturing Manager, Engineer
Manager, Quality, Lean 6-Sigma Black Belt, Quality