Jeffrey Vallone has over 20 years of experience in all aspects of hotel management, including sales, revenue management, human resources, and operations. He has held positions such as General Manager at multiple hotels and currently works in sales at Courtyard by Marriott. Vallone has extensive skills in group sales, corporate account development, budgeting, internet marketing, and customer service. He is a reliable, customer-oriented professional with a proven track record of managing all levels of staff and aspects of the hotel business.

1. Jeffrey H. Vallone
227 Deltona Blvd
St. Augustine, FL 32086
(904) 501-6329
j.vallone@yahoo.com
RESUME:
Certified Hampton Inn GM
Certified Hampton Inn SALES
Certified Best Western GM Certification
Management of multiple properties
20+ years experience in all phases of the hotel industry
• Sales:
o Group sales(SalesPro, Onesource & HotelPlanner.com, ect)
o Research and development of new and existing corporate accounts
o Training and monitoring staff sales efforts
o Catering and Meeting room rental sales (BEO, Function Agreements)
• Revenue management
o Renegotiating contracts
o Development and implementation of rate strategies to increase sales
o Annual budget
o Accounting procedures
• Internet:
o 3rd
party websites emphasizing placement (Expedia,Travelocity,Orbitz, ect.)
o Expert with Smith Travel research
o Excellent skills in responding appropriately to customer comments (Trip Advisor)
o Installing; operating industry related computer programs and systems
o Repair of same for all properties
• Human Resources:
o Employee relations
o Screening and hiring the most qualified applicants
o Works well with all levels of management and personnel
• Personal Strengths:
o Reliable/Driven
o Professional and articulate
o Customer satisfaction oriented
Industry related employment history:
General Manager of Days Inn, St. Augustine Beach, 1999-2003
General Manager of Best Western Spanish Quarter Inn, 2003 to 2010
General Manager, Best Western Historical Inn, from 2004 to 2010
Guest Service Rep Fairfield Inn Feb 2011-Dec 2011(Employee of the 3rd
Quarter 2011)
General Manager of Hampton Historic Dec 2011 to Nov 2012
Boston Painting Services Dec 2012 - Jan 2013
Sales Fairfield Inn & Suites Jan 2013 – April 2013
Sales Courtyard by Marriott May 2013 to present

2. Personal and Professional References available upon request.