1. April C. Worthley
1070 San Miguel Rd. #H5
Concord, CA 9451
(940) 594-5141
aprilcworthley@gmail.com
Objective: To obtain employmentwitha strong company in which I can utilize myyears of diversified
professional experience inPublicandBusiness Administration.
Summary:
 More than 20 yearsof experience inbusinessoffice administration,specializinginadministrative
policiesandprocedures.
 Extensive customerservice trainingandseminars.
 Strongleadershipinproblemsolvingandcommunication skills.
 Organizedanddetailed-oriented,able toprioritize andworkwithinateamenvironment.
 ProficientinMicrosoftWord,Excel,Outlook, PACSAppraisalApplication, PictometryExplorer,
InternetExplorerandKronos.
Professional Experience:
Denton CountyAppraisal District July 2007 to August 2015
3911 Morse St.
Denton,TX 76208
(940) 349-3800
LicensedRegisteredProfessional Appraiser
 Effectivelydiscussesappraisedvalues,squarefootage,acreage,ownership,legal descriptions,
account numbers,deeds,taxable values,propertytax exemptions, collections, tax rates,situsof
property,legal descriptions,andothertopicsregardingthe appraisal of real property.
 Responsible forprocessingall propertytax exemptionsdue tothe taxpayersuchat homestead,
over65, disabledveteranandsocial securitydisabilityforaccurate taxation.
 Discusseswithtaxpayersall denialsregardingpropertytax code laws,rulesandregulations.
 Communicatesandanswersquestionswithtaxingunitauthorities regardingsupplemental
changesto the appraisal roll.
 Exercises workingknowledgeof TexasTax Law,TexasPropertyTax Code,andDCAD internal
operatingproceduresregardingappraisal of real property.
 Assists Appraisal Review Board during hearing appeals procedures.
Apco Nutritional Resources March 2000 to June 2007
903 Avenue C.
Denton, TX 76205
(940) 594-5146
Human Resources Liaison
 Processed day to day bi-weekly payroll using Kronos time keeping system.
 Completed employment application documents for preparation of employment interviewsand
testing.
 Trained staff with all product orders and benefits.
 Maintained employee benefits records through on-line data terminal.
 Monitored insurance claim problems between insurance and the employee.
 Processed all orders with vendors according to contract prices.

2. CoServ Electric August 1997 to March 2000
2300 Stemmons Freeway
Corinth, TX 76210
(800) 274-4014
Loss Control Coordinator
 Responsible for preparing the billing and collections of all damage claims.
 Conducted thorough investigation into all property damage claims.
 Prepared outstanding accounts receivable for outside collections and litigation.
 Responsible for monitoring all company vehicle licenses, insurance, vehicle accident reports,
repairs, and medical bills.
 Organized monthly employee safety training meetings.
 Conducted weekly new employee orientation.
Denton Community Hospital December 1989 to August 1997
2519 Bonnie Brae
Denton, TX 76210
(940) 898-7000
Patient Account Supervisor
 Responsible forreimbursementof delinquentaccountsinordertoreduce day’ssalesoutstanding
ina timelyandefficientmannerforbothself-pay,Medicare,Medicaidandall thirdpartypayers.
 Responsible for monitoring insurance verification for accuracy and ensuring all pre-certification
requirements were followed according to negotiated contracts between the hospital and
participating insurance provides.
 Trained staff and created new avenues for accelerated cash flow to the hospital.
 Monitored all contracts to ensure proper payment amount was issued in compliance with all
contracts.
 Processed all secondary claims at time of primary insurance payment.
 Processed monthly patient billing statements and monitored payment amount according to
signed promissory notes.
 Accurately applied insurance payments and submitted contractual write off amounts.
 Worked Medicare remittance denials and private insurance rejection reports daily.
 Communicated closely with other departments regarding claim issues to avoid delays in
reimbursement to improve revenue.
 Screened all indigent patients for government assistance programs.
Education
Lake Dallas High School Lake Dallas, TX
North Central Texas College Corinth, TX
General Studies
The University of Texas at Arlington Arlington, TX
Real Estate License
Licensed Registered Professional Appraiser Austin, TX
Board of Tax Professional Examiner