The document outlines a reporting system developed by Neeraj Kumar Shukla, which is crucial for collecting and analyzing data to enhance decision-making and quality of care. It identifies various types of reports such as change of shift reports, incident reports, and telephone orders, and highlights the criteria for a good report, alongside characteristics of an effective reporting system. Additionally, it categorizes issues typically reported in hospitals, ranging from anesthesia and cardiac emergencies to infection control and patient property loss.

1. REPORTING SYSTEM
PRESENTED BY
Neeraj Kumar Shukla
MHA-II

2. REPORTING SYSTEM
Reporting System is a general term applied to a wide range of applications that are
used for collecting, storing, analyzing and providing access to data in order to help
the decision makers to improve quality of care.

3. TYPES OF REPORTING SYSTEM
1. Change of shift report
2. Telephone reports
3. Telephone orders
4. Transfer reports
5. Incident report
6. Legal report

4. CRITERIA OF GOOD REPORT
 Can be made promptly
 Clear, Concise and Complete
 All pertinent, identifying data included
 Mention all people concerned, situation and signature of person making
report
 Easily understood
 Important points are emphasized

5. CHARACTERISTICS OF AN
EFFECTIVE REPORTING SYSTEM
– Institution must have a supportive environment
– Reports should be received from a broad range of personnel
– Summaries of reported events
– Developing action plan

6. CATEGORIES IN A HOSPITAL IR
SYSTEM
– Anesthesia issues
– Cardiac and Respiratory arrest
– Diagnosis/treatment issues
– Falls/injuries
– Infection control
– Laboratory results ( result errors)
– Security issues
– Surgical issues
– Patient property loss