Dynamics Day 2014: Keynote - Delivering Amazing Customer ExperiencesIntergen
Adrian Johnston, Vice President, Microsoft Dynamics Asia and Stephen Fowler, Director of Solutions – CRM Asia, discuss Microsoft’s plans for Microsoft Dynamics and the cloud.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Dynamics Day 2014: Microsoft Dynamics CRM - Client Success Stories - Beef + LambIntergen
A showcase of Beef + Lamb’s Digital Clipboard: an iPad-based Dynamics CRM solution destined to simplify registrations at more than 200+ events a year.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Steps to take before upgrading to dynamics 365sunbridgeindia
The days of traditional, isolated ERP and data processing are over. After 2020, global companies aim to build an autonomous workforce that can be competitive and distinguish itself in their respective sectors. To meet this desire for empowerment, companies need a SaaS-based ERP platform that benefits from the transparent provision of new functions and improvements. The continuous improvement of cloud-based ERP platforms makes them ideal for modern entrepreneurs and their expansion plans.
If you are looking for an effective ERP solution, you must have heard the enthusiasm for Microsoft Dynamics 365, the cloud successor to Dynamics AX. Regardless of whether you are upgrading from Dynamics AX, switching from another ERP provider, or implementing Dynamics 365 as your company's first ERP system, it is important to know what the processes involve and what you can do to make it happen to make it as transparent as possible.
Welcome, Maginus Update and Introduction to Will O'BrienAmandaMulquiney
In this presentation Simon Weeks will give an overview of some of the exciting things happening at Maginus - new customers, new products and company performance. Will O’Brien, our new Sales Director will share his initial thoughts on the Maginus offering and explain his plans to grow the business.
Important steps before migrating to dynamics 365sunbridgeindia
The days of traditional and isolated data processing ERP are all over. After 2020, international companies aim to build a skilled workforce capable of competing and identifying themselves in their respective sectors. Businesses need a SaaS-based ERP platform which benefits from the introduction of improvements and new functions to fulfil this need for empowerment. Cloud-based ERP platforms' advancement makes them perfect for their growth plans and entrepreneurs.
The document summarizes how a global technology leader replaced its legacy incentive compensation management system with Iconixx Sales. The old system required constant additions and technical support from internal IT resources. Iconixx Sales provided an integrated global solution requiring less IT support. It expanded the company's ICM capabilities while reducing the number of IT staff needed from four to half of one. The new system offered increased mobility, reporting, and management of incentive programs worldwide.
Dell is globally the second largest computer hardware company with a 16% market share, founded by Michael Dell in 1984. Dell was the first computer systems company to offer next-day, on-site product service in 1987. Dell earns over $50 million in sales per day through their website with annual revenue of $55.9 billion and 78,000 employees. Dell keeps 95% of suppliers close to assembly plants for easier coordination through a direct relationship model.
Dynamics Day 2014: Keynote - Delivering Amazing Customer ExperiencesIntergen
Adrian Johnston, Vice President, Microsoft Dynamics Asia and Stephen Fowler, Director of Solutions – CRM Asia, discuss Microsoft’s plans for Microsoft Dynamics and the cloud.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Dynamics Day 2014: Microsoft Dynamics CRM - Client Success Stories - Beef + LambIntergen
A showcase of Beef + Lamb’s Digital Clipboard: an iPad-based Dynamics CRM solution destined to simplify registrations at more than 200+ events a year.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Steps to take before upgrading to dynamics 365sunbridgeindia
The days of traditional, isolated ERP and data processing are over. After 2020, global companies aim to build an autonomous workforce that can be competitive and distinguish itself in their respective sectors. To meet this desire for empowerment, companies need a SaaS-based ERP platform that benefits from the transparent provision of new functions and improvements. The continuous improvement of cloud-based ERP platforms makes them ideal for modern entrepreneurs and their expansion plans.
If you are looking for an effective ERP solution, you must have heard the enthusiasm for Microsoft Dynamics 365, the cloud successor to Dynamics AX. Regardless of whether you are upgrading from Dynamics AX, switching from another ERP provider, or implementing Dynamics 365 as your company's first ERP system, it is important to know what the processes involve and what you can do to make it happen to make it as transparent as possible.
Welcome, Maginus Update and Introduction to Will O'BrienAmandaMulquiney
In this presentation Simon Weeks will give an overview of some of the exciting things happening at Maginus - new customers, new products and company performance. Will O’Brien, our new Sales Director will share his initial thoughts on the Maginus offering and explain his plans to grow the business.
Important steps before migrating to dynamics 365sunbridgeindia
The days of traditional and isolated data processing ERP are all over. After 2020, international companies aim to build a skilled workforce capable of competing and identifying themselves in their respective sectors. Businesses need a SaaS-based ERP platform which benefits from the introduction of improvements and new functions to fulfil this need for empowerment. Cloud-based ERP platforms' advancement makes them perfect for their growth plans and entrepreneurs.
The document summarizes how a global technology leader replaced its legacy incentive compensation management system with Iconixx Sales. The old system required constant additions and technical support from internal IT resources. Iconixx Sales provided an integrated global solution requiring less IT support. It expanded the company's ICM capabilities while reducing the number of IT staff needed from four to half of one. The new system offered increased mobility, reporting, and management of incentive programs worldwide.
Dell is globally the second largest computer hardware company with a 16% market share, founded by Michael Dell in 1984. Dell was the first computer systems company to offer next-day, on-site product service in 1987. Dell earns over $50 million in sales per day through their website with annual revenue of $55.9 billion and 78,000 employees. Dell keeps 95% of suppliers close to assembly plants for easier coordination through a direct relationship model.
Merits of integrated business software applicationsmorenews222
Integrated business software applications can provide significant benefits over siloed applications. Companies using integrated suites experience increased productivity, faster financial closes, and cost savings. Integrated applications improve visibility, allow for automation of processes to free up staff for higher-value work, and eliminate expensive integration and maintenance costs associated with separate systems. Overall, integrated software helps companies grow more efficiently by saving both time and money.
ServiceNow Configuration Management Database Jade Global
The ServiceNow CMDB provides a consolidated system of record for IT. The CMDB can be made service-oriented by establishing Logical CIs (Business Services, Components, etc.) to serve as a layer of abstraction underpinning the ITSM processes.
Webinar: Five Ways a Technology Refresh Strategy Can Help Make Your Digital T...OSSCube
You’ve realized that in order to create new revenue streams, increase efficiency and improve customer engagement your organization may need a digital transformation. But what exactly is a digital transformation, how do you start one, and how does technology play a role? Join experts Dietmar Rietsch, co-founder and CEO of Pimcore, and John Bernard, EVP of North America at OSSCube, as they discuss how Pimcore is disrupting the digital transformation market.
We’ll cover:
- What digital transformation is and why it’s important for your organization
- The role technology plays in the digital transformation process
- How choosing the right technology gives you a competitive advantage
- Outcomes of a successful digital transformation project
Best of Breed: Rolling Your Own Digital Automation Platform Using BPMS In A M...Sandy Kemsley
This document discusses the evolution from monolithic applications to microservice architectures and digital automation platforms (DAPs). It describes how DAPs allow for independent deployment of loosely coupled automation capabilities as microservices from various vendors. While a BPMS can function as a DAP for smaller companies, larger companies with custom processes are better suited to a microservice-based DAP that allows for building new services with development tools. Vendors should offer customizable components and tools for building microservices. Consumer organizations should evaluate whether a monolithic system meets their needs or if a microservice DAP is required for flexible, large-scale processes.
Digital transformation efforts shifted focus from pre-pandemic to during and expected post-pandemic periods. Pre-pandemic focused on business and customer experience enhancements through transforming front-end assets. During the pandemic, resilience and fulfilling pent-up demand drove transformation of both front-end and back-end assets. Post-pandemic transformation is expected to focus on tactical priorities like controlling costs while also building demand for customized solutions and harnessing information through transforming back-end systems.
Dynamics Day 2017 Perth: Financial Budgeting and Planning with KepionEmpired
The document discusses Kepion, a company founded in 2009 that provides budgeting and forecasting software. It focuses on providing a flexible, easy-to-use platform built on Microsoft technologies. Key benefits of Kepion's software include automating planning processes, providing intuitive dashboards, rapid implementation, and lower costs compared to traditional planning software. The software aims to help customers streamline operations and focus resources on taking action.
The document compares Nintex and Power Platform for automation. Nintex is a web, mobile, and Windows-based platform that supports automation workflows, forms, and is typically used by freelancers, small/mid-size businesses, and enterprises. It offers features like approvals, auditing, rules-based workflows, and third-party integration starting at $625. Power Platform supports Windows, Linux, iOS, Android and web and offers integration with Office 365, Dynamics 365, third-party APIs, and Power Automate starting at $7 per user per month. Both support custom development and automation of processes and forms.
This document discusses the future of virtual contact centers and cloud contact center software. It describes how contact centers are moving to the cloud to allow for remote and distributed workforces. It then highlights the story of NexRep, a successful virtual contact center that uses Five9's cloud contact center software. NexRep hired at-home agents globally, deployed services rapidly through the cloud, and achieved high revenue, retention rates, and customer satisfaction through coaching agents and leveraging cloud technology.
Brian Garofola's presentation at "DevOps: The Key to Delivery Applications and Services Faster and Better" InformationWeek event in Chicago on December 3, 2014.
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. Brian Garofola, Engineering Director at CDK Global, talks about the journey towards increasing the flow of value to customers by constantly improving the people, processes, and tools in the delivery pipeline.
Diaspark is a CMMI level-5 company that provides end-to-end IT services and solutions to nonprofits to help them manage their digital platforms, fundraising solutions, grants programs, and CRM systems. Their services include technology advisement, systems selection and implementation, digital modernization, product development, and integration and testing across web, mobile, and hybrid solutions. They help nonprofits maximize existing IT investments to better align with their mission outcomes and seamlessly integrate fundraising and outreach efforts with modern digital platforms.
The document discusses the need for a business intelligence (BI) solution to help manage large amounts of data from different systems and sources. It outlines challenges like long development times for cubes and data warehouses, high costs of existing BI solutions, and lack of reliable reporting. It then introduces MAIA BI products as a new champion that can [1] consolidate and shape data into analytics and trends, [2] be implemented with a minimal initial cost and time commitment, and [3] provide accurate decision-making reports to reduce disputes over data and improve operations.
Diaspark is a CMMI level-5 company that provides end-to-end IT services and solutions to nonprofits to help them manage their digital platforms, fundraising solutions, grants programs, and CRM systems. The company offers services like technology advisement, systems selection and implementation, digital modernization, product development, and integration and testing across web, mobile, and hybrid solutions. Diaspark's services help nonprofits maximize existing IT investments, seamlessly integrate fundraising and outreach efforts, and leverage an outcomes-driven approach to implement the right vendor solutions.
Post COVID - Digital Growth Strategic Levers Vishal Sharma
This document outlines six strategic levers that services organizations can use to take advantage of increased digital spending in a post-COVID environment. The levers include acquiring digital technology companies through mergers and acquisitions, developing new digital products or services using commercial off-the-shelf technologies, forming joint ventures with digital tech firms, investing equity in digital businesses while conserving cash, holding public hackathons to spur innovation, and bootstrapping new digital startups with venture capital funds. The levers are described as easy to execute options that can provide good returns on invested capital according to sources like HBR, Gartner, and BCG.
In an era that is seeing businesses transform themselves from a slow, paper-based organization to a fast, reactive digital enterprise, not ensuring that your help desk stays up to keep pace with your business goals and needs can be a crippling and, ultimately, costly detriment to your company.
Join George Spalding, Executive Vice President of Pink Elephant, and Adam OBrien, Product Marketing Manager for SunView Software, as they take a look at 5 key ways you can avoid the death of your service desk while optimizing your platform to meet the demands of today's high speed digital enterprise.
This document discusses how cloud computing is changing business operations. It begins by defining cloud computing and its three main models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). It then provides examples of common personal and business uses of the cloud today. The document notes that cloud adoption among companies is increasing rapidly according to industry sources. It describes the three cloud delivery models and common enterprise resource planning (ERP) deployment options. It evaluates the pros and cons of cloud computing and debunks perceptions regarding its security and flexibility. The presentation concludes by noting factors influencing organizations' decisions to adopt cloud-based ERP systems and emphasizing the importance of carefully evaluating
Mobile Monday Switzerland #38 - coresystems presentation on Delivering on Cus...MobileMonday Switzerland
"Delivering on Customer's Expectations"
Presentation given by Jos Nickmans, Sales Responsible at coresystems
Mobile Monday Switzerland Event #38 on Mobile Field Services, 13th Oct 2014, Zürich.
Post COVID - Why Digital and Cloud is on Fire Vishal Sharma
This document discusses trends in IT assets and digital transformation before and after the COVID-19 pandemic. It notes that overall IT spending declined in 2020 and early 2021 but digital and cloud spending increased, driven by the need for resilience. It also summarizes that demand-centric assets transformed with cloud delivering on promises, while fulfillment assets and technologies like RPA, ML and AI are being revived and optimized post-COVID to meet changed demand. Infrastructure and services outsourcing is declining as security and remote work drive increased ringfencing of IT assets.
[WSO2Con EU 2017] Internal Digital Transformation: Transform Your Enterprise ITWSO2
Digital transformation is often viewed as an external facing strategic initiative that enables enterprises to gain a competitive advantage. However, all enterprises have a large technology footprint that helps them with their operations internally too. In this slide deck Shevan discusses, with examples, why enterprises should look at internal digital transformation. He also outlines the challenges faced when doing so and key considerations that will ensure success.
This document provides information about a Microsoft Showcase session on using Azure Machine Learning (ML) and Dynamics 365. The session agenda covers ML and AI concepts, how they apply to Dynamics 365, an introduction to Azure ML, and how ML can be used with Dynamics 365 today. It also discusses current ML options in Dynamics 365, such as product recommendations, knowledge article suggestions, and opportunity scoring. Resources for further learning are provided.
David D'Agostino and Tony Price: Kicking the KPI HabititSMF UK
Traditional KPIs are no longer relevant as they focus too much on internal IT metrics rather than customer experience. Experience level agreements (ELAs) are needed to measure service quality from the customer perspective across the entire service lifecycle. Existing intelligence focuses too much on internal operations like incidents and problems rather than how customers actually use services. A holistic approach is required that considers the full customer experience from initial demand through delivery and value realization.
ISVs & the Commercial Transition to the CloudInishTech
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
Merits of integrated business software applicationsmorenews222
Integrated business software applications can provide significant benefits over siloed applications. Companies using integrated suites experience increased productivity, faster financial closes, and cost savings. Integrated applications improve visibility, allow for automation of processes to free up staff for higher-value work, and eliminate expensive integration and maintenance costs associated with separate systems. Overall, integrated software helps companies grow more efficiently by saving both time and money.
ServiceNow Configuration Management Database Jade Global
The ServiceNow CMDB provides a consolidated system of record for IT. The CMDB can be made service-oriented by establishing Logical CIs (Business Services, Components, etc.) to serve as a layer of abstraction underpinning the ITSM processes.
Webinar: Five Ways a Technology Refresh Strategy Can Help Make Your Digital T...OSSCube
You’ve realized that in order to create new revenue streams, increase efficiency and improve customer engagement your organization may need a digital transformation. But what exactly is a digital transformation, how do you start one, and how does technology play a role? Join experts Dietmar Rietsch, co-founder and CEO of Pimcore, and John Bernard, EVP of North America at OSSCube, as they discuss how Pimcore is disrupting the digital transformation market.
We’ll cover:
- What digital transformation is and why it’s important for your organization
- The role technology plays in the digital transformation process
- How choosing the right technology gives you a competitive advantage
- Outcomes of a successful digital transformation project
Best of Breed: Rolling Your Own Digital Automation Platform Using BPMS In A M...Sandy Kemsley
This document discusses the evolution from monolithic applications to microservice architectures and digital automation platforms (DAPs). It describes how DAPs allow for independent deployment of loosely coupled automation capabilities as microservices from various vendors. While a BPMS can function as a DAP for smaller companies, larger companies with custom processes are better suited to a microservice-based DAP that allows for building new services with development tools. Vendors should offer customizable components and tools for building microservices. Consumer organizations should evaluate whether a monolithic system meets their needs or if a microservice DAP is required for flexible, large-scale processes.
Digital transformation efforts shifted focus from pre-pandemic to during and expected post-pandemic periods. Pre-pandemic focused on business and customer experience enhancements through transforming front-end assets. During the pandemic, resilience and fulfilling pent-up demand drove transformation of both front-end and back-end assets. Post-pandemic transformation is expected to focus on tactical priorities like controlling costs while also building demand for customized solutions and harnessing information through transforming back-end systems.
Dynamics Day 2017 Perth: Financial Budgeting and Planning with KepionEmpired
The document discusses Kepion, a company founded in 2009 that provides budgeting and forecasting software. It focuses on providing a flexible, easy-to-use platform built on Microsoft technologies. Key benefits of Kepion's software include automating planning processes, providing intuitive dashboards, rapid implementation, and lower costs compared to traditional planning software. The software aims to help customers streamline operations and focus resources on taking action.
The document compares Nintex and Power Platform for automation. Nintex is a web, mobile, and Windows-based platform that supports automation workflows, forms, and is typically used by freelancers, small/mid-size businesses, and enterprises. It offers features like approvals, auditing, rules-based workflows, and third-party integration starting at $625. Power Platform supports Windows, Linux, iOS, Android and web and offers integration with Office 365, Dynamics 365, third-party APIs, and Power Automate starting at $7 per user per month. Both support custom development and automation of processes and forms.
This document discusses the future of virtual contact centers and cloud contact center software. It describes how contact centers are moving to the cloud to allow for remote and distributed workforces. It then highlights the story of NexRep, a successful virtual contact center that uses Five9's cloud contact center software. NexRep hired at-home agents globally, deployed services rapidly through the cloud, and achieved high revenue, retention rates, and customer satisfaction through coaching agents and leveraging cloud technology.
Brian Garofola's presentation at "DevOps: The Key to Delivery Applications and Services Faster and Better" InformationWeek event in Chicago on December 3, 2014.
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. Brian Garofola, Engineering Director at CDK Global, talks about the journey towards increasing the flow of value to customers by constantly improving the people, processes, and tools in the delivery pipeline.
Diaspark is a CMMI level-5 company that provides end-to-end IT services and solutions to nonprofits to help them manage their digital platforms, fundraising solutions, grants programs, and CRM systems. Their services include technology advisement, systems selection and implementation, digital modernization, product development, and integration and testing across web, mobile, and hybrid solutions. They help nonprofits maximize existing IT investments to better align with their mission outcomes and seamlessly integrate fundraising and outreach efforts with modern digital platforms.
The document discusses the need for a business intelligence (BI) solution to help manage large amounts of data from different systems and sources. It outlines challenges like long development times for cubes and data warehouses, high costs of existing BI solutions, and lack of reliable reporting. It then introduces MAIA BI products as a new champion that can [1] consolidate and shape data into analytics and trends, [2] be implemented with a minimal initial cost and time commitment, and [3] provide accurate decision-making reports to reduce disputes over data and improve operations.
Diaspark is a CMMI level-5 company that provides end-to-end IT services and solutions to nonprofits to help them manage their digital platforms, fundraising solutions, grants programs, and CRM systems. The company offers services like technology advisement, systems selection and implementation, digital modernization, product development, and integration and testing across web, mobile, and hybrid solutions. Diaspark's services help nonprofits maximize existing IT investments, seamlessly integrate fundraising and outreach efforts, and leverage an outcomes-driven approach to implement the right vendor solutions.
Post COVID - Digital Growth Strategic Levers Vishal Sharma
This document outlines six strategic levers that services organizations can use to take advantage of increased digital spending in a post-COVID environment. The levers include acquiring digital technology companies through mergers and acquisitions, developing new digital products or services using commercial off-the-shelf technologies, forming joint ventures with digital tech firms, investing equity in digital businesses while conserving cash, holding public hackathons to spur innovation, and bootstrapping new digital startups with venture capital funds. The levers are described as easy to execute options that can provide good returns on invested capital according to sources like HBR, Gartner, and BCG.
In an era that is seeing businesses transform themselves from a slow, paper-based organization to a fast, reactive digital enterprise, not ensuring that your help desk stays up to keep pace with your business goals and needs can be a crippling and, ultimately, costly detriment to your company.
Join George Spalding, Executive Vice President of Pink Elephant, and Adam OBrien, Product Marketing Manager for SunView Software, as they take a look at 5 key ways you can avoid the death of your service desk while optimizing your platform to meet the demands of today's high speed digital enterprise.
This document discusses how cloud computing is changing business operations. It begins by defining cloud computing and its three main models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). It then provides examples of common personal and business uses of the cloud today. The document notes that cloud adoption among companies is increasing rapidly according to industry sources. It describes the three cloud delivery models and common enterprise resource planning (ERP) deployment options. It evaluates the pros and cons of cloud computing and debunks perceptions regarding its security and flexibility. The presentation concludes by noting factors influencing organizations' decisions to adopt cloud-based ERP systems and emphasizing the importance of carefully evaluating
Mobile Monday Switzerland #38 - coresystems presentation on Delivering on Cus...MobileMonday Switzerland
"Delivering on Customer's Expectations"
Presentation given by Jos Nickmans, Sales Responsible at coresystems
Mobile Monday Switzerland Event #38 on Mobile Field Services, 13th Oct 2014, Zürich.
Post COVID - Why Digital and Cloud is on Fire Vishal Sharma
This document discusses trends in IT assets and digital transformation before and after the COVID-19 pandemic. It notes that overall IT spending declined in 2020 and early 2021 but digital and cloud spending increased, driven by the need for resilience. It also summarizes that demand-centric assets transformed with cloud delivering on promises, while fulfillment assets and technologies like RPA, ML and AI are being revived and optimized post-COVID to meet changed demand. Infrastructure and services outsourcing is declining as security and remote work drive increased ringfencing of IT assets.
[WSO2Con EU 2017] Internal Digital Transformation: Transform Your Enterprise ITWSO2
Digital transformation is often viewed as an external facing strategic initiative that enables enterprises to gain a competitive advantage. However, all enterprises have a large technology footprint that helps them with their operations internally too. In this slide deck Shevan discusses, with examples, why enterprises should look at internal digital transformation. He also outlines the challenges faced when doing so and key considerations that will ensure success.
This document provides information about a Microsoft Showcase session on using Azure Machine Learning (ML) and Dynamics 365. The session agenda covers ML and AI concepts, how they apply to Dynamics 365, an introduction to Azure ML, and how ML can be used with Dynamics 365 today. It also discusses current ML options in Dynamics 365, such as product recommendations, knowledge article suggestions, and opportunity scoring. Resources for further learning are provided.
David D'Agostino and Tony Price: Kicking the KPI HabititSMF UK
Traditional KPIs are no longer relevant as they focus too much on internal IT metrics rather than customer experience. Experience level agreements (ELAs) are needed to measure service quality from the customer perspective across the entire service lifecycle. Existing intelligence focuses too much on internal operations like incidents and problems rather than how customers actually use services. A holistic approach is required that considers the full customer experience from initial demand through delivery and value realization.
ISVs & the Commercial Transition to the CloudInishTech
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
Presentation to the Microsoft UK partner Group outlining the commercial opportunities of transitioning business models to the cloud, the monetization challenge and how smart licensing can help.
The document provides an overview of SalesForce, cloud computing, customer relationship management (CRM), and career opportunities related to SalesForce. It defines cloud computing, discusses the evolution and types of cloud computing (IaaS, PaaS, SaaS), and lists major cloud vendors. It then explains what CRM is, its purpose and fundamentals. The document also profiles SalesForce as a global cloud computing company known for its CRM product, lists its products and editions, and discusses pros and cons. Finally, it outlines various job roles and opportunities in SalesForce as well as salary trends.
Cloud Navigator is our tried and trusted way of helping you navigate quickly and effectively through the cloud. We offer incorporated cloud computing into your strategy, assessment of cloud computing scenarios & options, security & compliance check, sourcing & transformation advice, as well as adaptation of governance & operation.
1. The document discusses strategies for migrating from an on-premise CRM to a cloud/SaaS CRM. It outlines the benefits of cloud CRM like lower costs, easier implementation and updates, and global accessibility.
2. It provides guidance on how to plan a cloud CRM implementation including aligning strategy, designing and planning the solution, building/delivering it, and operating/improving over time. Key steps discussed are evaluating integration options and creating an operating model.
3. The document lists some top cloud CRM options on the market today and notes that while SaaS solutions often work out of the box for smaller companies, larger enterprises have more complex needs to address around
The year 2016, will see many organizations and enterprises rapidly moving towards adoption of the digitalization and digital business.
This presentation highlights what would be the top 10 trends and directions that enterprises will increasingly adopt to ensure superior customer experiences, competitive advantage and/or IT optimization for improved services and cost takeout.
Delivering Reliable Telephony via Desktop as a Service, Artisan InfrastructureAlan Quayle
This document discusses the challenges of combining unified communications (UC) and desktop as a service (DaaS). It notes that while individual cloud applications may be simple to build, UC and DaaS have real-time dependencies that require deep integration, monitoring of all components, and troubleshooting across protocols and cloud infrastructure. The document argues that a common platform is needed to manage these complex interactions at scale for the enterprise. Overall, it frames UC and DaaS together as a significant technical challenge but also an major business opportunity for providers that can solve the integration problems.
Digital Architecture – The Missing Link in Digital Transformation SuccessNUS-ISS
The document discusses the importance of digital architecture in enabling successful digital transformation. It defines digital architecture as the design of digital solutions through applying and integrating digital technologies to transform companies and deliver value to customers. A well-designed digital architecture guides an enterprise's gradual development of digital solutions that empower customer experiences, integrations, and insights. It also links an enterprise's digital strategy to execution by aligning business and technology capabilities. The document provides a framework for digital architecture and highlights characteristics like customer centricity, collaborative design, and an evolutionary approach that allows for an integrated roadmap and agility.
Navigating the Future of the Cloud to Fuel InnovationPerficient, Inc.
The future of the cloud holds a wealth of promise for those who know how to leverage the power of high-performance computing to fuel business innovation and growth. As predicted, cloud has quickly become a prominent technology for executing digital transformation, but many enterprises are still struggling to understand how the cloud can help future-proof their business.
This second webinar in our Cloud First, Business-Driven webinar series explored some of the key concepts around the future of cloud, and how to think about what’s next for your enterprise. We discussed:
-Short- and long-term cloud trends
-Personal cloud with intelligent agent
-Personalized pricing and payment systems
-Taking hybrid cloud to the next level
-Customer-defined products
Weidenhammer Digital Transformation PresentationGene Ferro
The document discusses digital transformation and its benefits for businesses. It notes that digital transformation refers to applying digital technology across all aspects of society. Successful digital transformation comes from transforming an organization to take advantage of new technologies. The majority of companies see digital transformation as a competitive opportunity but over half cite lack of technology familiarity as a barrier. Weidenhammer provides strategic consulting and technology solutions to help companies innovate and transform digitally.
How to build an it transformation roadmapInnesGerrard
An estimated 80 percent of #businesses will need to transform their current IT efforts to keep up with new business expectations and technological developments. These include investments such as cloud computing, IoT and BigData projects.
Obtain a 360 - degree view of Your IT InfrastructurePrecisely
In today’s complex landscape of infrastructure and applications, it is increasingly challenging to know what is happening across your entire IT landscape and to be able to resolve issues before they impact the business. While there are many Operations Management, Monitoring, Security and Observability tools in use, most of them do not provide the ability to include data from IBM mainframes and IBM Power Systems.
These mission critical systems are important because they offer performance, scalability, and reliability that exceed what is available on other platforms. You need to solve the challenge of integrating the IBM mainframe and IBM Power System operational and security data into IT analytic platforms to help you proactively manage incidents, make data driven decisions, and enhance efficiency like never before.
Join us for this webinar to hear learn:
• Simple ways to integrate Mainframe and IBM i with your analytic applications.
• Continuing enhancements to more seamlessly integrate with leading analytic platforms like ServiceNow
• The addition of new analytic applications supported by Ironstream
Making Money in the Cloud Part II…Is Your MSP Team Ready?Kaseya
Cloud technology means many things to many people. Some IT Service Providers still think this is a fad. The truth is most small businesses are using cloud technologies already and many IT Service providers are already growing their cloud service business. Marketing expert Dan Shapero, Founder ClikCloud reveals his secrets to transform your sales and marketing organization to gain momentum. As a bonus he will disclose operations and service delivery techniques to ensure maximum revenue and profits from your cloud service business. In this live 3 part marketing series attendees will:
· Learn how to optimize their marketing mix to reach new cloud buyers.
· Hear how to transition your sales team to be cloud ready
· Gain operational perspective on the impact of cloud to your margins
· How to package and bundle services to maximize revenue
The document summarizes a webinar presented by John Girard, CEO of Clickability, and Tom Cignarella, VP of Technical Operations at Clickability. They discuss how a Software as a Service (SaaS) model for web content management can increase efficiency and save companies money compared to on-premise solutions. Clickability's SaaS and Infrastructure as a Service (IaaS) offerings allow customers to minimize costs while increasing publishing capabilities and revenue. The presenters also address questions about control, innovation, security, and the benefits of cloud computing.
This document provides an outline and overview of cloud computing research conducted by Sand Hill Group. It discusses how cloud computing is a disruptive innovation that levels the playing field for small companies. The document analyzes the current state and future outlook of the cloud market, including predictions that 40% of workloads will be in the cloud within 3 years. It also covers implications of cloud computing for customers and vendors, including how it changes IT operations and business models. Key cloud service models like Infrastructure as a Service, Platform as a Service, and Software as a Service are discussed.
Migrating enterprise applications to cloudSougata Mitra
This document discusses migrating enterprise applications to the cloud. It begins by describing the challenges currently facing IT organizations and how cloud computing addresses issues like limited budgets, scaling applications, and ensuring resiliency. It defines key characteristics of cloud computing like metered usage, elasticity, automation, and shifting capital expenditures to operational expenditures. The document then discusses factors to consider for cloud migration like application suitability, security and compliance, and performance. It emphasizes the importance of determining which applications are best suited for the cloud.
1) Organizations are seeking hybrid environments combining traditional IT with public, private, and third-party clouds to gain strategic advantages. To succeed, organizations must define objectives, assess current infrastructure, choose applications to migrate, understand hybrid management, and ensure return on investment.
2) System integrators can provide advisory services and comprehensive plans to transform an organization's infrastructure to a hybrid model through strategies addressing business units' needs.
3) Transforming requires carefully planning application and workload migrations, optimizing hybrid operations, and program management to reduce disruption and ensure goals are met.
Juriba - How to Get Your Management Fired Up About Evergreen IT After Your Wi...Ivanti
Support for Windows 7 ends on 14 January, 2020. If your organization has not upgraded to Windows 10 yet, you only have a few months left to do so before exposing your users and devices to security vulnerabilities. Or you might have already started your transformation project but have encountered some of the many roadblocks along the way. But with the right tooling, an agile project management methodology, and repeatable as well as scalable processes, you not only can accelerate your Windows 10 migration but already set yourself up for success for subsequent Windows-as-a-Service Feature Update cycles and achieve Evergreen IT. Listen to Juriba’s CTO, Barry Angell, as he explains how you can understand your IT estate, achieve maximum project velocity and ultimately build your Evergreen IT strategy.
Similar to Reinventing For Digital Transformation ERA (20)
Must Know Postgres Extension for DBA and Developer during MigrationMydbops
Mydbops Opensource Database Meetup 16
Topic: Must-Know PostgreSQL Extensions for Developers and DBAs During Migration
Speaker: Deepak Mahto, Founder of DataCloudGaze Consulting
Date & Time: 8th June | 10 AM - 1 PM IST
Venue: Bangalore International Centre, Bangalore
Abstract: Discover how PostgreSQL extensions can be your secret weapon! This talk explores how key extensions enhance database capabilities and streamline the migration process for users moving from other relational databases like Oracle.
Key Takeaways:
* Learn about crucial extensions like oracle_fdw, pgtt, and pg_audit that ease migration complexities.
* Gain valuable strategies for implementing these extensions in PostgreSQL to achieve license freedom.
* Discover how these key extensions can empower both developers and DBAs during the migration process.
* Don't miss this chance to gain practical knowledge from an industry expert and stay updated on the latest open-source database trends.
Mydbops Managed Services specializes in taking the pain out of database management while optimizing performance. Since 2015, we have been providing top-notch support and assistance for the top three open-source databases: MySQL, MongoDB, and PostgreSQL.
Our team offers a wide range of services, including assistance, support, consulting, 24/7 operations, and expertise in all relevant technologies. We help organizations improve their database's performance, scalability, efficiency, and availability.
Contact us: info@mydbops.com
Visit: https://www.mydbops.com/
Follow us on LinkedIn: https://in.linkedin.com/company/mydbops
For more details and updates, please follow up the below links.
Meetup Page : https://www.meetup.com/mydbops-databa...
Twitter: https://twitter.com/mydbopsofficial
Blogs: https://www.mydbops.com/blog/
Facebook(Meta): https://www.facebook.com/mydbops/
Northern Engraving | Modern Metal Trim, Nameplates and Appliance PanelsNorthern Engraving
What began over 115 years ago as a supplier of precision gauges to the automotive industry has evolved into being an industry leader in the manufacture of product branding, automotive cockpit trim and decorative appliance trim. Value-added services include in-house Design, Engineering, Program Management, Test Lab and Tool Shops.
Dandelion Hashtable: beyond billion requests per second on a commodity serverAntonios Katsarakis
This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
High performance Serverless Java on AWS- GoTo Amsterdam 2024Vadym Kazulkin
Java is for many years one of the most popular programming languages, but it used to have hard times in the Serverless community. Java is known for its high cold start times and high memory footprint, comparing to other programming languages like Node.js and Python. In this talk I'll look at the general best practices and techniques we can use to decrease memory consumption, cold start times for Java Serverless development on AWS including GraalVM (Native Image) and AWS own offering SnapStart based on Firecracker microVM snapshot and restore and CRaC (Coordinated Restore at Checkpoint) runtime hooks. I'll also provide a lot of benchmarking on Lambda functions trying out various deployment package sizes, Lambda memory settings, Java compilation options and HTTP (a)synchronous clients and measure their impact on cold and warm start times.
Essentials of Automations: Exploring Attributes & Automation ParametersSafe Software
Building automations in FME Flow can save time, money, and help businesses scale by eliminating data silos and providing data to stakeholders in real-time. One essential component to orchestrating complex automations is the use of attributes & automation parameters (both formerly known as “keys”). In fact, it’s unlikely you’ll ever build an Automation without using these components, but what exactly are they?
Attributes & automation parameters enable the automation author to pass data values from one automation component to the next. During this webinar, our FME Flow Specialists will cover leveraging the three types of these output attributes & parameters in FME Flow: Event, Custom, and Automation. As a bonus, they’ll also be making use of the Split-Merge Block functionality.
You’ll leave this webinar with a better understanding of how to maximize the potential of automations by making use of attributes & automation parameters, with the ultimate goal of setting your enterprise integration workflows up on autopilot.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
The Department of Veteran Affairs (VA) invited Taylor Paschal, Knowledge & Information Management Consultant at Enterprise Knowledge, to speak at a Knowledge Management Lunch and Learn hosted on June 12, 2024. All Office of Administration staff were invited to attend and received professional development credit for participating in the voluntary event.
The objectives of the Lunch and Learn presentation were to:
- Review what KM ‘is’ and ‘isn’t’
- Understand the value of KM and the benefits of engaging
- Define and reflect on your “what’s in it for me?”
- Share actionable ways you can participate in Knowledge - - Capture & Transfer
LF Energy Webinar: Carbon Data Specifications: Mechanisms to Improve Data Acc...DanBrown980551
This LF Energy webinar took place June 20, 2024. It featured:
-Alex Thornton, LF Energy
-Hallie Cramer, Google
-Daniel Roesler, UtilityAPI
-Henry Richardson, WattTime
In response to the urgency and scale required to effectively address climate change, open source solutions offer significant potential for driving innovation and progress. Currently, there is a growing demand for standardization and interoperability in energy data and modeling. Open source standards and specifications within the energy sector can also alleviate challenges associated with data fragmentation, transparency, and accessibility. At the same time, it is crucial to consider privacy and security concerns throughout the development of open source platforms.
This webinar will delve into the motivations behind establishing LF Energy’s Carbon Data Specification Consortium. It will provide an overview of the draft specifications and the ongoing progress made by the respective working groups.
Three primary specifications will be discussed:
-Discovery and client registration, emphasizing transparent processes and secure and private access
-Customer data, centering around customer tariffs, bills, energy usage, and full consumption disclosure
-Power systems data, focusing on grid data, inclusive of transmission and distribution networks, generation, intergrid power flows, and market settlement data
"Scaling RAG Applications to serve millions of users", Kevin GoedeckeFwdays
How we managed to grow and scale a RAG application from zero to thousands of users in 7 months. Lessons from technical challenges around managing high load for LLMs, RAGs and Vector databases.
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
2. THE CLOUD
LANDSCAPE
• The cloud transformation is undoubtedly the most disruptive
change that IT industry has seen in previous years.
• It offers many benefits like
• Cost Saving.
• Platform for building powerful applications.
• Application Scalability.
• Pay-per-use Billing.
• Better Disaster Management Capability.
• Better Automation.
3. DIGITAL DISRUPTION AHEAD!
• Studies conducted by Microsoft show high indications of digital
disruption in the near future.
• A recent study considered SMBs, Companies and enterprises,
spread over geographical locations, mindset over the digital
disruption in the industry.
• Majority believes that digital transformation will disrupt how
the industry operates.
4.
5. POWER OF AUTOMATION
• The study also suggested that more and more organizations
are committed to implement the cloud because of its
automation capabilities.
• Major departments where organization needs automation
include-
• Customer service
• Sales
• Marketing
• Internal business workflows
6.
7. SERVICE PROVIDERS – THE KEY PLAYERS
FOR DIGITAL TRANSFORMATION
• Cloud revenue will grow 5X by 2020 to 136K, up from 24K in
2010.
• The study revealed that most organizations lack in skills &
expertise required for cloud transformation and need service
providers’ help.
• 60% organizations are willing to pay 2X premium for a “one
throat to choke” trusted advisor solution.
8.
9. SKILL SET REQUIRED IN SERVICE PROVIDERS
• The major things that organizations will expect from service
providers will be-
• Managed services
• Cloud enablement and management specialists
• IaaS providers
• System integrators
• Infrastructure hardware vendor / OEM
10. MAJOR CHALLENGES FOR SERVICE
PROVIDERS
• Creating a brand differentiation.
• Implementing quick GTM solution.
• Keeping up the pace with other service providers.
• Providing personalized solutions to customers.
• Meeting business priorities of clients.
12. CREATE BRAND DIFFERENTIATION
• Be a specialist solution provider.
• Follow customer centric approach.
• Follow coherent brand messaging across all platforms.
13. GEARING UP FOR THE DIGITAL
TRANSFORMATION JOURNEY
• CSPs will need dedicated support and one shot solutions from
companies that have expertise in providing such solution like
ZNetLive provides.
• ZNetLive offers automated and totally integrated solutions to
CSPs helping them in various domains like-
• Marketing
• Sales
• CRM & Support
• Backend management
14. IT HAS ALREADY BEGUN.
START YOUR DIGITAL TRANSFORMATION JOURNEY
TODAY!