Presentation by Francesca Froy, OECD Consultant, at the round table discussion on "Local responses to refugee crisis - From initial reception to longer term integration", 26 Nov 2016, Paris, France

1. READINESS TO RESPOND: RECEPTION

2. Supporting the management of change

3. Examples of local initiatives
Types of support Initiatives
Information and
administrative
support
• Trento Information Centre for Immigration
(CINFORMI) – one stop for entry
procedures
• ‘Library without borders’ project
Housing • Homeless link directory, London
• Berlin ‘Welcome Refugees’ project
Health • Paris Primo Levi Centre
• Stockholm health communicators
Schooling for
children
• SchlaU-schule in Munich
• London ‘English – Key to Integration’

4. Joining up and signposting between
fragmented services
• One stop shops and reception networks:
– CNAI Immigrant Support Centres, Portugal
– Trieste non-governmental network, Italy
• Easing accessibility to mainstream
services:
– Importance of political leadership
– Cities of Sanctuary movement, UK
– Physical accessibility - bicycle projects in
Bristol and Copenhagen

5. Key factors
• What are key factors in providing effective
reception?
• How to improve signposting?
• How to address resource shortfalls?
• How to ensure short-term decision making
still leads to longer-term integration?
• How can the role of non-profit organisations
and social enterprises be enhanced in a
‘management of change’ perspective?