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REFLECTING ON CRITICAL
INCIDENTS AND IDENTIFYING
  GOVERNING VARIABLES IN
  DOUBLE LOOP LEARNING
         SID: 0816909
Having gone through my first full year of teaching within
secondary education last year, I have chosen to identify
some critical incidents (CI’s) from this time so that I can
reflect and make sense of it all. CI’s that, upon reflection,
have been the major events.

First
Incident: First foreign visit with students to Beijing, China.

Second
Incident: First involvement in a Section 5 Ofsted
          inspection.
First
Incident: First foreign visit with students to Beijing, China.
My first CI was when I went to Beijing, China with five
Year 12 students. To reflect on this incident, I have chosen
the genre of poetry...
Opposed to an Easter at home to feast
           Away I went, away to the east
          China in fact, with students in tow
            Far from my usual status quo

           INSET I had to prepare for the trip
            Even so, I was apprehensive a bit
      In loco parentis was the name of the game
        No chance afoot for shaking the blame

Great wall, Tiananmen Square and even the Olympic Site
      The amount we got done was quite a fright
  After teaching the Chinese about Western Culture
     Being stared at by the large class like a vulture
Sick I felt, before I went
  Apprehensive to undertake such an event
 Responsibility was rife with lives in my hands
     When miles away in far away lands

        A lot was learnt from the trip
       Epic in value and gave me a grip
     A grip I gained in the welfare of kids
     Something I cherish, cherish to bits

 Confidence I got in the protection of students
Something now I have retained in my prudence
     An experience I would repeat again
Knowing now I could refrain from going Insane!
This CI is based on the reflective model of Gibbs’ (1998)
that guided me to set the context, describe feelings,
evaluate, analyse and conclude based on the experience.
The one thing that is omitted from the text is an Action
Plan (AP).

Based on this, and a co-incidental separate incident this
morning (04/11/09) It is now likely I will be returning to
China next year (2010). The AP is as simple as that it will
be a duplicate experience, but this time with a greater
sense of confidence and a heightened awareness of the
concept of the protection and safeguarding of young
people, something I learnt the first time around.
Second
Incident: First involvement in a Section 5 Ofsted
          inspection.
My second CI was something that impacted heavily on
my practice and gave me a large amount of experience
to reflect on, a Section 5 inspection of my Academy. To
reflect on this I have prepared a podcast...
Please see the Podcast file (Ofsted S5 Inspection
Podcast.m4a) in the submission file. This gives the reader
greater control over the file and gives full benefit of the
podcast format.
This CI is based on the reflective model of Johns’ (1994)
that guided me to Describe, Reflect, Identify Alternative
Strategies and Learn from my CI.
COMPARISONS OF THE TWO
MODELS IN RELATION TO MY
          CI’S...
Johns’ Model                                Gibb’s Model
    Strength              Weakness              Strength             Weakness
•Use of ‘Cues’ in      •Not cyclical        •Cyclical model of    •Perhaps too fluid
 reflection             •Fairly rigid          reflection           •Provides little cues
•Guides reflection in   •Better suited to     •Widely applicable    for professional
 a ‘stream of           workplace incidents •Simplistic            reflection
 consciousness’        •May be of little use                      •Not built with
•Strong structure to    out of the                                 practitioner
 guide reflection        professional                               reflection in mind
•Looks at situation     context
 and approaches
 alternative
 strategies
Both of these CI’s provide opportunities for learning in
my professional context as they were both first times for
me, two activities that are essential components to my
job role and will undoubtably re-occur.

The main thing gained upon reflection of both incidents
was that I could achieve them. Both experiences from
which the CI are drawn were taken up with
apprehension, but were not as traumatic as I had
envisaged and therefor built confidence.

They are defined as CI’s because a definitive action or
moment occurred that then changed the course of
things that followed as defined by myself with the result
of learning (Tripp, 1993.)
?? ? ?
  ???? ? ?
WHAT ARE THE GOVERNING
VARIABLES IN DOUBLE LOOP
        LEARNING?
From the offset, I want to look at the definition of the
term: Governing Variables and how it then fits in with the
concept of double loop learning.

I have broken the phrase ‘Governing Variables’ down to
its core meaning by looking for synonyms for each word
to expand the scope of meaning of the phrase:
           Governing                 Variables
              rule                   changing
            preside                   varying
             reign                    shifting
           command                  fluctuating
             lead                    irregular
           dominate                     fluid
Argyris and Schön (1987) first theorise the concept of
governing variables in the following model:

      Governing          Action
                                     Consequences
       Variable         Strategy


Anderson (1994) then goes onto extract and then
interpret this data by defining Governing variables as
values which the person (practitioner) is trying to keep
within some acceptable range. The practitioner may have
many variables and any action will likely affect upon a
number of these. Consequently, any situation may trigger
a trade-off amongst the governing variables.
Governing          Action
                                     Consequences
       Variable         Strategy




The action strategy in the example above is a strategy
used by the practitioner to keep their governing values
within the acceptable range.

These strategies will have outcomes that are intended,
outcomes the practitioner believes will result and
outcomes that are unintended.
EXAMPLE...
A practitioner may have the governing variables of
maintaining the mutual respect of students as well as
being responsible for discipline and classroom
management. In any given situation the practitioner will
design action strategies to keep both these governing
variables within acceptable limits. For instance, if a
confrontational instance were to arise, the practitioner
may choose to overlook a minor instance to gain trust
from a student to get to the crux of the issue. Avoiding
the minor issue (the practitioner hopes) will resolve the
main issue and maintain respect between the two
parties.
This strategy will have various consequences for both the
practitioner and the other involved. An intended
consequence might be that the other party will look to
see that the minor issue had been overlooked (giving
something to the student) and respond to the crucial
issue in hand (passing something back to the
practitioner) successfully resolving the issue. By being
selective with confrontation to reach the core issue, the
practitioner may feel that they have maintained mutual
respect. An unintended consequence might be that the
practitioner thinks the situation has allowed the student
to get away with perhaps too much and may be likely to
recur, and feels that perhaps discipline has been lost.
So how does this then feed into the concept of double
loop learning?

       Governing        Action
                                     Consequences
        Variable       Strategy




       Governing        Action
                                     Consequences
        Variable       Strategy
                              Single Loop
             Double Loop
Both single and double-loop learning have a close
resemblance to what Watzlawick, Weakland and Fisch
(1974) call First and Second Order Change. They state
that First Order Change exists when the norms of the
system remain the same and changes are made within
the existing norms.  Second Order Change describes a
situation where the norms of the system themselves are
challenged and changed.

Double-loop learning is seen as the more effective way
of making informed decisions about the way we design
and implement action (Argyris, 1974).
Argyris and Schön's approach was to then focus on
double-loop learning.  To this end, they developed a
model that describes features of theories-in-use which
either inhibit or enhance double-loop learning.  Argyris
suggests that there is a large variability in adopted
theories and Action strategies, but almost no variability in
Theories-in-use.  He suggests people may adopt a large
number and variety of theories or values which they
suggest guide their action.  However Argyris believes that
the theories which can be deduced from peoples' action
(theories-in-use) seem to fall into two categories which
he labels Model I and Model II:
The governing Values of Model I are:                          The governing values of Model II include:


• Achieve the purpose as the actor defines it                  • Valid information
• Win, do not lose                                            • Free and informed choice
• Suppress negative feelings                                  • Internal commitment
• Emphasise rationality

Primary Strategies are:                                       Strategies include:

• Control environment and task unilaterally                   • Sharing control
• Protect self and others unilaterally                        • Participation in design and implementation of action
Usually operationalised by:                                   Operationalised by:
• Unillustrated attributions and evaluations eg.  "You seem
  unmotivated"
• Advocating courses of action which discourage inquiry       • Attribution and evaluation illustrated with relatively
  eg.  "Lets not talk about the past, that's over."             directly observable data
• Treating ones' own views as obviously correct               • Surfacing conflicting views
• Making covert attributions and evaluations                  • encouraging public testing of evaluations
• Face-saving moves such as leaving potentially
  embarrassing facts unstated
Consequences include:                                         Consequences should include:


• Defensive relationships                                     • Minimally defensive relationships
• Low freedom of choice                                       • high freedom of choice
• Reduced production of valid information                     • increased likelihood of double-loop learning
• Little public testing of ideas
To conclude on both Double Loop Learning and
Governing Variables, I have thought to synthesise both of
these concepts and draw the information from my two
Critical Incidents.
First
Incident: First foreign visit with students to Beijing, China.

         Governing           Action
                                           Consequences
          Variable          Strategy
                                    Single Loop
                Double Loop




         Welfare of         INSET on          Student
         students        Student Welfare      Welfare?
                                    Single Loop
                Double Loop
Second
Incident: First involvement in a Section 5 Ofsted
          inspection.
        Governing              Action
                                                    Consequences
         Variable             Strategy
                                           Single Loop
                Double Loop




      Demonstration       Good concise planning
                         evidence and teaching to
                                                        Good
      of best practice    the evaluation schedule     teaching?
                                           Single Loop
                Double Loop
Demonstration       Good concise planning
                        evidence and teaching to
                                                      Good
     of best practice    the evaluation schedule    teaching?
                                          Single Loop
               Double Loop

Looking at my synthesised example above, you will see
that the GV that must be kept up (within an acceptable
range) is what I was being judged on. My AP was to
demonstrate my best practice in relation to the
evaluation schedule, a document outlining the criteria I
was to be working to. Good teaching was the desired
outcome.
Demonstration       Good concise planning
                        evidence and teaching to
                                                      Good
     of best practice    the evaluation schedule    teaching?
                                          Single Loop
               Double Loop

Single loop learning would say that if the outcome was
deemed as not good teaching, then I may have to adjust
my interpretation of good concise planning evidence and
teaching and also my interpretation of the evaluation
schedule. Double loop learning would mean redefining
what was meant by ‘best practice’ itself.
THANK YOU
FOR WATCHING

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Reflecting On Critical Incidents And Identifying Governing Variables In Double Loop Learning

  • 1. REFLECTING ON CRITICAL INCIDENTS AND IDENTIFYING GOVERNING VARIABLES IN DOUBLE LOOP LEARNING SID: 0816909
  • 2. Having gone through my first full year of teaching within secondary education last year, I have chosen to identify some critical incidents (CI’s) from this time so that I can reflect and make sense of it all. CI’s that, upon reflection, have been the major events. First Incident: First foreign visit with students to Beijing, China. Second Incident: First involvement in a Section 5 Ofsted inspection.
  • 3. First Incident: First foreign visit with students to Beijing, China.
  • 4. My first CI was when I went to Beijing, China with five Year 12 students. To reflect on this incident, I have chosen the genre of poetry...
  • 5. Opposed to an Easter at home to feast Away I went, away to the east China in fact, with students in tow Far from my usual status quo INSET I had to prepare for the trip Even so, I was apprehensive a bit In loco parentis was the name of the game No chance afoot for shaking the blame Great wall, Tiananmen Square and even the Olympic Site The amount we got done was quite a fright After teaching the Chinese about Western Culture Being stared at by the large class like a vulture
  • 6. Sick I felt, before I went Apprehensive to undertake such an event Responsibility was rife with lives in my hands When miles away in far away lands A lot was learnt from the trip Epic in value and gave me a grip A grip I gained in the welfare of kids Something I cherish, cherish to bits Confidence I got in the protection of students Something now I have retained in my prudence An experience I would repeat again Knowing now I could refrain from going Insane!
  • 7. This CI is based on the reflective model of Gibbs’ (1998) that guided me to set the context, describe feelings, evaluate, analyse and conclude based on the experience. The one thing that is omitted from the text is an Action Plan (AP). Based on this, and a co-incidental separate incident this morning (04/11/09) It is now likely I will be returning to China next year (2010). The AP is as simple as that it will be a duplicate experience, but this time with a greater sense of confidence and a heightened awareness of the concept of the protection and safeguarding of young people, something I learnt the first time around.
  • 8. Second Incident: First involvement in a Section 5 Ofsted inspection.
  • 9. My second CI was something that impacted heavily on my practice and gave me a large amount of experience to reflect on, a Section 5 inspection of my Academy. To reflect on this I have prepared a podcast...
  • 10. Please see the Podcast file (Ofsted S5 Inspection Podcast.m4a) in the submission file. This gives the reader greater control over the file and gives full benefit of the podcast format.
  • 11. This CI is based on the reflective model of Johns’ (1994) that guided me to Describe, Reflect, Identify Alternative Strategies and Learn from my CI.
  • 12. COMPARISONS OF THE TWO MODELS IN RELATION TO MY CI’S...
  • 13. Johns’ Model Gibb’s Model Strength Weakness Strength Weakness •Use of ‘Cues’ in •Not cyclical •Cyclical model of •Perhaps too fluid reflection •Fairly rigid reflection •Provides little cues •Guides reflection in •Better suited to •Widely applicable for professional a ‘stream of workplace incidents •Simplistic reflection consciousness’ •May be of little use •Not built with •Strong structure to out of the practitioner guide reflection professional reflection in mind •Looks at situation context and approaches alternative strategies
  • 14. Both of these CI’s provide opportunities for learning in my professional context as they were both first times for me, two activities that are essential components to my job role and will undoubtably re-occur. The main thing gained upon reflection of both incidents was that I could achieve them. Both experiences from which the CI are drawn were taken up with apprehension, but were not as traumatic as I had envisaged and therefor built confidence. They are defined as CI’s because a definitive action or moment occurred that then changed the course of things that followed as defined by myself with the result of learning (Tripp, 1993.)
  • 15. ?? ? ? ???? ? ? WHAT ARE THE GOVERNING VARIABLES IN DOUBLE LOOP LEARNING?
  • 16. From the offset, I want to look at the definition of the term: Governing Variables and how it then fits in with the concept of double loop learning. I have broken the phrase ‘Governing Variables’ down to its core meaning by looking for synonyms for each word to expand the scope of meaning of the phrase: Governing Variables rule changing preside varying reign shifting command fluctuating lead irregular dominate fluid
  • 17. Argyris and Schön (1987) first theorise the concept of governing variables in the following model: Governing Action Consequences Variable Strategy Anderson (1994) then goes onto extract and then interpret this data by defining Governing variables as values which the person (practitioner) is trying to keep within some acceptable range. The practitioner may have many variables and any action will likely affect upon a number of these. Consequently, any situation may trigger a trade-off amongst the governing variables.
  • 18. Governing Action Consequences Variable Strategy The action strategy in the example above is a strategy used by the practitioner to keep their governing values within the acceptable range. These strategies will have outcomes that are intended, outcomes the practitioner believes will result and outcomes that are unintended.
  • 20. A practitioner may have the governing variables of maintaining the mutual respect of students as well as being responsible for discipline and classroom management. In any given situation the practitioner will design action strategies to keep both these governing variables within acceptable limits. For instance, if a confrontational instance were to arise, the practitioner may choose to overlook a minor instance to gain trust from a student to get to the crux of the issue. Avoiding the minor issue (the practitioner hopes) will resolve the main issue and maintain respect between the two parties.
  • 21. This strategy will have various consequences for both the practitioner and the other involved. An intended consequence might be that the other party will look to see that the minor issue had been overlooked (giving something to the student) and respond to the crucial issue in hand (passing something back to the practitioner) successfully resolving the issue. By being selective with confrontation to reach the core issue, the practitioner may feel that they have maintained mutual respect. An unintended consequence might be that the practitioner thinks the situation has allowed the student to get away with perhaps too much and may be likely to recur, and feels that perhaps discipline has been lost.
  • 22. So how does this then feed into the concept of double loop learning? Governing Action Consequences Variable Strategy Governing Action Consequences Variable Strategy Single Loop Double Loop
  • 23. Both single and double-loop learning have a close resemblance to what Watzlawick, Weakland and Fisch (1974) call First and Second Order Change. They state that First Order Change exists when the norms of the system remain the same and changes are made within the existing norms.  Second Order Change describes a situation where the norms of the system themselves are challenged and changed. Double-loop learning is seen as the more effective way of making informed decisions about the way we design and implement action (Argyris, 1974).
  • 24. Argyris and Schön's approach was to then focus on double-loop learning.  To this end, they developed a model that describes features of theories-in-use which either inhibit or enhance double-loop learning.  Argyris suggests that there is a large variability in adopted theories and Action strategies, but almost no variability in Theories-in-use.  He suggests people may adopt a large number and variety of theories or values which they suggest guide their action.  However Argyris believes that the theories which can be deduced from peoples' action (theories-in-use) seem to fall into two categories which he labels Model I and Model II:
  • 25. The governing Values of Model I are: The governing values of Model II include: • Achieve the purpose as the actor defines it • Valid information • Win, do not lose • Free and informed choice • Suppress negative feelings • Internal commitment • Emphasise rationality Primary Strategies are: Strategies include: • Control environment and task unilaterally • Sharing control • Protect self and others unilaterally • Participation in design and implementation of action Usually operationalised by: Operationalised by: • Unillustrated attributions and evaluations eg.  "You seem unmotivated" • Advocating courses of action which discourage inquiry • Attribution and evaluation illustrated with relatively eg.  "Lets not talk about the past, that's over." directly observable data • Treating ones' own views as obviously correct • Surfacing conflicting views • Making covert attributions and evaluations • encouraging public testing of evaluations • Face-saving moves such as leaving potentially embarrassing facts unstated Consequences include: Consequences should include: • Defensive relationships • Minimally defensive relationships • Low freedom of choice • high freedom of choice • Reduced production of valid information • increased likelihood of double-loop learning • Little public testing of ideas
  • 26. To conclude on both Double Loop Learning and Governing Variables, I have thought to synthesise both of these concepts and draw the information from my two Critical Incidents.
  • 27. First Incident: First foreign visit with students to Beijing, China. Governing Action Consequences Variable Strategy Single Loop Double Loop Welfare of INSET on Student students Student Welfare Welfare? Single Loop Double Loop
  • 28. Second Incident: First involvement in a Section 5 Ofsted inspection. Governing Action Consequences Variable Strategy Single Loop Double Loop Demonstration Good concise planning evidence and teaching to Good of best practice the evaluation schedule teaching? Single Loop Double Loop
  • 29. Demonstration Good concise planning evidence and teaching to Good of best practice the evaluation schedule teaching? Single Loop Double Loop Looking at my synthesised example above, you will see that the GV that must be kept up (within an acceptable range) is what I was being judged on. My AP was to demonstrate my best practice in relation to the evaluation schedule, a document outlining the criteria I was to be working to. Good teaching was the desired outcome.
  • 30. Demonstration Good concise planning evidence and teaching to Good of best practice the evaluation schedule teaching? Single Loop Double Loop Single loop learning would say that if the outcome was deemed as not good teaching, then I may have to adjust my interpretation of good concise planning evidence and teaching and also my interpretation of the evaluation schedule. Double loop learning would mean redefining what was meant by ‘best practice’ itself.