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This document summarizes a presentation on diversity practitioner roles and competencies. It discusses research on a diversity practitioner study and diversity leadership. It describes the roles of external and internal diversity practitioners, including their intentions to open doors through representation, open minds through understanding differences, and open systems through managing diversity. The presentation notes lessons learned, such as diversity work being a journey, not a destination, and requiring deep changes. It involves both art and science applied contextually rather than a formula, to meet situation needs.













