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RECRUITMENT ACCELERATION
Recruitment Marketing for Volume Hiring
By: Max Armbruster, CEO, Talkpush
Contact me here:
Twitter.com/talkpush
hello@talkpush.com
https://hk.linkedin.com/in/maxarmbruster
WHO WE ARE
Talkpush is a software company
specialized in recruitment
automation.
WHO USES TALKPUSHWHAT WE DO
Talkpush accelerates the
sourcing and screening
of talent for high volume
employers.
As of March 2016, a new
candidate is being
interviewed over the
phone by Talkpush
every 3 minutes.
INVESTORS & PARTNERS
Monster
63 million
CareerBuilder
22 million
Facebook
22 million
Indeed
8 million
LinkedIn
8 million
Unique monthly visitors
2008
Source: Unique Monthly visitors, comScore
Facebook
214 million
LinkedIn
101 million
Indeed
39 million
Monster
22 million
CareerBuilder
10 million
RECRUITERS HAVE ACCESS TO RAPIDLY GROWING ONLINE DATABASES
Unique monthly visitors
2015
BUT CANDIDATES ALSO HAVE MORE CHOICE THAN EVER BEFORE
WHERE DO PEOPLE SOURCE THEIR HIRES?
Source: Top Sources of Hire 2015, Silkroad (US Market)
JOB
BOARDS
SOCIAL
MEDIA
EMPLOYEE
REFERRAL
CAREER FAIRS &
OFFSITE EVENTS
RECRUITMENT
AGENCIES
JOB
BOARDS
A RACE TO CALL BACK THE BETTER CANDIDATES
JOB
BOARDS
SOME COMPANIES EVEN SKIP INTERVIEWS ALTOGETHER
SOCIAL
MEDIA
MANAGING VOLUMES AT A DIFFERENT SCALE
Do
• Use for your high volume
hiring (e.g. graduate hiring
program or lower-skill hires)
• Customize the application
process to be mobile-friendly
• If possible: capture & qualify
candidates without a resume
• Target ads for the specific
demographics, including your
competitors’ employees
Don’t
• Count your success in “likes”
• Post Facebook memes all
week – produce original
content and re-use regularly
• Demand that candidates visit
your career site and fill a long
form
FACEBOOK DOS AND DONTS
Marketed Sourced
Phone
screened
Shortlisted Hired
180,000 people saw the ads we published on Facebook
5500+candidates signed up via dedicated job ad landing pages
1,625 completed automated phone interviews
583 shortlisted by the recruitment team after listening to their recording
60+ confirmed hires
STANDARD RECRUITMENT FUNNEL FOR A FACEBOOK CAMPAIGN
Sample data from a Facebook campaign:
• Data from a campaign ran in December 2015
from a leading BPO company in the Philippines
ran in the provinces
• Final marketing cost per hire (CPH) was
estimated at USD 75 per hire.
SAMPLEDATAFROMA
FACEBOOKCAMPAIGN
Pre-screening is essential to ensure a
good hit rate.
63%
% TIME RECRUITERS SPEND
ON THE PHONE
Recruiters spend most of their time
phone screening candidates.
7.7
# OF CANDIDATES INTERVIEWED
PER HIRE
5.4
Source: G2VCareers, Jobvite
4.5
Limited
pre-screening
Average
pre-screening
Standard
pre-screening
SCREENING THESE LARGE VOLUMES IS ESSENTIAL BUT EXPENSIVE
CASE STUDY: HOW SAP WIDENED THE RECRUITMENT FUNNEL
See how SAP revamped its graduate hiring
program by reaching out to a much wider
audience, and by automating the initial
selection process.
Read on “Can an algorithm replace a
recruiter?”
 Result:
• 1.2 million website visitors
• 50,000+ applicants
• 500 hires
EMPLOYEE
REFERRAL
EMPLOYEE
REFERRAL
EMPLOYEE
REFERRAL
EMPLOYEE
REFERRAL
ReppifyRolePoint
Zao Ripplehire
CAREER FAIRS &
OFFSITE EVENTS
YOUNG JOB SEEKERS ARE CONFUSED AND ILL INFORMED
CAREER FAIRS &
OFFSITE EVENTS
CASE STUDY: A CAREER SITE FOR GRADUATE HIRING THAT KEEPS IT SIMPLE
RECRUITMENT
AGENCIES
EXTERNAL RECRUITERS ALWAYS SEEM TO BE OFFLOADING THEIR MECHANDISE
 You need to set the rules of engagement (KPIs, processes) so they
work as an extension of your team rather than a traditional vendor.
Source: Smashfly
TRENDS: TRACKING AND REMARKETING
74% OF ONLINE APPLICANTS DROP OFF
DURING THE APPLICATION PROCESS
Who are they? Where can you find them? What attracts them?
PASSIVE JOB SEEKERS
(80% of the talent pool)
• Already gainfully employed,
not searching
• More focused on long-term
career
• More loyal and stable
• More selective about the
next role
• Targeted advertising
• Social media networks
(Linkedin, Facebook)
• Headhunting
• More responsibilities
• Building their resume
• Working with a
competitor
• Understanding the
industry better
• A different story
• Perks and benefits
ACTIVE JOB SEEKERS
(20% of the talent pool)
• Actively looking
• Sending their applications to
many potential employers
(may lack focus)
• Job boards
• Job feeds
• Job fairs
• Search engines
• Fastest application
process
• Highest salary
Jobboards&
classifiedsHOW TO TALK TO PASSIVE CANDIDATES
SOCIAL
MEDIA
HOW TO TALK TO PASSIVE CANDIDATES
HOW TO TALK TO PASSIVE CANDIDATES
Build a pipeline of interested leads separate from applicants.
Pro-actively engage with visitors and followers
Strengthen and segment your communications
Greenhouse or Buffer allow you to schedule
your posts over time in a central portal
1
2
3
HOW TO TALK TO PASSIVE CANDIDATES
Post to 50+ Job Boards with one submission
Source: CB insights
TRENDS: MORE DISRUPTION IS ON THE WAY
10 Early-Stage HR Tech Startups To Watch
Company Last Funding
(Month/Year)
Total
Disclosed
Funding ($M)
Business
Phenom People 2/1/2016 $ 11.0 Applies CRM tech to hiring for retargeting
JobToday 1/28/2016 $ 10.0 talent to jobs on-demand for restaurants, etc.
Criteria Corp 10/19/2015 $ 9.1 pre-employment testing service
Textio 12/16/2015 $ 9.0 AI-powered intelligent text platform that predicts how well text will
perform
AppCast 11/12/2015 $ 7.5 Mobile programmatic job advertising
Lytmus 10/1/2015 $ 7.2 talent sourcing
Pymetrics 12/2/2015 $ 6.6 Job matching powered by neuroscience
Jopwell 1/20/2016 $ 3.4 diversity and hiring recruiting platform
Jobbatical 3/2/2016 $ 2.9 connects top talent to employers across the globe for short term gigs
Bonusly 11/20/2015 $ 2.0 Bloomberg Beta and FirstMark Capital
Source: CB insights
TRENDS: 10 EARLY-STAGE HR TECH STARTUPS SET TO DISRUPT
1. Grow your talent pool (aka. “talent
network”)
2. Automate to handle larger volumes
3. Adapt your recruitment funnel and
message to each channel
4. Activate employee referral
programs with tools connecting to
social media
FINAL WORDS: 4 KEY TAKE-AWAYS
5. Measure your sourcing efforts in hires, not in “likes”
WE’LL BE ANSWERING QUESTIONS NOW
Q A&
THANKS FOR LISTENING
Q & A SESSION

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Recruitment marketing for volume hiring (web)

  • 1. RECRUITMENT ACCELERATION Recruitment Marketing for Volume Hiring By: Max Armbruster, CEO, Talkpush Contact me here: Twitter.com/talkpush hello@talkpush.com https://hk.linkedin.com/in/maxarmbruster
  • 2. WHO WE ARE Talkpush is a software company specialized in recruitment automation. WHO USES TALKPUSHWHAT WE DO Talkpush accelerates the sourcing and screening of talent for high volume employers. As of March 2016, a new candidate is being interviewed over the phone by Talkpush every 3 minutes. INVESTORS & PARTNERS
  • 3. Monster 63 million CareerBuilder 22 million Facebook 22 million Indeed 8 million LinkedIn 8 million Unique monthly visitors 2008 Source: Unique Monthly visitors, comScore Facebook 214 million LinkedIn 101 million Indeed 39 million Monster 22 million CareerBuilder 10 million RECRUITERS HAVE ACCESS TO RAPIDLY GROWING ONLINE DATABASES Unique monthly visitors 2015
  • 4. BUT CANDIDATES ALSO HAVE MORE CHOICE THAN EVER BEFORE
  • 5. WHERE DO PEOPLE SOURCE THEIR HIRES? Source: Top Sources of Hire 2015, Silkroad (US Market)
  • 7. JOB BOARDS A RACE TO CALL BACK THE BETTER CANDIDATES
  • 8. JOB BOARDS SOME COMPANIES EVEN SKIP INTERVIEWS ALTOGETHER
  • 10. Do • Use for your high volume hiring (e.g. graduate hiring program or lower-skill hires) • Customize the application process to be mobile-friendly • If possible: capture & qualify candidates without a resume • Target ads for the specific demographics, including your competitors’ employees Don’t • Count your success in “likes” • Post Facebook memes all week – produce original content and re-use regularly • Demand that candidates visit your career site and fill a long form FACEBOOK DOS AND DONTS
  • 11. Marketed Sourced Phone screened Shortlisted Hired 180,000 people saw the ads we published on Facebook 5500+candidates signed up via dedicated job ad landing pages 1,625 completed automated phone interviews 583 shortlisted by the recruitment team after listening to their recording 60+ confirmed hires STANDARD RECRUITMENT FUNNEL FOR A FACEBOOK CAMPAIGN Sample data from a Facebook campaign: • Data from a campaign ran in December 2015 from a leading BPO company in the Philippines ran in the provinces • Final marketing cost per hire (CPH) was estimated at USD 75 per hire. SAMPLEDATAFROMA FACEBOOKCAMPAIGN
  • 12. Pre-screening is essential to ensure a good hit rate. 63% % TIME RECRUITERS SPEND ON THE PHONE Recruiters spend most of their time phone screening candidates. 7.7 # OF CANDIDATES INTERVIEWED PER HIRE 5.4 Source: G2VCareers, Jobvite 4.5 Limited pre-screening Average pre-screening Standard pre-screening SCREENING THESE LARGE VOLUMES IS ESSENTIAL BUT EXPENSIVE
  • 13. CASE STUDY: HOW SAP WIDENED THE RECRUITMENT FUNNEL See how SAP revamped its graduate hiring program by reaching out to a much wider audience, and by automating the initial selection process. Read on “Can an algorithm replace a recruiter?”  Result: • 1.2 million website visitors • 50,000+ applicants • 500 hires
  • 18. CAREER FAIRS & OFFSITE EVENTS YOUNG JOB SEEKERS ARE CONFUSED AND ILL INFORMED
  • 19. CAREER FAIRS & OFFSITE EVENTS CASE STUDY: A CAREER SITE FOR GRADUATE HIRING THAT KEEPS IT SIMPLE
  • 20. RECRUITMENT AGENCIES EXTERNAL RECRUITERS ALWAYS SEEM TO BE OFFLOADING THEIR MECHANDISE  You need to set the rules of engagement (KPIs, processes) so they work as an extension of your team rather than a traditional vendor.
  • 21. Source: Smashfly TRENDS: TRACKING AND REMARKETING 74% OF ONLINE APPLICANTS DROP OFF DURING THE APPLICATION PROCESS
  • 22. Who are they? Where can you find them? What attracts them? PASSIVE JOB SEEKERS (80% of the talent pool) • Already gainfully employed, not searching • More focused on long-term career • More loyal and stable • More selective about the next role • Targeted advertising • Social media networks (Linkedin, Facebook) • Headhunting • More responsibilities • Building their resume • Working with a competitor • Understanding the industry better • A different story • Perks and benefits ACTIVE JOB SEEKERS (20% of the talent pool) • Actively looking • Sending their applications to many potential employers (may lack focus) • Job boards • Job feeds • Job fairs • Search engines • Fastest application process • Highest salary Jobboards& classifiedsHOW TO TALK TO PASSIVE CANDIDATES SOCIAL MEDIA
  • 23. HOW TO TALK TO PASSIVE CANDIDATES
  • 24. HOW TO TALK TO PASSIVE CANDIDATES
  • 25. Build a pipeline of interested leads separate from applicants. Pro-actively engage with visitors and followers Strengthen and segment your communications Greenhouse or Buffer allow you to schedule your posts over time in a central portal 1 2 3 HOW TO TALK TO PASSIVE CANDIDATES Post to 50+ Job Boards with one submission
  • 26. Source: CB insights TRENDS: MORE DISRUPTION IS ON THE WAY
  • 27. 10 Early-Stage HR Tech Startups To Watch Company Last Funding (Month/Year) Total Disclosed Funding ($M) Business Phenom People 2/1/2016 $ 11.0 Applies CRM tech to hiring for retargeting JobToday 1/28/2016 $ 10.0 talent to jobs on-demand for restaurants, etc. Criteria Corp 10/19/2015 $ 9.1 pre-employment testing service Textio 12/16/2015 $ 9.0 AI-powered intelligent text platform that predicts how well text will perform AppCast 11/12/2015 $ 7.5 Mobile programmatic job advertising Lytmus 10/1/2015 $ 7.2 talent sourcing Pymetrics 12/2/2015 $ 6.6 Job matching powered by neuroscience Jopwell 1/20/2016 $ 3.4 diversity and hiring recruiting platform Jobbatical 3/2/2016 $ 2.9 connects top talent to employers across the globe for short term gigs Bonusly 11/20/2015 $ 2.0 Bloomberg Beta and FirstMark Capital Source: CB insights TRENDS: 10 EARLY-STAGE HR TECH STARTUPS SET TO DISRUPT
  • 28. 1. Grow your talent pool (aka. “talent network”) 2. Automate to handle larger volumes 3. Adapt your recruitment funnel and message to each channel 4. Activate employee referral programs with tools connecting to social media FINAL WORDS: 4 KEY TAKE-AWAYS 5. Measure your sourcing efforts in hires, not in “likes”
  • 29. WE’LL BE ANSWERING QUESTIONS NOW Q A& THANKS FOR LISTENING Q & A SESSION