The document outlines the recruitment and selection process at Apple Inc. It discusses the 6 step process: 1) commence recruitment and develop documentation, 2) announce positions, 3) advertising, 4) review applications, 5) multiple interviews including group, phone, in-person, and one-on-one interviews, and 6) reference checks. Apple seeks candidates with vision, innovation, passion for the company's products, a drive for excellence, and a focus on contributing and engaging with customers.

1. RECRUITMENT
AND
SELECTION

2. OUTLINE
1. Introduction
2. Recruitment
Factors affecting recruitment
Recruitment organization
Sources of recruitment
Methods and technique of recruitment
3. Selection
Importance of selection
Selection procedure
4. Example

3. INTRODUCTION
Nowadays human resource management is considered as the most valuable
assets in any organization. Human resource management is concerned with
the proper utilization and development of human capital ensuring
maximization of returns on this investment. In highly complex and
competitive environment, it is very difficult to find the right person as
evaluating the abilities of a human being is an extremely difficult task.. The
personnel department has to achieve the twin aim of productivity and
satisfaction and this requires finding and placing the right person on the right
job at the right time in the right place.

4. RECRUITMENT
According to Yoder, it is a process to
discover the sources of manpower to meet
the requirement of the staffing schedule
and to employee effective measures for
attracting that manpower in adequate
number to facilitate effective selection of
an efficient working force.

5. FACTORS AFFECTING RECRUITMENT
• Size of organization:
The size or scale of operations of an organisation determines the extent of recruitment. And the need for big
organizations for personnel would always be higher than the small organization.
• Status of level of employment:
The employment conditions prevalent in a country or community have direct influence in the recruitment.
• Working Conditions and Salary Packages Offered:
This is one of the most important factors that affects the recruitment process. Ina competitive environment,
attractive working as well as salary packages are essential to entice the suitable candidate to apply for the job.
• Growth Rate of the Organization:
This factor affects those organization who are planning for expansion and diversification because they will
have continuous requirement for the additional personnel.

6. RECRUITMENT ORGANIZATION
There are two types of enterprises i.e. small and large. The small enterprises
generally follow informal recruitment procedures because they do not require
large number of persons to be recruited more often. Whereas large
organisation requires specialized personnel manager who can carry out whole
recruitment process in a professional manner. The whole recruitment and
selection exercise are planned and a whole new department for it is
established.

7. Recruitment is basically of two types: -
• Centralized Recruitment
It refers to the system where recruitment process is handled at one central point and
most commonly by the human resource department. They have sole responsibility to
meet the requirements of the personnel for the total organisation and to ensure the
maximum efficiency and success rate in hiring at minimum possible salaries.
• Decentralized Recruitment
It refers to the system where recruitment process is handled at unit level or zonal
level. In this each department of the organisation plans for its own recruitment
process according to their objective and requirements.

8. SOURCES OF RECRUITMENT
For the well-organized
recruitment process organization
should always focus on the
appropriate sources that can be
tapped considering the type of
employee required for the job.
The sources of recruitment are
broadly classified into two
categories i.e. internal sources
and external sources.

9. Internal sources include employees who are already working or are
familiar to the organization for a job opening. The present employees working
for the organization may also facilitate recruitment of new employees through
their recommendation. The various types of internal sources are:-
• Promotions
• Transfers
• Former Employees
• Recommendation of Present Employees
• Previous Applicants

10. External sources are very common thing or practice which every
organization has to go for when they cannot find the specific person for the
position through existing personnel and for lower entry job.
• Advertising
• Employment Agencies
• Educational Institutes
• Casual Applicants
• Gate Recruitment
• Labour Contractors
• Labour Unions
• Raiding or Poaching

11. METHOD AND TECHNIQUE OF
RECRUITMENT
• Direct Method
In this method, the representatives of the organizations are sent to the potential candidates the educational and
training institutes. They basically establish contacts with the candidates seeking job.
• Indirect Method
This method includes advertisements in newspaper, journals, magazines or in media. Generally, this method is
used when organizations are not able to find a suitable person for the job. Usually this method is used for
hiring potential candidates for senior positions.
• Third party
This include various employment agencies both private and public such as placement offices of schools,
colleges and professional associations, management recruitment services and specific recruitment firms
providing recruitment services.

12. SELECTION
According to Yoder, selection is the
process in which candidates are
divided in two classes, those are to
be offered employment and those
who are not.

13. SELECTION PROCEDURE
• According to Yoder, the hiring process is one or many ‘go, no-go,’ gauges.
Candidates are screened by the application of these tools. Qualified applicants
go on to the next hurdle while the unqualified are eliminated.
• There are certain steps which are followed by any organization in the selection
procedure and these steps are: -

14. Receipt
Application
Preliminary
Interview
Application
Blanks
Check of
References
Tests
Interviews
Approved by
the Supervisor
Physical
Examination
Induction or
Orientation

15. EXAMPLE:-
• Apple is to famous to introduce, as everyone very well know that Apple Inc. is
an American Multinational Technology Company and its headquarter is in
California. Basically, it designs, develops and sells consumer electronics,
computer software and online services. Some of its products are iPhone
smartphones, iPod, iPad (tablet), Apple smart watch, etc. Apple Inc. was founded
by two college dropouts name Steve Jobs and Steve Woznick on April 1, 1976.
• In next slides we will be discussing the recruitment and selection procedure of
Apple Inc. The Apple recruitment process is made of six different stages.

16. Step 1
(Commence Recruitment)
In the very first step, the director of Human resource department of the Apple
Inc. completes the following documents before there is an announcement for
job vacancies are made. These documents are:
• Recruitment request form
• Job description
• Job classification and suggested salary range
• Interview questions
• Test/ skills evaluation tools
• Criteria for evaluation of candidates.

17. Step 2
(Announcement of Positions)
• In second step, HR department announces the
open position and draft the advertisements.
• The job descriptions are circulated to various
agencies, universities and organisation.
• The hiring unit has to bear the cost of all other
advertising expenses.

18. Step 3
(Advertising)
Advertising is a prominent source to build a
pool of candidates and in this stage HR
department decides which media (print,
online or other) they should use for
advertising and how advertisement should
be designed to target the suitable
applicants.

19. Step 4
(The Review Process)
In this stage, HR department reviews the complete application or resumes of
the candidates and applicants are accepted and rejected on the basis of their
qualification and experience in the field of engineering and management. The
basic criteria for selection is decided before the actual screening. Once the
screening is complete, the hiring unit interviews the selected applicants.

20. Step 5
(Interviews)
In this stage, each applicant needs to go through 3-4 rounds of interviews. If
the interview panel member is satisfied with the resume’s applicants, details
for the first interview will be notified to the candidates within 2-4 weeks.
• In first interview, there will be a group interview i.e. applicants will be set
in a group setting with 15 other candidates. During this interview, apple
employees ask each other a series of social questions and they are also
asked for several role plays in which they have to act as both apple
employee and customer. If candidates pass the first interview, then a
background check on the candidates is done.

21. • The second interview will be notified within a week and a phone call will
received by each applicant who had passed the first one. Basically, it is a
phone call interview that last for 15 minutes and they will be asked about
their opinion on Apple Inc. Then they will be aske to come in person for
face to face interview with the store manager.
• For the third interview every response of the candidates is evaluated. They
might evaluate their clothing style in this interview. The questions asked in
this round are mostly similar to the last 2 rounds about how they get past
experience and how to handle the certain situation. This interview is done
by the general manager face to face.

22. • For the last and final interview, the candidates will have one on one
interview with the head manager or high-level manager. This interview last
for 20 minutes. Initially they will ask standard question but eventually they
might ask more personalized questions about their past. The result of this
round is declared within in a week, either using emails or phone calls.

23. Step 6
(Reference Check)
This is the last stage, where before making an offer to the selected candidates
a reference check in done by the Hiring Manager. The manager would
personally contact to all the references to complete the candidate reference
check and these included:-
• Academic references
• Prior work references
• Financial references
• Law enforcement records
• Personal references

24. APPLE SELECTION ATTRIBUTES
There are seven selection attributes which are considered by Apple Inc. while
the selection process and these are:-
• Vision minded
• Innovation minded
• Future- minded
• Passion- minded
• Contribution- minded
• Engagement- minded
• Excellence- minded

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