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Copyright © 2016 Forte Global. All Rights Reserved. 
RECRUITING & RETAINING TALENTS
SANDY AUNG
Agenda
1. Introduction
2. Recruitment Process
CV မ်ားမွ တစ္ဆင့္ အလုပ္ေလွ်ာက္သူမ်ားကို ပိုမို နားလည္ျခင္းႏွင့္
ေရြးခ်ယ္ျခင္း
3. Retention & Challenges
ဝန္ထမ္းေကာင္းမ်ားကို ေျမေတာင္ ေျမွာက္ျပီး အေျပာင္းအလဲမ်ားျခင္းကို
ေလ်ာ့ခ်ရန္ နည္းလမ္းေကာင္းမ်ား အသံုးျပဳျခင္း
1,300  +    
professionals have
learnt with us!
♂
♂
♂
♂ ♂
♂
♂
♂♂
♂ ♂
♂
♂ ♂
♂
♂
The trusted centre for
organisation learning &
development.
About Us
At a glance
•95 percent literacy rate -> only 10 percent
of the population is educated at the
tertiary level
•High training costs and high overheads
resulting from low staff productivity,
hiring then becomes relatively expensive
Source: http://www.mmbiztoday.com/
At a glance
•Hiring a waiter for any sort of restaurant
sets you back by about $100 each month
•Employers need to pay 20-30 percent
above the market rate in order to retain
staff
•Would leave on a weekly basis for another
job that pays $5 more per month
Source: http://www.mmbiztoday.com/
Recruitment Process
BUSINESS OBJECTIVES
RECRUITMENT
HR PLANNING
JOB DESCRIPTION JOB SPECIFICATION
JOB ANALYSIS
A recruitment process should be:
• Efficient: cost & time effective in method and sources
• Effective: producing enough suitable candidates
• Fair: avoid discriminating against potential candidates based
on personal biases
Efficient
FairEffective
Methods of recruitment
Internal
Employee
Referrals
Print/Internet
Advertisement
Agencies
Career Fair /
Exhibition
Internship /
University
The process of recruitment
Initial screening
Completed
application
Medical/physical
examination if required
(conditional job offer
Comprehensive
interview
Employment test
Permanent job
offer
Background
Examination if required
Conditional job
offer
Reject
Applicant
Interview questions
Job
Description
& Tasks
Qualification
, Skills &
Ability
Characteristic
&
Behaviour
• Tell me bout yourself?
• Current/previous job?
• Strengths / weakness?
• Goal /plan in 3 years time?
• Scenario-based questions
• Questions?
Selection tactics & tools
Job
Description
& Tasks
Qualification
, Skills &
Ability
Characteristic
&
Behaviour
1. Short presentation or demo
2. Cognitive/behaviour test
3. English language test
4. Computer skills test
5. Medical/physical test
Selection tactics & tools
Application
forms & CV
Biographical
data
Reference
Check
1. General information: address,
phone, education, work
background, etc.
2. Historical events
3. Previous employers, teachers
or friends
“The actual company values, as apposed to
the nice-sounding values, are shown by
who gets promoted, rewarded or let go.”
Reed Hastings
“It’s better to have a hole in in your team
than to have an asshole in your team.”
Sir Richard Branson
Employee Retention
• Once you’ve found the right employee, you want to
ensure that they remain productive, satisfied and
committed to the program’s long-term goals.
Employee Retention
Vision &
Culture
Career
Development
Engagement
What’s your vision?
The  Golden  Circle  
Simon  Sinek  (2009),  Author  &  Speaker
Why?
How?
What?
Inside  -­‐  out
“Remarkable”
Outside  -­‐  in
“ConvenKonal”
Building a positive culture
RelationshipsBehaviours
Values Engagement
Induction programme
Open communication
Behavioural Mapping Tool
"
RED
#
GREEN
$BLUE YELLOW%
Driver
Expressive
AnalyKcal
Amiable
Source:1980s by three researchers
and authors working with the Center
for Creative Leadership
Learning & development
Cooperation & Competition
Celebrating birthdays & well-being
Performance evaluation
Learning & Development
Building a career path
Performance Management Cycle
Performance
Behaviour
Career
Growth
Skills
Development
Coaching
& feedback
Performance
evaluation
Talent
growth
Planning
Employee Retention Matrix
• Front-­‐line  leadership  -­‐  good  
• Culture  -­‐  good  
• Incen6ve  /  wage  -­‐  good  
• External  opportunity  -­‐  N/A
• Hiring  strategy  -­‐  good  
• Internal  opportuni6es  -­‐  good  
• Recogni6on  /  respect  -­‐  good  
• Training  -­‐  good
• Front-­‐line  leadership  -­‐  good  
• Culture  -­‐  good  
• Incen6ve  /  wage  -­‐  poor  
• External  opportunity  -­‐  good
• Hiring  strategy  -­‐  good  
• Internal  opportuni6es  -­‐  poor  
• Recogni6on  /  respect  -­‐  good  
• Training  -­‐  good
• Front-­‐line  leadership  -­‐  poor  
• Culture  -­‐  poor  
• Incen6ve  /  wage  -­‐  good  
• External  opportunity  -­‐  poor
• Hiring  strategy  -­‐  poor  
• Internal  opportuni6es  -­‐  good  
• Recogni6on  /  respect  -­‐  poor  
• Training  -­‐  poor
• Front-­‐line  leadership  -­‐  poor  
• Culture  -­‐  poor  
• Incen6ve  /  wage  -­‐  poor  
• External  opportunity  -­‐  good
• Hiring  strategy  -­‐  poor  
• Internal  opportuni6es  -­‐  poor  
• Recogni6on  /  respect  -­‐  poor  
• Training  -­‐  poor
Low High
Low
High
TURNOVER
MORALE
“The quality of the people you
employ and retain is the heart of
your organisational success.”

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Recruitment and Retention of Talents

  • 1. Copyright © 2016 Forte Global. All Rights Reserved.  RECRUITING & RETAINING TALENTS SANDY AUNG
  • 2. Agenda 1. Introduction 2. Recruitment Process CV မ်ားမွ တစ္ဆင့္ အလုပ္ေလွ်ာက္သူမ်ားကို ပိုမို နားလည္ျခင္းႏွင့္ ေရြးခ်ယ္ျခင္း 3. Retention & Challenges ဝန္ထမ္းေကာင္းမ်ားကို ေျမေတာင္ ေျမွာက္ျပီး အေျပာင္းအလဲမ်ားျခင္းကို ေလ်ာ့ခ်ရန္ နည္းလမ္းေကာင္းမ်ား အသံုးျပဳျခင္း
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  • 4. At a glance •95 percent literacy rate -> only 10 percent of the population is educated at the tertiary level •High training costs and high overheads resulting from low staff productivity, hiring then becomes relatively expensive Source: http://www.mmbiztoday.com/
  • 5. At a glance •Hiring a waiter for any sort of restaurant sets you back by about $100 each month •Employers need to pay 20-30 percent above the market rate in order to retain staff •Would leave on a weekly basis for another job that pays $5 more per month Source: http://www.mmbiztoday.com/
  • 6. Recruitment Process BUSINESS OBJECTIVES RECRUITMENT HR PLANNING JOB DESCRIPTION JOB SPECIFICATION JOB ANALYSIS
  • 7. A recruitment process should be: • Efficient: cost & time effective in method and sources • Effective: producing enough suitable candidates • Fair: avoid discriminating against potential candidates based on personal biases Efficient FairEffective
  • 9. The process of recruitment Initial screening Completed application Medical/physical examination if required (conditional job offer Comprehensive interview Employment test Permanent job offer Background Examination if required Conditional job offer Reject Applicant
  • 10. Interview questions Job Description & Tasks Qualification , Skills & Ability Characteristic & Behaviour • Tell me bout yourself? • Current/previous job? • Strengths / weakness? • Goal /plan in 3 years time? • Scenario-based questions • Questions?
  • 11. Selection tactics & tools Job Description & Tasks Qualification , Skills & Ability Characteristic & Behaviour 1. Short presentation or demo 2. Cognitive/behaviour test 3. English language test 4. Computer skills test 5. Medical/physical test
  • 12. Selection tactics & tools Application forms & CV Biographical data Reference Check 1. General information: address, phone, education, work background, etc. 2. Historical events 3. Previous employers, teachers or friends
  • 13. “The actual company values, as apposed to the nice-sounding values, are shown by who gets promoted, rewarded or let go.” Reed Hastings “It’s better to have a hole in in your team than to have an asshole in your team.” Sir Richard Branson
  • 14. Employee Retention • Once you’ve found the right employee, you want to ensure that they remain productive, satisfied and committed to the program’s long-term goals.
  • 16. What’s your vision? The  Golden  Circle   Simon  Sinek  (2009),  Author  &  Speaker Why? How? What? Inside  -­‐  out “Remarkable” Outside  -­‐  in “ConvenKonal”
  • 17. Building a positive culture RelationshipsBehaviours Values Engagement
  • 20. Behavioural Mapping Tool " RED # GREEN $BLUE YELLOW% Driver Expressive AnalyKcal Amiable
  • 21. Source:1980s by three researchers and authors working with the Center for Creative Leadership Learning & development
  • 28. Employee Retention Matrix • Front-­‐line  leadership  -­‐  good   • Culture  -­‐  good   • Incen6ve  /  wage  -­‐  good   • External  opportunity  -­‐  N/A • Hiring  strategy  -­‐  good   • Internal  opportuni6es  -­‐  good   • Recogni6on  /  respect  -­‐  good   • Training  -­‐  good • Front-­‐line  leadership  -­‐  good   • Culture  -­‐  good   • Incen6ve  /  wage  -­‐  poor   • External  opportunity  -­‐  good • Hiring  strategy  -­‐  good   • Internal  opportuni6es  -­‐  poor   • Recogni6on  /  respect  -­‐  good   • Training  -­‐  good • Front-­‐line  leadership  -­‐  poor   • Culture  -­‐  poor   • Incen6ve  /  wage  -­‐  good   • External  opportunity  -­‐  poor • Hiring  strategy  -­‐  poor   • Internal  opportuni6es  -­‐  good   • Recogni6on  /  respect  -­‐  poor   • Training  -­‐  poor • Front-­‐line  leadership  -­‐  poor   • Culture  -­‐  poor   • Incen6ve  /  wage  -­‐  poor   • External  opportunity  -­‐  good • Hiring  strategy  -­‐  poor   • Internal  opportuni6es  -­‐  poor   • Recogni6on  /  respect  -­‐  poor   • Training  -­‐  poor Low High Low High TURNOVER MORALE
  • 29. “The quality of the people you employ and retain is the heart of your organisational success.”