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· Recommend strategies to lead organizational change
· Justify plans for implementing and managing organizational
change in organizational/workplace settings
· Create plans for communicating proposed changes to
stakeholders
· Recommend risk mitigation plans when managing
organizational changes
Create a narrated PowerPoint presentation of 5 or 6 slides with
video that presents a comprehensive plan to implement the
change you propose.
Your presentation should be 5–6 minutes in length and should
include a video with you as presenter.
Your Change Implementation and Management Plan should
include the following:
1. An executive summary of the issues that are currently
affecting your organization/workplace (This can include the
work you completed in your Workplace Environment
Assessment previously submitted, if relevant.)
2. A description of the change being proposed
3. Justifications for the change, including why addressing it will
have a positive impact on your organization/workplace
4. Details about the type and scope of the proposed change
5. Identification of the stakeholders impacted by the change
6. Identification of a change management team (by title/role)
7. A plan for communicating the change you propose
8. A description of risk mitigation plans you would recommend
to address the risks anticipated by the change you propose
Required Resources
Marshall, E., & Broome, M. (2017). Transformational
leadership in nursing: From expert clinician to influential leader
(2nd ed.). New York, NY: Springer.
· Chapter 8, “Practice Model Design, Implementation, and
Evaluation” (pp. 195–246)
Cullen, L., & Adams, S. L. (2012). Planning for implementation
of evidence-based practice. Journal of Nursing Administration,
42(4), 222–230. Retrieved from
https://medcom.uiowa.edu/annsblog/wp-
content/uploads/2012/10/JONA-FINAL-Cullen-2012.pdf
Kotter, J. (2007, January). Leading change: Why transformation
efforts fail. Best of HBR. Harvard Business Review, 1–10.
Retrieved from
https://wdhb.org.nz/contented/clientfiles/whanganui-district-
health-board/files/rttc_leading-change-by-j-kotter-harvard-
business-review.pdf (Original work published 1995)
Tistad, M., Palmcrantz, S., Wallin, L., Ehrenberg, A., Olsson,
C. B., Tomson, G., …Eldh, A. C. (2016). Developing leadership
in managers to facilitate the implementation of national
guideline recommendations: A process evaluation of feasibility
and usefulness. International Journal of Health Policy and
Management, 5(8), 477–486. doi:10.15171/ijhpm.2016.35.
Retrieved from
http://www.ijhpm.com/article_3183_5015382bcf9183a74ef7e79
b0a941f65.pdf
ITS 833 – INFORMATION GOVERNANCE
Chapter 3 – Information Governance Principles
Dr. Omar Mohamed
Copyright Omar Mohamed 2019
1
CHAPTER GOALS AND OBJECTIVES
Know the 10 key principles of IG
What are the Generally Accepted Recordkeeping Principles®
What is the difference between disposition and destruction
Who should be involved in the information governance
development process
Know the 8 GAR principle
Know the 5 GAR Principle Levels
Know which of the four area(s) of improvement each of the 8
GAR principles map to
Copyright Omar Mohamed 2019
2
10 key principles for the IG approach
Executive Sponsorship
Information Policy Development and Communication
Information Integrity
Information Organization and Classification
Information Security
Information Accessibility
Information Control
Information Governance Monitoring and Auditing
Stakeholder Consultation
Continuous Improvement
Copyright Omar Mohamed 2019
3
3
The Key to Information Governance
Accountability
Copyright Omar Mohamed 2019
4
Often the root of many problems is that no one is held
accountable
RECORDING KEEPING PRINCIPLES®
Formal Business records account for about 9% of all
information in an organization
Formal record keeping allows the organization to demonstrate
legal compliance, and applicable standards
Generally Accepted Recordkeeping Principles® were developed
in 2009 by ARMA International to foster awareness of good
recordkeeping practices
Copyright Omar Mohamed 2019
5
5
Generally Accepted Recordkeeping Principles®
Accountability
Transparency
Integrity
Protection
Compliance
Availability
Retention
Disposition
Copyright Omar Mohamed 2019
6
6
GAR Principles Levels
Used to define the characteristics of evolving and maturing
Records Management Programs
1. Standard – whether recordkeeping concerns are being
addressed
2. In Development – developing recognition that recordkeeping
has an impact and benefit from more defined IG program
3. Essential – where defined policies and procedures exist that
address minimum legal and regulatory requirements but more
action is required to improve recordkeeping
4. Proactive – where information governance issues are
integrated into business decisions with organization consistently
meeting its legal and regulatory obligations
5. Transformational – Integrated IG into corporate
infrastructure and business processes to such an extent that
compliance is routine
Copyright Omar Mohamed 2019
7
7
RM responsibility at the senior level of executive authority
Understanding of regulatory and legal framework
Responsibility for ensuring that processes, procedures and
governance structures and documentation are developed
Development of organization wide audit process for all aspects
of RM
Reinforce compliance and require accountability
GAR PRINCIPLE 1: ACCOUNTABILITY
Copyright Omar Mohamed 2019
8
Practices that document processes and promote an
understanding of the roles and responsibilities of the
stakeholders
Policies are formalized and integrated into business processes
Must be recognized by senior management
Employees must have access to the policies and procedures of
RM
Employee training
Documentation in the form of policies, procedures, guidelines,
instructions, diagrams, flowcharts, system documentation, user
manuals, etc.
GAR PRINCIPLE 2: TRANSPARENCY
Copyright Omar Mohamed 2019
9
“Record Integrity”: The records are complete and protected
from being altered
Record generating systems and repositories are required to be
assessed to determine record keeping capabilities.
Here a formalized process is required to be in place for
acquiring or developing new systems, required for lifecycle
management of records.
Record integrity is confirmed by ensuring that records are
created by competent authority based upon established
principles
GAR PRINCIPLE 3:INTEGRITY
Copyright Omar Mohamed 2019
10
This is where organizations ensure that the records are unaltered
through loss, tampering or corruption
Applies to both physical and electronic records
GAR PRINCIPLE 4: PROTECTION
Copyright Omar Mohamed 2019
11
There should be a process for development and training of the
fundamentals of compliance monitoring
Compliance monitoring involves reviewing and inspecting
different facets or records management
Compliance monitoring is carried out by audits, whether that be
internal audits, external organizations or by records
management and must be performed routinely
GAR PRINCIPLE 5: COMPLIANCE
Copyright Omar Mohamed 2019
12
Process of evaluating how effectively and efficiently records
and information are stored and retrieved using existing
equipment, networks and software of the organization
Intended to identify current and future requirements and
recommendations for new systems where appropriate
GAR PRINCIPLE 6: AVAILABILITY
Copyright Omar Mohamed 2019
13
This is the function of preserving and maintaining records for
continuing use
A retention schedule is created to identify actions needed to
fulfill requirements for retention and disposal of records and to
identify and establish authority for employees who will be
responsible for retention, destruction and transfer of records
Must identify the scope of the different jurisdictions that
impose control over record in each location where the company
does business
Includes “records appraisal” – process of assessing the value
and risk of records to determine their retention and destruction
requirements-part of records retention schedule
Record retention period – length of time that records should be
retained and actions taken for them to be destroyed or preserved
Document research performed to identify jurisdictional and
legal requirements for record retention
GAR PRINCIPLE 7: RETENTION
Copyright Omar Mohamed 2019
14
Disposition is the last stage in the life cycle of records
When records are required to be retained permanently or on a
long term basis they should be “archived” for preservation
Should be part of record retention schedule
When destroyed, destruction must be in a controlled and secure
manner in accordance with disposal instructions
Document destruction of record
Maintain an audit trail of the destruction of records
Must have someone designated to oversee destruction of records
GAR PRINCIPLE 8: DISPOSITION
Copyright Omar Mohamed 2019
15
Disposition of records is not the same as destruction of records.
Destruction may be one of the disposal options
Methods of Disposition
Discard-Standard for non-confidential records
Shred – Confidential and sensitive records
Archive – For records retained permanently or for long-term
periods
Imaging – Conversion from a physical record to digital images
prior to destruction of paper records
Purge – This involves the removal of material based upon
specific criteria. Generally applicable to structured database
records and applications
Copyright Omar Mohamed 2019
16
16
Generally Accepted Recordkeeping Principles® maturity model
is used to identify a company’s areas in need of improvement.
Principles are mapped to four (4) improvement areas:
Roles and responsibilities
Policies and Procedure
Communication and Training
Systems and automation
Copyright Omar Mohamed 2019
17
17
MAPPING OF IMPROVEMENT AREAS FOR GENERALLY
ACCEPTED RECORDKEEPING PRINCIPELS®
Copyright Omar Mohamed 2019
18Improvement Area
AccountabilityTransparencyIntegrityProtectionComplianceAvail
18
WHO SHOULD DETERMINE THE IG POLICIES?
Steering Committee or Board
Headed by executive sponsor
Include cross-functional groups
Key business units
IT
Finance
Risk
Compliance
Records Management
Legal
Training is essential
Review the Sample Assessment Report and Road Map in Table
3.3, Page 36 and 37 of text book
Copyright Omar Mohamed 2019
19
The End
Copyright Omar Mohamed 2019
20
20
· Recommend strategies to lead organizational change· Justify pl.docx

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· Recommend strategies to lead organizational change· Justify pl.docx

  • 1. · Recommend strategies to lead organizational change · Justify plans for implementing and managing organizational change in organizational/workplace settings · Create plans for communicating proposed changes to stakeholders · Recommend risk mitigation plans when managing organizational changes Create a narrated PowerPoint presentation of 5 or 6 slides with video that presents a comprehensive plan to implement the change you propose. Your presentation should be 5–6 minutes in length and should include a video with you as presenter. Your Change Implementation and Management Plan should include the following: 1. An executive summary of the issues that are currently affecting your organization/workplace (This can include the work you completed in your Workplace Environment Assessment previously submitted, if relevant.) 2. A description of the change being proposed 3. Justifications for the change, including why addressing it will have a positive impact on your organization/workplace 4. Details about the type and scope of the proposed change 5. Identification of the stakeholders impacted by the change 6. Identification of a change management team (by title/role) 7. A plan for communicating the change you propose 8. A description of risk mitigation plans you would recommend to address the risks anticipated by the change you propose Required Resources Marshall, E., & Broome, M. (2017). Transformational leadership in nursing: From expert clinician to influential leader (2nd ed.). New York, NY: Springer.
  • 2. · Chapter 8, “Practice Model Design, Implementation, and Evaluation” (pp. 195–246) Cullen, L., & Adams, S. L. (2012). Planning for implementation of evidence-based practice. Journal of Nursing Administration, 42(4), 222–230. Retrieved from https://medcom.uiowa.edu/annsblog/wp- content/uploads/2012/10/JONA-FINAL-Cullen-2012.pdf Kotter, J. (2007, January). Leading change: Why transformation efforts fail. Best of HBR. Harvard Business Review, 1–10. Retrieved from https://wdhb.org.nz/contented/clientfiles/whanganui-district- health-board/files/rttc_leading-change-by-j-kotter-harvard- business-review.pdf (Original work published 1995) Tistad, M., Palmcrantz, S., Wallin, L., Ehrenberg, A., Olsson, C. B., Tomson, G., …Eldh, A. C. (2016). Developing leadership in managers to facilitate the implementation of national guideline recommendations: A process evaluation of feasibility and usefulness. International Journal of Health Policy and Management, 5(8), 477–486. doi:10.15171/ijhpm.2016.35. Retrieved from http://www.ijhpm.com/article_3183_5015382bcf9183a74ef7e79 b0a941f65.pdf ITS 833 – INFORMATION GOVERNANCE Chapter 3 – Information Governance Principles Dr. Omar Mohamed
  • 3. Copyright Omar Mohamed 2019 1 CHAPTER GOALS AND OBJECTIVES Know the 10 key principles of IG What are the Generally Accepted Recordkeeping Principles® What is the difference between disposition and destruction Who should be involved in the information governance development process Know the 8 GAR principle Know the 5 GAR Principle Levels Know which of the four area(s) of improvement each of the 8 GAR principles map to Copyright Omar Mohamed 2019 2 10 key principles for the IG approach Executive Sponsorship Information Policy Development and Communication Information Integrity Information Organization and Classification Information Security Information Accessibility Information Control Information Governance Monitoring and Auditing Stakeholder Consultation Continuous Improvement
  • 4. Copyright Omar Mohamed 2019 3 3 The Key to Information Governance Accountability Copyright Omar Mohamed 2019 4 Often the root of many problems is that no one is held accountable RECORDING KEEPING PRINCIPLES® Formal Business records account for about 9% of all information in an organization Formal record keeping allows the organization to demonstrate legal compliance, and applicable standards Generally Accepted Recordkeeping Principles® were developed in 2009 by ARMA International to foster awareness of good recordkeeping practices Copyright Omar Mohamed 2019 5 5 Generally Accepted Recordkeeping Principles® Accountability Transparency
  • 5. Integrity Protection Compliance Availability Retention Disposition Copyright Omar Mohamed 2019 6 6 GAR Principles Levels Used to define the characteristics of evolving and maturing Records Management Programs 1. Standard – whether recordkeeping concerns are being addressed 2. In Development – developing recognition that recordkeeping has an impact and benefit from more defined IG program 3. Essential – where defined policies and procedures exist that address minimum legal and regulatory requirements but more action is required to improve recordkeeping 4. Proactive – where information governance issues are integrated into business decisions with organization consistently meeting its legal and regulatory obligations 5. Transformational – Integrated IG into corporate infrastructure and business processes to such an extent that compliance is routine Copyright Omar Mohamed 2019 7
  • 6. 7 RM responsibility at the senior level of executive authority Understanding of regulatory and legal framework Responsibility for ensuring that processes, procedures and governance structures and documentation are developed Development of organization wide audit process for all aspects of RM Reinforce compliance and require accountability GAR PRINCIPLE 1: ACCOUNTABILITY Copyright Omar Mohamed 2019 8 Practices that document processes and promote an understanding of the roles and responsibilities of the stakeholders Policies are formalized and integrated into business processes Must be recognized by senior management Employees must have access to the policies and procedures of RM Employee training Documentation in the form of policies, procedures, guidelines, instructions, diagrams, flowcharts, system documentation, user manuals, etc. GAR PRINCIPLE 2: TRANSPARENCY Copyright Omar Mohamed 2019 9 “Record Integrity”: The records are complete and protected from being altered Record generating systems and repositories are required to be assessed to determine record keeping capabilities. Here a formalized process is required to be in place for
  • 7. acquiring or developing new systems, required for lifecycle management of records. Record integrity is confirmed by ensuring that records are created by competent authority based upon established principles GAR PRINCIPLE 3:INTEGRITY Copyright Omar Mohamed 2019 10 This is where organizations ensure that the records are unaltered through loss, tampering or corruption Applies to both physical and electronic records GAR PRINCIPLE 4: PROTECTION Copyright Omar Mohamed 2019 11 There should be a process for development and training of the fundamentals of compliance monitoring Compliance monitoring involves reviewing and inspecting different facets or records management Compliance monitoring is carried out by audits, whether that be internal audits, external organizations or by records management and must be performed routinely GAR PRINCIPLE 5: COMPLIANCE Copyright Omar Mohamed 2019 12 Process of evaluating how effectively and efficiently records and information are stored and retrieved using existing equipment, networks and software of the organization Intended to identify current and future requirements and
  • 8. recommendations for new systems where appropriate GAR PRINCIPLE 6: AVAILABILITY Copyright Omar Mohamed 2019 13 This is the function of preserving and maintaining records for continuing use A retention schedule is created to identify actions needed to fulfill requirements for retention and disposal of records and to identify and establish authority for employees who will be responsible for retention, destruction and transfer of records Must identify the scope of the different jurisdictions that impose control over record in each location where the company does business Includes “records appraisal” – process of assessing the value and risk of records to determine their retention and destruction requirements-part of records retention schedule Record retention period – length of time that records should be retained and actions taken for them to be destroyed or preserved Document research performed to identify jurisdictional and legal requirements for record retention GAR PRINCIPLE 7: RETENTION Copyright Omar Mohamed 2019 14 Disposition is the last stage in the life cycle of records When records are required to be retained permanently or on a long term basis they should be “archived” for preservation Should be part of record retention schedule When destroyed, destruction must be in a controlled and secure manner in accordance with disposal instructions Document destruction of record
  • 9. Maintain an audit trail of the destruction of records Must have someone designated to oversee destruction of records GAR PRINCIPLE 8: DISPOSITION Copyright Omar Mohamed 2019 15 Disposition of records is not the same as destruction of records. Destruction may be one of the disposal options Methods of Disposition Discard-Standard for non-confidential records Shred – Confidential and sensitive records Archive – For records retained permanently or for long-term periods Imaging – Conversion from a physical record to digital images prior to destruction of paper records Purge – This involves the removal of material based upon specific criteria. Generally applicable to structured database records and applications Copyright Omar Mohamed 2019 16 16 Generally Accepted Recordkeeping Principles® maturity model is used to identify a company’s areas in need of improvement. Principles are mapped to four (4) improvement areas: Roles and responsibilities Policies and Procedure Communication and Training Systems and automation
  • 10. Copyright Omar Mohamed 2019 17 17 MAPPING OF IMPROVEMENT AREAS FOR GENERALLY ACCEPTED RECORDKEEPING PRINCIPELS® Copyright Omar Mohamed 2019 18Improvement Area AccountabilityTransparencyIntegrityProtectionComplianceAvail
  • 11. 18 WHO SHOULD DETERMINE THE IG POLICIES? Steering Committee or Board Headed by executive sponsor Include cross-functional groups Key business units IT Finance Risk Compliance Records Management Legal Training is essential Review the Sample Assessment Report and Road Map in Table 3.3, Page 36 and 37 of text book Copyright Omar Mohamed 2019 19 The End Copyright Omar Mohamed 2019 20 20