Oracle RD 050 Self Service

1. AIM
RD.050 BUSINESS REQUIREMENTS
SCENARIOS
FUJAIRAH CHAMBER OF COMMERCE
Self Service
Author: Raqmiyat Consultant
Creation Date: 28-April, 2014
Last Updated: 14-Jun-14
Document Ref: RD050_SELF_SERVICE_V6.0
Version: 6
Approvals:
Name Signature & Date
Mr.
Mr.
Copy Number_____

2. Core HR RD.050 Business Requirements Scenarios
Document Control
Change Record
Doc Ref: RD050_CORE_V6.0 September 4,
3
Date Author Version Change Reference
28Apr-14 Feras Ahmad 1.0 No Previous Document
08-May-14 Feras Ahmad 3.0 No Previous Document
05-Jun-14 Feras Ahmad 4.0 No Previous Document
14-Jun-14 Feras Ahmad 6.0 No Previous Document
Reviewers
Name Position
Mr. Kashif Project Manager – Raqmiyat
Mr. Sultan HR manager
Distribution
Copy No. Name Location
1 Library Master Project Library
2 Project Manager
34
2014
Note To Holders:
If you receive an electronic copy of this document and print it out, please write your
name on the equivalent of the cover page, for document control purposes.
If you receive a hard copy of this document, please write your name on the front cover,
for document control purposes.
Document Control iii

3. Core HR RD.050 Business Requirements Scenarios
Contents
Doc Ref: RD050_CORE_V6.0 September 4,
2014
Document Control...................................................................................................................ii
Implementation Scope.............................................................................................................4
Introduction to Oracle Self-Service.......................................................................................5
Business Process Identification..............................................................................................6
SSHR – Suggestion Request ..................................................................................................7
SSHR – Pay Slip .......................................................................................................................8
SSHR – Applying for Leave...................................................................................................9
SSHR – Payment Status.........................................................................................................10
SSHR – Password Activation ..............................................................................................11
SSHR – Pending Items...........................................................................................................12
SSHR – Request assignment to work overtime.................................................................13
SSHR – Over Time Request..................................................................................................14
Open and Closed Issues for this Deliverable....................................................................15
Open Issues......................................................................................................................15
Closed Issues...................................................................................................................15
Document Control iii

4. Self Service RD.050 Business Requirements Scenarios
Implementation Scope
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
This Requirement Definition Document (RD050) for Self Service documents the self service Requirements by Human Resources function of
FUJCCI.

5. Self Service RD.050 Business Requirements Scenarios
Introduction to Oracle Self-Service
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
The FUJCCI Employee and Manager Self-Service extends the functionality of the standard HR Back Office system. By enabling both
employees and managers to participate in Human Resources management via a web browser.
What does Employee self-service mean?
Employee Self-Service means that the originator of a task is also the person responsible for that task. Using a standard web browser,
the user accesses the HR data and performs a specific task, for example, registering a change of address. By transferring the
responsibility for the task to the originator of the task, Data accuracy is increased and administration costs are reduced.
Some changes require an approver, e.g. an absence request must be approved by the requester’s line manager. In these cases,
approvals are managed via Self-Service notifications, which reduces the time, effort and cost of normally cumbersome manual
processes.
What is Manager Self Service?
The Manager Self-Service menu contains functions that a Manager can perform on behalf of his/her subordinates. The underlying
difference between the Employee and the Manager Self-Service is that the Manager has the added responsibility to approve specific
transactions via the Self-Service module, for example Leave of Absence. In Addition to the above, Additional functionality exist for
managers such as viewing all appropriate information about subordinates and Change Manager as well as Management Information
queries, Suitability Matching for open Jobs, Positions, competencies and Work Opportunities.

6. Self Service RD.050 Business Requirements Scenarios
Business Process Identification
Self Service RD050 covers the following processes/functionalities:
- SSHR – Suggestion Request
- SSHR – Pay Slip
- SSHR – Applying for Leave
- SSHR – Payment Status
- SSHR - Password activation
- SSHR – Pending Items
- SSHR – Request assignment to work overtime
- SSHR – Over Time Request
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014

7. Self Service RD.050 Business Requirements Scenarios
SSHR – Suggestion Request
Process:
SSHR – Suggestion Request
Business Function:
Self service
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-APRIL-2014
Control Number:
SSHR – 01
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI Employees
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Core? (Y/N):
N
Process Number:
CHR – 01
Description:
FUJCCI Employees should be able to change their personal details in Oracle HRMS -SSHR
Assumptions N/A
Event
Description:
This event will be initiated when employee needs to do the following:
 Insert ideas
 Insert comments
 Insert suggestions
Number:
CHR – 01
Type:
System
Source Agent:
HRMS consultant and FUJCCI employees
Mechanisms:
HR Business User / Personnel to change FUJCCI Employee self-service on Oracle HRMS – Self Service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 01.1 FUJCCI Self Service should be assigned to employees in Oracle
HRMS – Self-service human resource ( SSHR)
System – FUJCCI
Employee self service Oracle Self Service Responsibility
assigned HRMS Consultant
SSHR – 01.2 FUJCCI Employees should have access to Personal details
function
System – FUJCCI
Employee self service Oracle Self Service Responsibility
assigned HRMS Consultant
SSHR – 01.3 FUJCCI Employees should be able to do the following:
 Enter all his ideas and comments and suggestions
System – FUJCCI
Employee self service Oracle Self Service
Personal details
Created,
Updated,
Inactivated
FUJCCI employees

8. Self Service RD.050 Business Requirements Scenarios
SSHR – Pay Slip
Process:
SSHR – PAY SLIP
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-ARIL-2014
Control Number:
SSHR – 02
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI EMPLOYEES
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Core? (Y/N):
N
Process Number:
SSHR – 02
Description:
FUJCCI Employees should be able to view employee pay slip in Oracle HRMS – Self service
Assumptions N/A
Event Description:
This event will be initiated when employee needs to do the following:
 View pay slip
Number: SSHR – 02 Type:
System
Source Agent:
FUJCCI Employees
Mechanisms:
HR Business User / Employees to view pay slip on Oracle HRMS – Self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 02.1 FUJCCI Self Service should be assigned to employees in Oracle
HRMS – Self-service human resource ( SSHR)
System – FUJCCI
Employee self service Oracle Self Service Responsibility
assigned HRMS Consultant
SSHR – 02.2 FUJCCI Employees should have access to Pay slip function System – FUJCCI
Employee self service Oracle Self Service Responsibility
assigned HRMS Consultant
SSHR – 02.3 FUJCCI Employees should be able to do the following:
· View all element ( earnings , deductions, net pay )
System – FUJCCI
Employee self service Oracle Self Service View and print
pay slip FUJCCI Employees

9. Self Service RD.050 Business Requirements Scenarios
SSHR – Applying for Leave
Process:
SSHR – Applying for Leave
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-04-2014
Control Number:
SSHR – 03
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI Employees
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Core and Self-service? (Y/N):
Y
Process Number:
SSHR – 03
Description:
FUJCCI HR Department and employees should be able to enter and maintain FUJCCI Employee leaves in oracle HRMS – Core HR and self
service
Assumptions N/A
Event Description:
This event will be initiated when employees needs to do the following:
 Apply for leave
Number:
SSHR – 03
Type:
System
Source Agent:
FUJCCI Employees
Mechanisms:
HR Business User / FUJCCI Employees to maintain Leaves on Oracle HRMS – Core HR and self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 03.1 FUJCCI Employee can apply for leave through self service System – FUJCCI
Employee self service Oracle Self Service Apply for leave FUJCCI
Employees
SSHR – 03.2 HR Department can create new leave for
employee through core HR
System – FUJCCI Core
HR Oracle Core HR Apply for leave HR Department
SSHR – 03.3 Employee can view his net entitlement balance for his leave System – FUJCCI
Employee self service Oracle Self Service View balance FUJCCI
Employees
SSHR – 03.4 Employee can attach document with leave request System – FUJCCI
Employee self service Oracle Self Service Attach documents FUJCCI
Employees

10. Self Service RD.050 Business Requirements Scenarios
SSHR – Payment Status
Process:
SSHR – Payment Status
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-04-2014
Control Number:
SSHR- 04
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI Finance Department
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Self-service? (Y/N):
Y
Process Number:
SSHR - 04
Description:
FUJCCI Employees should be able to view all pending items in work list on self service module
Assumptions N/A
Event Description:
This event will be initiated when FUJCCI Finance Department needs to do the following:
 Send notification to specific employee
Number:
CHR – 04
Type:
System
Source Agent:
FUJCCI Finance Department
Mechanisms:
HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 04.1 The FUJCCI employees can view the transaction in work list by
using the self-service web page
System – FUJCCI
Employee self service Work list – self service View payment
status FUJCCI Employees
SSHR – 04.2 FUJCCI Employees can do the following :
· See the status of his payment
System – FUJCCI
Employee self service
System – FUJCCI
Employee self service
View payment
status FUJCCI Employees
SSHR – 04.3
The FUJCCI Finance Department should fill the following
data :
1. Employee Name
2. Salary Processed ( Yes / No)
3. Type of payment (Transfer, Cheuqe)
4. The number of payment
5. Date of payment
6. Total amount
7. Comments
System – FUJCCI
Employee self service
System – FUJCCI
Employee self service Fill the data FUJCCI Finance
Department

11. Self Service RD.050 Business Requirements Scenarios
SSHR – Password Activation
Process:
SSHR – Password Activation
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-04-2014
Control Number:
SSHR- 05
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI HR Department
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Self-service? (Y/N):
Y
Process Number:
SSHR - 05
Description:
FUJCCI IT manager should be able activate the password after the employee return to work
Assumptions N/A
Event Description:
This event will be initiated when FUJCCI HR Manager needs to do the following:
 Send notification to IT manager to Activate the password for specific employee
Number:
CHR – 05
Type:
System
Source Agent:
FUJCCI HR Manager
Mechanisms:
HR Business User / FUJCCI HR Manager can maintain the request on work list using self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 05.1 The FUJCCI HR Manager can view the transaction in work list
by using the self-service web page
System – FUJCCI
Employee self service Work list – self service View Password
activation
FUJCCI HR
Manager
SSHR – 05.2
FUJCCI HR Manager can do the following :
· Select the employee who needs activation for
password
· Send the notification to IT manager
· IT Manager will activate the account
System – FUJCCI
Employee self service
System – FUJCCI
Employee self service
Activate the
password
FUJCCI HR
Manager / IT
Manager

12. Self Service RD.050 Business Requirements Scenarios
SSHR – Pending Items
Process:
SSHR – Pending Items
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-04-2014
Control Number:
SSHR- 06
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI HR Department
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Self-service? (Y/N):
Y
Process Number:
SSHR - 06
Description:
FUJCCI Employees should be able to view all pending items in work list on self service module
Assumptions N/A
Event
Description:
This event will be initiated when FUJCCI Employees needs to do the following:
 Approve the request
 Reject the request
 Return for correction
 Make delegation for all items on work list
Number:
CHR – 06
Type:
System
Source Agent:
FUJCCI Employees
Mechanisms:
HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 06.1 The FUJCCI employees can view all items in work list by using
the self-service web page
System – FUJCCI
Employee self service Work list – self service View all item
status FUJCCI Employees
SSHR – 06.2
FUJCCI Employees can do the following :
· Approve the request
· Reject the request
· Return for correction
· Make delegation for all items on work list
System – FUJCCI
Employee self service
System – FUJCCI
Employee self service
Work list items
Approved ,
Reject ,
Returned for
correction,
delegated
FUJCCI Employees

13. Self Service RD.050 Business Requirements Scenarios
SSHR – Request assignment to work overtime
Process:
SSHR – Request assignment to work overtime
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-04-2014
Control Number:
SSHR- 07
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI HR Department
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Self-service? (Y/N):
Y
Process Number:
SSHR - 07
Description:
FUJCCI HR Manager should be able to make Request assignment to work overtime on self service module
Assumptions N/A
Event
Description:
This event will be initiated when FUJCCI HR Manager needs to do the following:
 Approve the request
 Reject the request
 Return for correction
Number:
CHR – 07
Type:
System
Source Agent:
FUJCCI Employees
Mechanisms:
HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 07.1 The FUJCCI HR Manager can create Request assignment to
work overtime by using the self-service web page
System – FUJCCI
Employee self service
Request assignment to
work overtime – self
service
View all item
status
FUJCCI HR
Manager
SSHR – 07.2
FUJCCI HR Manager can fill the following data :
· Administration letter number (Auto Generated
Number )
· Set the date of administration letter
· Select FUJCCI Employee number and name
· Fill the subject of administration letter
· Fill the body of administration letter
· Approve the transaction
· Send the notification to Direct manager of employee
and the employee him self
System – FUJCCI
Employee self service
System – FUJCCI
Employee self service
Request
assignment to
work overtime
Approved ,
Reject ,
Returned for
correction
FUJCCI HR
Manager , FUJCCI
Employee

14. Self Service RD.050 Business Requirements Scenarios
SSHR – Over Time Request
Process:
SSHR – Over Time Request
Business Function:
Human Resource
Date:
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
14-04-2014
Control Number:
SSHR- 08
Mapping Team:
FUJCCI/RAQMIYAT
Process Owner:
FUJCCI HR Department
Librarian:
FUJCCI/RAQMIYAT
Priority (H, M, L):
M
Self-service? (Y/N):
Y
Process Number:
SSHR - 07
Description:
FUJCCI Employee should be able to make Over Time Request on self service module
Assumptions N/A
Event
Description:
This event will be initiated when FUJCCI HR Manager needs to do the following:
 Approve the request
 Reject the request
 Return for correction
Number:
CHR – 08
Type:
System
Source Agent:
FUJCCI Employees
Mechanisms:
HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID # Description Type Elementary
Business Function Result Agent Status
SSHR – 08.1 The FUJCCI Employee can create Over Time Request by using
the self-service web page
System – FUJCCI
Employee self service
Over Time Request –
self service
View all item
status
FUJCCI HR
Employee
SSHR – 08.2
FUJCCI HR Manager can fill the following data :
· Select the administration letter number and its date
· Fill the total working hours
· Approve the transaction
· Send the notification to Direct manager of employee
and the HR Manager
System – FUJCCI
Employee self service
System – FUJCCI
Employee self service
Over Time
Request
Approved ,
Reject ,
Returned for
correction
FUJCCI Employee

15. Self Service RD.050 Business Requirements Scenarios
Open and Closed Issues for this Deliverable
Open Issues
Doc Ref: RD050_SELF_SERVICE_V3.0 September 4, 2014
ID Issue Resolution Responsibility Target Date Impact Date
Closed Issues
ID Issue Resolution Responsibility Target Date Impact Date