Rajashekar N - Senior Analyst with ^ years of Experience

1. RAJASHEKAR.N Primary Phone: (91) 9000878840
Rajashekar.ctx@live.com Alternative Phone: (91) 8466090852
CAREER OBJECTIVE
To be a successful IT professional and build a Challenging career with outstanding
performance and a leader in my discipline to serve my organization through dedicated
hard work.
ACADAMIC QUALIFICATION
 Bachelor of Technology in Computers from JNTU in 2010.
CERTIFIFATIONS
 Citrix Certified Administrator (CCA) in XenApp 6.5 administration.
EXPERIENCE SUMMARY
 Having 6 years of experience as Senior Analyst - Citrix with strong exposure in
Citrix and Windows System Administration.
 Have B1 visa for Unite States of America.
 Working experience on Citrix Presentation Server 4.5, XenApp 5.0/6.0 and
6.5, Citrix XenDesktop 5.6/7.5 and 7.6.
 Working Experience on Installing, configuring and managing Citrix XenApp
servers and Zones in a Farm.
 Exposure on IMA, XenApp Data store, Web interface.
 Experience on importing and renewing the licenses for XenApp, XenDesktop,
NetScaler and Provisioning Services (PVS).
 Exposure on Citrix Session Reliability, Load evaluators.
 Exposure on creating and applying different types (User level and computer level)
policies in Citrix.
 Exposure on Citrix Secure Gateway, EdgeSight, NetScaler.
 Exposure on different types of IPs in NetScaler.

2.  Exposure on Load balancing, content switching and SSL bridge in NetScaler.
 Exposure on installing, configuring and managing Citrix XenDesktop servers and
Sites.
 Exposure on creating master images and installing virtual delivery agents (VDA).
 Experience on creating machine catalogs and device groups in XenDesktop.
 Experience on Machine Creation Services (MCS) and Provisioning Services (PVS).
 Exposure on configuring Remote PC Access.
 Exposure on installing and configuring Citrix Provisioning services (PVS).
 Exposure on creating different vDisks (Private and standard image mode) in
PVS.
 Exposure on managing vDisk updates for desktops and servers.
 Exposure on Citrix XenMobile MDM (Mobile Device Manager).
 Exposure on installing and configuring XenMobile 8.6/ 8.7.
 Exposure on XenMobile App Controller, ShareFile.
 Exposure on XenMobile WorxHome, WorxMail, WorxWeb.
 Exposure on XenMobile policies, Secure Mobile Gateway.
 Exposure on managing the external access with Citrix NetScaler.
 Exposure on installing and configuring Citrix Storefront.
 Exposure on creating stores in Citrix Storefront.
 Exposure on VMware vSphere 5.0/ 5.5.
 Exposure on HA, DRS, vMotion, cloning of virtual machines.
 Exposure on creating the network switches (Standard and Distributed) in VMware
environment.
 Exposure on installing patches and rollup packs in Citrix XenApp and XenDesktop
and VMware ESXi.
 Exposure on SSL certificates and bindings.
 Strong exposure in Installation, Configuration and administration of Windows
2003/2008 R2 and 2012 Servers, Windows XP/ 7/ 8 Client OS.
 Exposure on Microsoft Remote Desktop Services
 Strong Exposure in installation and troubleshooting of Windows Active
Directory, DNS, DHCP.
 Working experience on Flexible Single Master Operations (FSMO).
 Exposure on Active Directory concepts like OUs, Sites, Group policy, etc.
 Strong Exposure on Event viewer.

3.  Exposure on Clustering, Network Load Balancing (NLB).
 Exposure on HP ML 350 G9, Cisco UCS 5100 blade Servers.
TECHNICAL SKILLS
Virtualization Citrix PS, XenApp, XenDesktop, Provisioning
Services (PVS), ESXi
Server OS Windows Server 2003/2008/2008 R2, 2012,
Linux
Client OS Windows 7 /8/ XP
Hardware HP, DELL, Cisco (Rack & Blade)
Tools Citrix EdgeSight, Desktop Director, Vistara, HP
iLO, Dell DRACK, Cisco UCS.
PROFESSIONAL SUMMARY
Organization # 1
Organization : NetEnrich Technologies Pvt. Ltd, Hyderabad.
Designation : Citrix administrator
Period : May’ 2013 to Till date.
CORE COMPETENCIES / TECHNICAL EXPERTISE
 Providing Remote infrastructure management to the customers.
 Analyzing Incident, Change & Problem tickets and providing status on daily and
weekly status call.
 Prepared documents for the process and support workflow tasks.
 Communicates with team members to further define needs, utilizing skills.
 Maintaining the Citrix farms and troubleshooting the issues in the farm.
 Participating in the meetings with customers for troubleshooting the issues on
different Citrix technologies.
 Participating in calls with vendor Citrix for support.
 Installing and configuring Citrix Storefront and binding with NetScaler gateway.
 Configuring SNMP traps on Citrix NetScaler for various customers.
 Configuring High Availability (HA) in NetScaler.
 Managing the external access with Citrix NetScaler.
 Configuring Remote PC Access in Citrix XenDesktop.
 Importing and renewing the licenses for XenApp, XenDesktop, NetScaler and
Provisioning Services (PVS).

4.  Managing vDisk updates for desktops and servers.
 Monitoring the customer’s virtual and physical environments by installing Vistara
agent on the servers.
 Generation of Monthly reports to the clients regarding Citrix usage and Monthly
alerts in farm level.
 Creating Service improvement plans by analyzing the Citrix infrastructure for
different customers.
 Troubleshooting the issues on various Citrix technologies (XenApp, XenDesktop,
NetScaler) and VMware ESXi.
 Creating and Managing Virtual Machines in VMware ESXi.
 Managing VM’s using VMware vCentre.
 Creating and managing virtual machines and installing Citrix VMware tools into
VMs.
 Supporting our remote system administrators with VMware related issues.
 Working on alarms in VMware environment.
 Participating in weekly team meetings.
 Improve the response time for users accessing application over WAN from
different geographies by utilizing features in Citrix etc.
Organization # 2
Organization : Kronos Systems India Pvt. Ltd., Bangalore.
Designation : Citrix administrator
Period : Oct’ 2012 to Apr’2013.
CORE COMPETENCIES / TECHNICAL EXPERTISE
Administration of Citrix Virtualization
Responsibilities:
 Installing and configuring Citrix PS 4.5 and XenApp 5.0 and adding the servers to
the Farm.
 Configuring License Administration console ports and administrators and import
license files into the console.
 Creating the restart schedules for the servers in Citrix XenApp
 Creating Virtual IPs, Mapped IPs in NetScaler.
 Configuring Disaster Recovery (DR) for Web Interface in NetScaler.

5.  Creating load balanced (LB) virtual servers in NetScaler.
 Creating Load balance services in NetScaler.
 Binding the LB virtual servers to content switching in NetScaler.
 Creating SSL Bridge in NetScaler.
 Creating new URLs for different customers by assigning public IP addresses for
them.
 Registering public IPs with URLs in Register.com
 Requesting Savvis team to create Reverse DNS entries for the new customer
URLs.
 Importing SSL Certificates into the XenApp server and binding it to port 443.
 Importing the Trusted Certificate Authority (CA) into Microsoft Management
Console (MMC).
 Publishing and maintaining applications, desktops various management consoles
in Citrix XenApp Farms.
 Installing Citrix Online, offline, Receiver for both XD and XA.
 Creating and configuring Citrix policies, applying filters and using policy modeling
tools.
 Creating and assigning load evaluators and implementing load balancing policies.
 Troubleshooting in an enterprise Citrix Farm and IMA Service issues.
 Responding to the customer requests with Amdocs.
 Providing the access to the customers by adding those users to the different AD
groups.
Organization # 3
Organization : STS International, Bangalore.
Designation : Citrix administrator
Period : May 2010 to Oct’12.
CORE COMPETENCIES / TECHNICAL EXPERTISE
Administration of Citrix Virtualization
Responsibilities:
 Installing and configuring XenApp using the Server Role Manager and Server
Configuration tool.
 Installing and Configuring Citrix XenDesktop and managing the catalogs from
Desktop Studio and Desktop Director.
 Installation and Configuration of Citrix Web interface and licensing server for
both XA and XD.

6.  Configuring the Web interface by creating sites in Web interface console
 Troubleshooting Printer related issues like Universal Print Driver, Print
spooler, etc.
 Handling Citrix user related issues for seamless application delivery.
 Supporting our remote system administrators with VMware related issues
 Monitoring the server availability, IMA traffic, CPU usage, load balancing, etc
 Monitoring and troubleshooting connectivity to the data store in XenApp.
 Taking snapshots and restoring snapshots of VMS Day to day administration
 Extending Virtual Machines primary partition for 200 Virtual machines.
 Monitoring system/ application alerts via Citrix EdgeSight and Desktop
Director.
 Troubleshooting problems with the help of Event Logs.
 Analyzing Incident, Change & Problem tickets and providing status on daily and
weekly status call.
 Following ITSM for any change management process in the infrastructure.
Administration of Windows 2003/2008/ 2008 R2 Server
Responsibilities:
 Installation, Configuration and administration of Windows 2003/2008 Servers.
 Installation, configuration and administration of Windows XP/ 7 Client OS.
 Configuring, managing and troubleshooting Active Directory, DNS and DHCP.
 Creating and configuring roaming profiles, disk quotas on home folders and offline
shared folders for users.
 Regular System Administration tasks like User Accounts, access, Permissions,
Security, Planning.
 Responsible for server deployments, which include operating system updates and
security patches and hot fixes.
 Transferring FSMO roles from Primary Domain Controller to Additional Domain
Controller.
 Configuring CPU, memory, and disk partitions as required.
 Taking up the users email, client issues and login into their remote systems.
 Taking Back ups and Troubleshooting Systems.
 Installation and Configuration of RAID.
Regards
(N. Rajashekar)

7.  Configuring the Web interface by creating sites in Web interface console
 Troubleshooting Printer related issues like Universal Print Driver, Print
spooler, etc.
 Handling Citrix user related issues for seamless application delivery.
 Supporting our remote system administrators with VMware related issues
 Monitoring the server availability, IMA traffic, CPU usage, load balancing, etc
 Monitoring and troubleshooting connectivity to the data store in XenApp.
 Taking snapshots and restoring snapshots of VMS Day to day administration
 Extending Virtual Machines primary partition for 200 Virtual machines.
 Monitoring system/ application alerts via Citrix EdgeSight and Desktop
Director.
 Troubleshooting problems with the help of Event Logs.
 Analyzing Incident, Change & Problem tickets and providing status on daily and
weekly status call.
 Following ITSM for any change management process in the infrastructure.
Administration of Windows 2003/2008/ 2008 R2 Server
Responsibilities:
 Installation, Configuration and administration of Windows 2003/2008 Servers.
 Installation, configuration and administration of Windows XP/ 7 Client OS.
 Configuring, managing and troubleshooting Active Directory, DNS and DHCP.
 Creating and configuring roaming profiles, disk quotas on home folders and offline
shared folders for users.
 Regular System Administration tasks like User Accounts, access, Permissions,
Security, Planning.
 Responsible for server deployments, which include operating system updates and
security patches and hot fixes.
 Transferring FSMO roles from Primary Domain Controller to Additional Domain
Controller.
 Configuring CPU, memory, and disk partitions as required.
 Taking up the users email, client issues and login into their remote systems.
 Taking Back ups and Troubleshooting Systems.
 Installation and Configuration of RAID.
Regards
(N. Rajashekar)