1. RALPH L. MC DANIELS
388 ELM ST, FITCHBURG MA 01420
978-397-2373 ▪ mralphlee@comcast.net
Overview
Dedicated technical professional with excellent analytical and communication skills complemented by a variety of
operational and organizational abilities.Provenadaptabilityto many givensituations withthe talent to quicklycomprehend
and excel.Abilityto multi-task,prioritize and stay organized in a fast paced environment provenabilityto work as part of a
wider team. My objective is to obtain a positionthat will allow me to use my skills and experience in a business environment
that promotes and encourages professional growth.
Skills
Software: Sun Solaris 2.x HPUX Version9.x and 10.x. Windows 8, HMC WorkstationZ9,AS400,MVS/ESA,JES2/MVS,CICS,
TSO/TPX, VM/XA, Unix Solaris,Red hat RH033 Linux, Omni back Tivoli WorkloadScheduler,SpectrumOne Click, IBM Lotus
Notes,Maestro Console Manager, Citrix,Salesforce,FeedMon,Insites,Remote Plus, XPFMon, Serena Business Manager,
Ticker Plant Monitoring Tool Graphical User Interface,Nagios
Hardware: CSPs, Dell Servers,HP T500, 9000 Series,SunServer 1000e,2000 and3500. Sun station.HP D.L.T Tape Drives,
Sun/Solaris Tapes,IBM Mainframes 3090, 3092,3033, HMC Consoles, Regattas,IBM Z9 Mainframes, IBM Tivoli 3494 Cartridge
Silo Storage,IBM Printers 3800,3900,3835,6262,and Roll Systems,
Experience
Data Center Operations Specialist ▪ 1997 - Present
Interactive Data Corp. ▪ Boxborough, MA
 Proficient inall areas of financial data and services.
 Monitor and troubleshoot Ticker Plant Infrastructure.
 Proficient withTCP/IP and Multicast network protocols.
 Monitor productionjobs through the Tivoli job scheduler.
 Monitor file systems for real time financial data and reference data.
 Troubleshoot hotline calls worldwide providing network and production support.
 Perform daily, weekly, monthly, quarterlybackups, on Tivoli Schedule.
 Monitor and troubleshoot FTP'S and NDM transmissionsystems.
 Utilize RedHat/Linux VI for troubleshooting productionerrors.
 Acting shift supervisoras needed.
Systems Production Operator ▪ 1995 - 1997
Sony Entertainment Inc. ▪ New York, NY
 Responsible for activating dailyproduction jobs using Sun stationservers.
 Performed full systemtesting
 Backed up production data AS400 servers.
Computer Operator ▪ 1994 - 1995
Metropolitan Transit Authority ▪ New York, NY
 Responsible for regional access to IDMS and CICS computer network systems.
 Operated two 3090 MVE/ESA systems.
 Created batch jobs and reports.
 Monitoredjob flow of more than 1,500 tapes on productionsystem.
Education
Buckingham High School (Flushing,NY): Graduated 1979
ITT Technical School (New York, NY): Attendedin 1985
Global Knowledge School CertificationRed hat RH033 Attended2008