1. P. A. Ivor James
Scarborough, ON 647-291-5308 paivor@hotmail.com
PROFILE
Senior Operator monitoring MVS systemswith multiple LPARS running
Applicationsand Databasesfor many clients. Processed requestsfrom Technical
and Production Support. Ran production batch and nightly backups, repaired and
resubmitted failed jobs. Netview, Automated Console Operator and Sysview
Applications, used to monitor system Network, Online Database ApplicationsDB2
and CICS. ZEKE, UCC7, Control-Mand CA Workload applicationsto monitor and
controlbatch processing. System problemsidentified and reported expeditiously
for resolution to achieve Service Level Agreements. Reduced Network, Online
Databasesand Systemsdowntime.
PROFESSIONAL EXPERIENCE
Hewlett Packard
Senior MVS Operator 1996 -2016
Reported to Data Center Manager. Monitored system hardware and controlof
batch processing, ensuring completion within required service level agreements.
Performed IPLs, monitored online applicationsand scheduled ad hoc jobs.
Attended shift meetings, presented shift reportsand discussed problemsand
resolutions.
 Monitored MVS Z/OS mainframe computer systemsfor performance using
Sysview application to highlightthresholds and errors.
 Performed IPLs, Power on resets, coordinated with TechnicalSupportto
implement upgrades. Keeping operating systemsand clients applicationsup
to date with latest, most currentversions.
 Transitioned L1 supportfor Aviva accountto Malaysia, created training and
proceduraldocumentsto expedite training schedule and smooth transition.
 Created and maintained console check list as proactive approach to
managing console activities. Reducing errors.
 Coordinated/performed emailand telephone requestsfor JCL updatesand
scheduling changes and ad hoc job request.
 Performed nightly backup on mainframe systemsand application data.
Created incidenttickets and reportsfor problem resolution.

2. P. A. Ivor James
Scarborough, ON 647-291-5308 paivor@hotmail.com
EDUCATION & PROFESSIONAL DEVELOPMENT
Humber College Of Applied Arts and Technology
Data Processing Diploma, OperationsProfile
IBMCanada Ltd.
 DB2 Administration Workshop
 SQL Workshop
 DB2 Fundamentals
 Automated Console Operations (Netview)
TECHNICAL EXPERTISE
MVS, OS/390, z/OS operating systemsperformance monitoring and incident
reporting to Technicalstaff, using Netview and Sysview. Scheduling packagesused
for batch processing, ZEKE, CA Workload, CA JobTrac, UCC7, Control-M. Online
ApplicationsDB2, CICS and IMS monitoring and restarting stopped or failed
programsand transactions. MicrosoftOffice used for communication, scheduling
meetings and documents.