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RADIO & INTERNET
best of bedfellows
@jus%nspra*	
  
@justinspratt
Im Australian.
Sorry.
Been hacking since I was 10.
RadioWorks - August 21-3 | RAB | justin spratt
I am not a “radio” guy.
I am an internet guy who
believes in the potential of
radio.
I fucking love the internet.
RadioWorks - August 21-3 | RAB | justin spratt
My job is to make you
uncomfortable and hopefully
inspired about possibilities.
RadioWorks - August 21-3 | RAB | justin spratt
AGENDA
Internet & Social Media in SA
Radio meets Internet
The Future of Radio
RadioWorks - August 21-3 | RAB | justin spratt
The “Problem”…
Radio listeners have reduced
their average daily listening
time by 16% in the past four
years as digital music
streaming services have
gained a foothold in the
market.
RadioWorks - August 21-3 | RAB | justin spratt
Figures from SAARF radio
audience measurement survey
show that, in 2009, the
average daily “time spent
listening” to radio was
4 hours 9 minutes.
Now it's 3 hours 29 minutes.
Financial Mail, 2013
RadioWorks - August 21-3 | RAB | justin spratt
But…
This misses two critical points:
1.  Social Engagement
2. Active, rather than Passive
INTERNET &
SOCIAL MEDIA
IN SA
The obligatory stats to make
you sound smart at the
dinner party…
RadioWorks - August 21-3 | RAB | justin spratt
End of 2011:
2,69 Tbs
End of 2012:
11,9 Tbs
SA Undersea Internet Capacity
End of 2013: will double again
Source: World Wide Worx, 2012
As the national capacity increases
exponentially, we are seeing a concurrent
drop in data prices, which means more
South Africans are buying data more
regularly.
RadioWorks - August 21-3 | RAB | justin spratt
Was 300Gbs in Telkom era
Costs are sunk. Marginal costs are
close to zero.
Landscape should be very
different in ~2 years.
Data Prices continue to fall
RadioWorks - August 21-3 | RAB | justin spratt
= 33,7-million
SA INTERNET USERS (65%)
Based on the number of feature phone
users, the growth in smartphones and the
prevalence of Internet cafés, we believe
that more than half of South Africans now
have access to the Internet. We believe
that close to 50% of South Africans do
access the Internet, in some form, at least
once a month; 35% at least once a week.
Source: Quirk prediction, April 2013
RadioWorks - August 21-3 | RAB | justin spratt
2 out of 3 speak an African
language at home
Source: national census data
THE AVERAGE SA INTERNET USER…
2 out of 5 live on less than
R1,500 ($162) per month
Urban
Rural
15-24
40%
25-34
33%
35-44
14%	
   44+
13%	
  
RadioWorks - August 21-3 | RAB | justin spratt
n=1195
PHONE FEATURES – URBAN VS RURAL
66%
70%
40%
43%
81%
36% 35%
59%
24%
20% 21%
30%
27%
6%
13% 10%
15%
5% 7% 6%
1% 2% 1% 1%
83%
72%
61% 60%
86%
57%
61%
71%
51%
41%
46%
43%
37%
25%
31% 32% 30%
23%
14% 14%
6%
2% 2% 2%
Camera
FMRadio
Internetbrowser
Musicplayer
Gamesonphone
Facebook
MMS
Diary/organiser
E-mail
WhatsApp
Apps
Mxit
Gamesdownloaded
BlackberryMessenger
Twitter
GPS
GoogleTalk
Mapping,noGPS
2Go
Word/Excel/PPT
Skype
MobileTV
Pinterest
Zing
Rural
Urban
Source: World Wide Worx, July 2012
RadioWorks - August 21-3 | RAB | justin spratt
n=1195
PHONE FEATURES – URBAN VS RURAL
66%
70%
40%
43%
81%
36% 35%
59%
24%
20% 21%
30%
27%
6%
13% 10%
15%
5% 7% 6%
1% 2% 1% 1%
83%
72%
61% 60%
86%
57%
61%
71%
51%
41%
46%
43%
37%
25%
31% 32% 30%
23%
14% 14%
6%
2% 2% 2%
Camera
FMRadio
Internetbrowser
Musicplayer
Gamesonphone
Facebook
MMS
Diary/organiser
E-mail
WhatsApp
Apps
Mxit
Gamesdownloaded
BlackberryMessenger
Twitter
GPS
GoogleTalk
Mapping,noGPS
2Go
Word/Excel/PPT
Skype
MobileTV
Pinterest
Zing
Rural
Urban
Source: World Wide Worx, July 2012
RadioWorks - August 21-3 | RAB | justin spratt
Network Global	
  users SA	
  users
Facebook 800-­‐mil 7.5-­‐mil
Mxit 44-­‐mil 9-­‐mil
Twi*er 	
  225-­‐mil 3-­‐mil
Google+ 90-­‐mil 750	
  000
YouTube 1.1-­‐bil 6-­‐mil
LinkedIn 150-­‐mil 2.5-­‐mil
Pinterest 20-­‐mil 250	
  000
Instagram 50-­‐mil 350	
  000
Social Network Usage
Source: Quirk extrapolation, based on World Wide Worx, 2012
RadioWorks - August 21-3 | RAB | justin spratt
Social Media is just basic
human nature.
Only turbo charged by the
web.
RadioWorks - August 21-3 | RAB | justin spratt
“Our data shows that higher social
engagement levels can have a direct
impact on increasing overall audience…
In addition, adding a ‘feedback loop’ to
a one-way broadcast can drive
measurable brand engagement with
the traditional radio spots aired on
these broadcasts.”
Mike Dougherty, Jelli’s CEO
RadioWorks - August 21-3 | RAB | justin spratt
83	
   17	
  
pre-paid post-paid
MOBILE USAGE
PRE-PAID vs. POST-PAID
Source: Deloitte Digital, 2013
Since most South Africans are on
pay-as-you-go, they buy data
whenever they can afford it.
RadioWorks - August 21-3 | RAB | justin spratt
Phone conversion cycles are 24
months, even for pre-paid.
We are at the tail end of a
signifcant change to
smartphones, even at lowest
income levels
Conversion Cycle
RadioWorks - August 21-3 | RAB | justin spratt
Currently, advertising slot costs
anything from R500 to R8000.
2OceansVibe, 2013
RadioWorks - August 21-3 | RAB | justin spratt
Internet Advertising in SA
Not many entertainment habits
are easier or more ingrained
than turning on a radio --
especially in the car
All new cars in USA fitted with
digital radio receivers.
RadioWorks - August 21-3 | RAB | justin spratt
RADIO MEETS
INTERNET
Reach of radio,
engagement of web
Jozi Speaker #RW13
Radio is the intimate
media
STREAMING = RADIO
One is internet (TCP/IP)
One is radio waves
So don’t buy the hype. The content
is the same, just the delivery
mechanism is different.
RadioWorks - August 21-3 | RAB | justin spratt
Sharing music
via Bluetooth
RadioWorks - August 21-3 | RAB | justin spratt
FANS, NOT
LISTENERS
RadioWorks - August 21-3 | RAB | justin spratt
“Regional radio players have been very
successful in building niche audiences
within a mass pool. The benefit for the
advertiser is a mix of far reach and
targeted results that remains unique in
the South African media environment,”
Cindy Diamond, inland sales director at Mediamark
RadioWorks - August 21-3 | RAB | justin spratt
COMMUNITY
Licensed FM stations pay a flat fee,
plus royalties per song to SAMRO.
But, legally speaking, internet radio
stations in South Africa don't have to
work with SAMRO.
RadioWorks - August 21-3 | RAB | justin spratt
ICASA has yet to recognise internet
radio as a platform within its own
regulatory framework. It is
completely undefined.
Bad ICASA. But this is good for
incumbents.
RadioWorks - August 21-3 | RAB | justin spratt
Measuring Internet Radio:
“CPQ”
COST PER QUALIFIED SESSION
RadioWorks - August 21-3 | RAB | justin spratt
Radio can be a passive medium,
offering opportunities to guide listeners
to online channels where they can carry
out the action. Sell advertising
accordingly.
RadioWorks - August 21-3 | RAB | justin spratt
RadioWorks - August 21-3 | RAB | justin spratt
RadioWorks - August 21-3 | RAB | justin spratt
Of those 200 million registered users,
over 140 million of them have tuned in
to Pandora via mobile.
RadioWorks - August 21-3 | RAB | justin spratt
Pandora users have also given over
25 billion thumbs, to help personalize
their stations, and on average Pandora
streams around 200 million songs
before 10am each morning.
RadioWorks - August 21-3 | RAB | justin spratt
THE FUTURE OF RADIO
Transmission via radio waves will be
augmented by wireless Internet.
Those networks will carry much more
interactive and smarter audio content,
which will likely push broadcasters
toward a more personalised
experience.
RadioWorks - August 21-3 | RAB | justin spratt
How?
At the very least, we will know region
(via IP address) and exact time spent
listening.
If we get a logged-in user, we can
build interesting profiles and target
accordingly. We can also induce
listenership.
RadioWorks - August 21-3 | RAB | justin spratt
"There's no
question that it
will change from
10/90 (digital-
analog) to 90/10”
Michael Robertson, CEO of DAR.fm and
founder MP3.com
RadioWorks - August 21-3 | RAB | justin spratt
Sure. But the question is,
when?
Don’t be the boiling frog.
RadioWorks - August 21-3 | RAB | justin spratt
Disrupt yourself
now will there is
still runway.
RadioWorks - August 21-3 | RAB | justin spratt
TSL* will be increasingly
under threat.
And Ad revenue too.
Why? The internet gives exact
figures (and they are lower).
(*time spent listening.)
RadioWorks - August 21-3 | RAB | justin spratt
Videos
Prime Time Call Girl
Mosquito Repellant
The real voyage of
discovery consists not in
seeking new lands, but in
seeing with new eyes
Marcel Proust
RadioWorks - August 21-3 | RAB | justin spratt
/fin.
@justinspratt

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Radio & The Internet | best of bedfellows

  • 1. RADIO & INTERNET best of bedfellows @jus%nspra*  
  • 2. @justinspratt Im Australian. Sorry. Been hacking since I was 10. RadioWorks - August 21-3 | RAB | justin spratt
  • 3. I am not a “radio” guy. I am an internet guy who believes in the potential of radio. I fucking love the internet. RadioWorks - August 21-3 | RAB | justin spratt
  • 4. My job is to make you uncomfortable and hopefully inspired about possibilities. RadioWorks - August 21-3 | RAB | justin spratt
  • 5. AGENDA Internet & Social Media in SA Radio meets Internet The Future of Radio RadioWorks - August 21-3 | RAB | justin spratt
  • 7. Radio listeners have reduced their average daily listening time by 16% in the past four years as digital music streaming services have gained a foothold in the market. RadioWorks - August 21-3 | RAB | justin spratt
  • 8. Figures from SAARF radio audience measurement survey show that, in 2009, the average daily “time spent listening” to radio was 4 hours 9 minutes. Now it's 3 hours 29 minutes. Financial Mail, 2013 RadioWorks - August 21-3 | RAB | justin spratt
  • 9. But… This misses two critical points: 1.  Social Engagement 2. Active, rather than Passive
  • 11. The obligatory stats to make you sound smart at the dinner party… RadioWorks - August 21-3 | RAB | justin spratt
  • 12. End of 2011: 2,69 Tbs End of 2012: 11,9 Tbs SA Undersea Internet Capacity End of 2013: will double again Source: World Wide Worx, 2012 As the national capacity increases exponentially, we are seeing a concurrent drop in data prices, which means more South Africans are buying data more regularly. RadioWorks - August 21-3 | RAB | justin spratt Was 300Gbs in Telkom era
  • 13. Costs are sunk. Marginal costs are close to zero. Landscape should be very different in ~2 years. Data Prices continue to fall RadioWorks - August 21-3 | RAB | justin spratt
  • 14. = 33,7-million SA INTERNET USERS (65%) Based on the number of feature phone users, the growth in smartphones and the prevalence of Internet cafés, we believe that more than half of South Africans now have access to the Internet. We believe that close to 50% of South Africans do access the Internet, in some form, at least once a month; 35% at least once a week. Source: Quirk prediction, April 2013 RadioWorks - August 21-3 | RAB | justin spratt
  • 15. 2 out of 3 speak an African language at home Source: national census data THE AVERAGE SA INTERNET USER… 2 out of 5 live on less than R1,500 ($162) per month Urban Rural 15-24 40% 25-34 33% 35-44 14%   44+ 13%   RadioWorks - August 21-3 | RAB | justin spratt
  • 16. n=1195 PHONE FEATURES – URBAN VS RURAL 66% 70% 40% 43% 81% 36% 35% 59% 24% 20% 21% 30% 27% 6% 13% 10% 15% 5% 7% 6% 1% 2% 1% 1% 83% 72% 61% 60% 86% 57% 61% 71% 51% 41% 46% 43% 37% 25% 31% 32% 30% 23% 14% 14% 6% 2% 2% 2% Camera FMRadio Internetbrowser Musicplayer Gamesonphone Facebook MMS Diary/organiser E-mail WhatsApp Apps Mxit Gamesdownloaded BlackberryMessenger Twitter GPS GoogleTalk Mapping,noGPS 2Go Word/Excel/PPT Skype MobileTV Pinterest Zing Rural Urban Source: World Wide Worx, July 2012 RadioWorks - August 21-3 | RAB | justin spratt
  • 17. n=1195 PHONE FEATURES – URBAN VS RURAL 66% 70% 40% 43% 81% 36% 35% 59% 24% 20% 21% 30% 27% 6% 13% 10% 15% 5% 7% 6% 1% 2% 1% 1% 83% 72% 61% 60% 86% 57% 61% 71% 51% 41% 46% 43% 37% 25% 31% 32% 30% 23% 14% 14% 6% 2% 2% 2% Camera FMRadio Internetbrowser Musicplayer Gamesonphone Facebook MMS Diary/organiser E-mail WhatsApp Apps Mxit Gamesdownloaded BlackberryMessenger Twitter GPS GoogleTalk Mapping,noGPS 2Go Word/Excel/PPT Skype MobileTV Pinterest Zing Rural Urban Source: World Wide Worx, July 2012 RadioWorks - August 21-3 | RAB | justin spratt
  • 18. Network Global  users SA  users Facebook 800-­‐mil 7.5-­‐mil Mxit 44-­‐mil 9-­‐mil Twi*er  225-­‐mil 3-­‐mil Google+ 90-­‐mil 750  000 YouTube 1.1-­‐bil 6-­‐mil LinkedIn 150-­‐mil 2.5-­‐mil Pinterest 20-­‐mil 250  000 Instagram 50-­‐mil 350  000 Social Network Usage Source: Quirk extrapolation, based on World Wide Worx, 2012 RadioWorks - August 21-3 | RAB | justin spratt
  • 19. Social Media is just basic human nature. Only turbo charged by the web. RadioWorks - August 21-3 | RAB | justin spratt
  • 20. “Our data shows that higher social engagement levels can have a direct impact on increasing overall audience… In addition, adding a ‘feedback loop’ to a one-way broadcast can drive measurable brand engagement with the traditional radio spots aired on these broadcasts.” Mike Dougherty, Jelli’s CEO RadioWorks - August 21-3 | RAB | justin spratt
  • 21. 83   17   pre-paid post-paid MOBILE USAGE PRE-PAID vs. POST-PAID Source: Deloitte Digital, 2013 Since most South Africans are on pay-as-you-go, they buy data whenever they can afford it. RadioWorks - August 21-3 | RAB | justin spratt
  • 22. Phone conversion cycles are 24 months, even for pre-paid. We are at the tail end of a signifcant change to smartphones, even at lowest income levels Conversion Cycle RadioWorks - August 21-3 | RAB | justin spratt
  • 23. Currently, advertising slot costs anything from R500 to R8000. 2OceansVibe, 2013 RadioWorks - August 21-3 | RAB | justin spratt Internet Advertising in SA
  • 24. Not many entertainment habits are easier or more ingrained than turning on a radio -- especially in the car All new cars in USA fitted with digital radio receivers. RadioWorks - August 21-3 | RAB | justin spratt
  • 26. Reach of radio, engagement of web Jozi Speaker #RW13
  • 27. Radio is the intimate media
  • 28. STREAMING = RADIO One is internet (TCP/IP) One is radio waves So don’t buy the hype. The content is the same, just the delivery mechanism is different. RadioWorks - August 21-3 | RAB | justin spratt
  • 29. Sharing music via Bluetooth RadioWorks - August 21-3 | RAB | justin spratt
  • 30. FANS, NOT LISTENERS RadioWorks - August 21-3 | RAB | justin spratt
  • 31. “Regional radio players have been very successful in building niche audiences within a mass pool. The benefit for the advertiser is a mix of far reach and targeted results that remains unique in the South African media environment,” Cindy Diamond, inland sales director at Mediamark RadioWorks - August 21-3 | RAB | justin spratt
  • 33. Licensed FM stations pay a flat fee, plus royalties per song to SAMRO. But, legally speaking, internet radio stations in South Africa don't have to work with SAMRO. RadioWorks - August 21-3 | RAB | justin spratt
  • 34. ICASA has yet to recognise internet radio as a platform within its own regulatory framework. It is completely undefined. Bad ICASA. But this is good for incumbents. RadioWorks - August 21-3 | RAB | justin spratt
  • 35. Measuring Internet Radio: “CPQ” COST PER QUALIFIED SESSION RadioWorks - August 21-3 | RAB | justin spratt
  • 36. Radio can be a passive medium, offering opportunities to guide listeners to online channels where they can carry out the action. Sell advertising accordingly. RadioWorks - August 21-3 | RAB | justin spratt
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42. RadioWorks - August 21-3 | RAB | justin spratt
  • 43. RadioWorks - August 21-3 | RAB | justin spratt
  • 44.
  • 45.
  • 46. Of those 200 million registered users, over 140 million of them have tuned in to Pandora via mobile. RadioWorks - August 21-3 | RAB | justin spratt
  • 47. Pandora users have also given over 25 billion thumbs, to help personalize their stations, and on average Pandora streams around 200 million songs before 10am each morning. RadioWorks - August 21-3 | RAB | justin spratt
  • 48.
  • 49.
  • 50.
  • 51. THE FUTURE OF RADIO
  • 52. Transmission via radio waves will be augmented by wireless Internet. Those networks will carry much more interactive and smarter audio content, which will likely push broadcasters toward a more personalised experience. RadioWorks - August 21-3 | RAB | justin spratt
  • 53. How? At the very least, we will know region (via IP address) and exact time spent listening. If we get a logged-in user, we can build interesting profiles and target accordingly. We can also induce listenership. RadioWorks - August 21-3 | RAB | justin spratt
  • 54. "There's no question that it will change from 10/90 (digital- analog) to 90/10” Michael Robertson, CEO of DAR.fm and founder MP3.com RadioWorks - August 21-3 | RAB | justin spratt
  • 55. Sure. But the question is, when? Don’t be the boiling frog. RadioWorks - August 21-3 | RAB | justin spratt
  • 56. Disrupt yourself now will there is still runway. RadioWorks - August 21-3 | RAB | justin spratt
  • 57. TSL* will be increasingly under threat. And Ad revenue too. Why? The internet gives exact figures (and they are lower). (*time spent listening.) RadioWorks - August 21-3 | RAB | justin spratt
  • 58. Videos Prime Time Call Girl Mosquito Repellant
  • 59. The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes Marcel Proust RadioWorks - August 21-3 | RAB | justin spratt

Editor's Notes

  1. Edwin H. Armstrong, who was awarded the patent for FM radio in 1933
  2. AC Nielsen, which compiles advertising spending figures in SA, reported that R34,4bn was spent on advertising in SA in the 12 months up to February 2013. (19bn)
  3. When Pandora struck a deal with Pioneer Corp. to bundle the internet radio service into dashboard navigation systems (this was in 2010).
  4. Our average listening time is between 40 minutes and one hour – 2OVradioDifferent elements will have different prices (per Qualified Session). So if a certain show averages 100 Qualified Session, then a 30 second ad run every hour during that show, will cost R1,500. This is because 30 second ads have a CPQ of R15. Show sponsorships, live-reads and other elements, will have a set CPQ - some higher/lower than others.
  5. Our average listening time is between 40 minutes and one hour – 2OVradioDifferent elements will have different prices (per Qualified Session). So if a certain show averages 100 Qualified Session, then a 30 second ad run every hour during that show, will cost R1,500. This is because 30 second ads have a CPQ of R15. Show sponsorships, live-reads and other elements, will have a set CPQ - some higher/lower than others.
  6. Our average listening time is between 40 minutes and one hour – 2OVradioDifferent elements will have different prices (per Qualified Session). So if a certain show averages 100 Qualified Session, then a 30 second ad run every hour during that show, will cost R1,500. This is because 30 second ads have a CPQ of R15. Show sponsorships, live-reads and other elements, will have a set CPQ - some higher/lower than others.
  7. Radio gives you an often-captive audience - people listening in cars and offices - while online is an ideal platform for interacting with them.
  8. Stitcher Radio is amazing. The four-year-old company blends terrestrial broadcasts with popular podcasts to let users build a highly personalized, lean-back radio experience. Earlier this year, Stitcher Radio announced a partnership with Ford. Pandora's Music Genome Project still provides some of the smartest semi-automated music recommendations out there.Terrestrial radio conglomerate Clear Channel sees the threat posed by innovative startups and has responded accordingly. Its iHeartRadio service combines 1,5000 live broadcast stations with personalized channels fueled by the Echo Nest's music recommendation application programming interface. 
  9. Stitcher Radio is amazing. The four-year-old company blends terrestrial broadcasts with popular podcasts to let users build a highly personalized, lean-back radio experience. Earlier this year, Stitcher Radio announced a partnership with Ford. Pandora's Music Genome Project still provides some of the smartest semi-automated music recommendations out there.Terrestrial radio conglomerate Clear Channel sees the threat posed by innovative startups and has responded accordingly. Its iHeartRadio service combines 1,5000 live broadcast stations with personalized channels fueled by the Echo Nest's music recommendation application programming interface. 
  10. Michael Robertson, CEO of DAR.fm and founder of the original MP3.com, recently expressed confidence in the long-awaited migration from passive over-the-air listening to more configurable music streams offered by web / mobile services.
  11. Michael Robertson, CEO of DAR.fm and founder of the original MP3.com, recently expressed confidence in the long-awaited migration from passive over-the-air listening to more configurable music streams offered by web / mobile services.
  12. Michael Robertson, CEO of DAR.fm and founder of the original MP3.com, recently expressed confidence in the long-awaited migration from passive over-the-air listening to more configurable music streams offered by web / mobile services.