Tan Siew Khim has over 25 years of experience in administrative roles. She is currently a Program Analyst at AIG APAC Holdings, where she provides administrative support to the Talent Management team and coordinates various training programs and initiatives across Asia Pacific. Previously, she held administrative positions at ACS Business Solution supporting training programs at Credit Suisse, and StarHub in their training department. She has extensive experience in coordinating training events, sourcing venues, managing budgets, and providing general administrative support.

1. R E S U M E
Employment History
2012 – Present AIG APAC Holdings Pte Ltd
Program Analyst providing overall administration support to Talent Management Regional Team and playing a
key role in liaising with various stakeholders across business unit across countries (with APAC including Japan)
 Provide administrative support to Department Head in terms of diary/scheduling, expense reporting,
travel requests and report this to global TM on a regular basis.
 Conduct Virtual Regional Onboarding for New Hire with APAC
 Performance Management - support Performance Management process
 Support on designing L&D Page for Core Curriculum Program and Talent Connection clean up
 Logistic support for Core Curriculum & Leadership Program (i.e. source venue, entre budget into
StarCite for approval( this include liaise with BCD on signing of hotels contract), prepare attendance
sheet, communication, set-up logistic, materials coordination and process invoice payment)
 Integration of resources, processes, best practice and offerings across country, region/s and global
(Vendor Management, Talent Connection migration for L&D, External Training Application Form).
 Budget - Manage Regional Team T&E and send report to Global. Coordinate and manage T&E and
training budgets effectively across country, region and global
 Travel & Expenses - Tracking of T&E for Talent Management (Singapore base colleague)
 Support Vendor Management Process
 Invoices - Co-ordinate a smooth transaction for all invoices processing across country, region and global
with Finance and vendor.
 Design and Implementation of Development Initiatives/Programs to support Asia Pacific HR
Priorities - work with vendor to design new program (Resolving Conflicts). This includes designing of
materials, role plays cater to AIG needs. Work with Program Sponsor on welcoming the participants -
Sourcing of training venue (internal & external) - Send communication note to program sponsor and
participants
 Coaching - coach new Director how to upload their T&E Expenses in Concur System. Coach new
team member on AIG process, manage program, StarCite and Talent Connection.
 RA Leader – Workplace Safety representative for Regional HR.
Name : Tan Siew Khim (Casina)
Addres : Blk 124 Rivervale Drive, #07-183, Singapore 540124
Date of birth : 23 June 1973
Marital Status : Married
Citizenship : Singaporean
Contact No. : (65) 9859 0873
Email : casinatan0219@yahoo.com.sg

2. 2010 – 2012 ACS Business Solution Pte Ltd
(On-site support at Client office – Credit Suisse AG @ Talent Development SG)
Program Specialist providing training administrative & on-site support for training programs and playing a key
role in liaising with various stakeholders across business units and across countries (Singapore & Hong Kong)
to manage the training delivery logistics.
Specific tasks include:
 Coordination for rooms set-up, printing of materials, arrange technical support from the media team,
meet & greet of vendors, collating program evaluation scores
 Overall in-charge of the training rooms booking system
 Sourcing of external training venue & catering and ensuring cost saving for the bank
 Processing of invoices for the whole of Talent Development in Singapore which include liaising with the
Accounts Payable Team in SG & India
 Vendor onboarding and handling of vendor contract with Supply Management which also includes filing
& uploading to the SharePoint and liaising with the internal CRES Team
 Support in generating MIS report from the MIS System
 Data Entry for MAS Claim
 Setting-up equipment & control the Dart Fish software for the Frontline Training Role Play (Private
Banking)
 In-charge of department equipment & stationery
 Ad Hoc Administration Support
 Fire Warden for Talent Development
 Support relocation of offices
 Committee for the Smart Working Pilot
1999 – 2009 StarHub Ltd
Admin Executive for the training department providing overall administration support to the whole training
department
 Administration and coordination of all Training events/Briefing/Seminars with vendors/internal customers
(from different departments)
 Handling enquiries and maintaining relationships with internal/external customers
 Preparation and submission of Training Application Forms for approval
 Training Calendar Planning for New Hire
 Coordination for New Hire training with internal customers
 Conducting briefing for all new hire
 Responsible for printing, binding of training materials/attendance sheet/evaluation forms/certifications for
every New Hire.
 Sourcing & booking of Seminar room, accommodation arrangement with local/oversea Hotel & Resort +
Air Ticket
 In-charge of office equipment & stationery + budgeting
 Processing of invoices and reimbursement for trainers
 Providing secretarial support to Senior Manager
 Basic Web Administration (i.e. Creation of courses, data entry & generate reports (PeopleSoft)
 Conduct interview and on-the-job training for new temp staff

3. 1996 – 1999 Kingsmen Project Pte Ltd / Kingsmen Exhibition Pte Ltd
Admin Assistant to Exhibition & Interior Designer
 Issuing Purchase Order
 Keeping track of staff Annual Leave
 Sourcing and liaising with supplier for materials samples and orders of stationery
 Administrative support to designers (i.e. Processing of invoices/prepare quotation, contract & petty cash
claim)
 Courier arrangement for sending drawings to client from different countries
 Ad Hoc (Reception duties during lunch time)
1993 – 1996 Yamaha Music Asia Pte Ltd
Senior Course Co-ordinator
 Handling internal and external customer enquiry, enrolment and complaints
 Collection of School Fee and Sales of book
 Preparation of monthly report and submit to School Manager
 Concert arrangement (i.e. Transportation arrangement of equipment to the concert venue + MC for the
event)
 Examination Planning for Electone exam
 Monthly stock inventory
 Supervisory role
1992 – 1993 Compusource Pte Ltd
Admin Assistant
 Handling phone call and customer enquiry
 Issuing purchase orders
 Receiving stock
 Performing daily administration suites
Education/Course Attended
1980 – 1985 Holy Innocents’ Primary School – PSLE
1986 – 1990 Yuying Secondary School – GCE “N” Level
1990 – 1991 National Institute of Commerce (currently know as ITE) – Certificate in Office Skill
2002 – 2002 SSTC – Private Secretary Course and Business Administration
Language Speak & Written - English & Mandarin
Computer Skills - MS Office