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Quick Tips for
Effective Email
Communication
PRODUCTIVE WORKSPACE
HTTP://PRODUCTIVEWORKSPACE.BLOGSPOT.COM
SHREYAS KULKARNI
Why effective communication?
• Clear exchange of information
• No ambiguity in expected results
• Save time and effort
• Get desired results faster
Email Communication
Scenarios
• Asking information via email
• Assigning work via email
• Providing a response via email
When asking for information
• Be specific when you ask for any information. Be clear as to what
exact information is needed and if in any specific format.
• Enlist your questions in a numbered bullet list.This will help others to
focus on one question at a time and provide precise answers and you
can refer to item by a number.
• Be specific about deadline when you must have the answer.
• Be specific as to who is responsible for providing answer in case email
is being sent to several people .
When assigning any work
• When assigning any work be specific as to who is responsible for
carrying out the task. Do not leave ambiguity as far as possible.
• Be specific as to what exactly needs to be done. Do not assume that
the next person will always understand what exactly is expected to be
done.
• Be specific as to when exactly work must be complete.
When providing response
• Provide response in a way that is easy to follow for all recipients.
• Provide a response in a way that can be reused. Next person will
really appreciate you when you send a response that need little
editing if it needs to be forwarded to others.
• Provide information in a way so that next person does not have to
spend lot of time understanding your response.
Thank you

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Quick tips for effective email communication

  • 1. Quick Tips for Effective Email Communication PRODUCTIVE WORKSPACE HTTP://PRODUCTIVEWORKSPACE.BLOGSPOT.COM SHREYAS KULKARNI
  • 2. Why effective communication? • Clear exchange of information • No ambiguity in expected results • Save time and effort • Get desired results faster
  • 3. Email Communication Scenarios • Asking information via email • Assigning work via email • Providing a response via email
  • 4. When asking for information • Be specific when you ask for any information. Be clear as to what exact information is needed and if in any specific format. • Enlist your questions in a numbered bullet list.This will help others to focus on one question at a time and provide precise answers and you can refer to item by a number. • Be specific about deadline when you must have the answer. • Be specific as to who is responsible for providing answer in case email is being sent to several people .
  • 5. When assigning any work • When assigning any work be specific as to who is responsible for carrying out the task. Do not leave ambiguity as far as possible. • Be specific as to what exactly needs to be done. Do not assume that the next person will always understand what exactly is expected to be done. • Be specific as to when exactly work must be complete.
  • 6. When providing response • Provide response in a way that is easy to follow for all recipients. • Provide a response in a way that can be reused. Next person will really appreciate you when you send a response that need little editing if it needs to be forwarded to others. • Provide information in a way so that next person does not have to spend lot of time understanding your response.