SlideShare a Scribd company logo
6400000 
6200000 
6000000 
5800000 
5600000 
5400000 
5200000 
5000000 
4800000 
2007-08 
2008-09 
2009-10 
Cat. Sx 
2010-11 
2011-12 
2012-13 
2013-14 
2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 
Cat. Sx 5404406 5810336 5810684 6032724 6349205 6302894 6103062
< 6/60 = Visual rehabilitation 
6/36 to 6/18 = Visual improvement 
6/12 to 6/9 = Vision enhancement 
Good SICS Vs. average Phaco
Safe Predictable High Quality Cataract Surgery 
with Invitingly affordable pricing and 
comprehensive ophthalmic care 
is the way forwards 
• Good Microscope 
• Good Phaco machines 
• Biometery 
• Recording system 
• Betadine drops 
• ETO sterilisation 
• Intra cameral injection 
• Good fluids 
• And Disposables. 
• OCT 
• HVA 
• DFA 
• Specular 
• DFP Optos
• It gives a 10 micron 
imaging of the retina and 
the optic nerve and can 
be performed by a 
technician 
• Its gives us valuable 
information regarding 
angle and cornea and 
assessing glaucoma 
l A non-contact tonometer l Humphrey Visual Filed Analyzer 
l DFA l DFP Optos l Specular Microscope
A product is not quality because it is hard to make 
and costs a lot of money. 
This is incompetence. 
Customers pay only for what is of use to them and gives 
them value. 
Nothing else constitutes quality. 
— Peter Drucker 
Quality is no Rocket Science 
Purist makes it exclusive and elusive 
Practically quality has to be affordable
It Speaks of a disciplined hospital 
Preparedness 
of the system to serve 
Completeness 
of Doctors, Paramedics, Instruments, Infrastructure to serve 
Belonging and motivation to serve 
Affordable Transparency 
to sustainable growth
Beginners 
work free 
Low 
expectations 
Poor 
quality
Simple MIS: l C1: Appointments, Registration and Billing 
l C2: Medical Data entry l C3: Medicine Spectacle shop 
l C4: Ward, OT, Stocks, Administration 
• Intervention Ratio 
• Number Vs. Quality care 
• Compliance and follow-up 
• Vision at intervention 
• Vision after intervention
Many organisation follow a 
companionate approach 
where earning from the 
privileged serve the 
underprivileged with the 
onus on the organisation 
It could be better to tier them into two separate hospitals in the 
same infrastructure where the free subsidized hospitals works in 
the non-prime time morning with the beginners and the lesser 
known doctors. 
Where as senior and branded consultants from outside (on fee 
for service basis) can offer quality services in afternoon 
surgeries and evening practices.
Quality means doing it right when 
nobody is watching 
— Henry Ford
Quality — how it is important

More Related Content

What's hot

Medical design operational efficiency seminar.ppt
Medical design  operational efficiency seminar.pptMedical design  operational efficiency seminar.ppt
Medical design operational efficiency seminar.ppt
frankricci
 
Office based Surgery
Office based SurgeryOffice based Surgery
Office based Surgery
Alycia Viscardi
 
Quality Improvement paper
Quality Improvement paperQuality Improvement paper
Quality Improvement paperEllen Huff
 
Ambulatory surgery center business overview
Ambulatory surgery center business overviewAmbulatory surgery center business overview
Ambulatory surgery center business overview
Michael Cardenas
 
Hospital Bed Managment
Hospital Bed ManagmentHospital Bed Managment
Hospital Bed ManagmentPaul Faguy
 
Can Pushing help our ED PET
Can Pushing help our ED PETCan Pushing help our ED PET
Can Pushing help our ED PETEugene Farrell
 
Document
DocumentDocument
Document
soumenpatra15
 
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
The Neenan Company
 
3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability
3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability
3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability
Wellbe
 
Rapid Response Supply Chains at Cordis
Rapid Response Supply Chains at CordisRapid Response Supply Chains at Cordis
Rapid Response Supply Chains at Cordis
Lean Enterprise Academy
 
Pushpawati Singhania Research Institute (PSRI Hospital)
Pushpawati Singhania Research Institute (PSRI Hospital)Pushpawati Singhania Research Institute (PSRI Hospital)
Pushpawati Singhania Research Institute (PSRI Hospital)
eHEALTH Magazine
 
India's most trusted dignostics and pathalogy centres
India's most trusted dignostics and pathalogy centresIndia's most trusted dignostics and pathalogy centres
India's most trusted dignostics and pathalogy centres
Insights success media and technology pvt ltd
 
Elsevier Health - Clinical Decision Support
Elsevier Health - Clinical Decision SupportElsevier Health - Clinical Decision Support
Elsevier Health - Clinical Decision Support
eHEALTH Magazine
 
Wait time for treatment in hospital ED
Wait time for treatment in hospital EDWait time for treatment in hospital ED
Wait time for treatment in hospital EDAaron Fuhrman
 
Improving CPR success rate Improvement Project (FOCUS-PDCA)
Improving CPR success rate Improvement Project (FOCUS-PDCA)Improving CPR success rate Improvement Project (FOCUS-PDCA)
Improving CPR success rate Improvement Project (FOCUS-PDCA)
Mohamed Nassif, MD, MSc, CPHQ, CPPS, LSSGB.
 
Key Strategies for Improving Hospital Flow
Key Strategies for Improving Hospital FlowKey Strategies for Improving Hospital Flow
Key Strategies for Improving Hospital Flow
EmCare
 
Outpatient CDI GA ACDIS Presentation
Outpatient CDI  GA ACDIS PresentationOutpatient CDI  GA ACDIS Presentation
Outpatient CDI GA ACDIS Presentation
Raghu Vir
 
Building A Global Brand Through Content Marketing
Building A Global Brand Through Content MarketingBuilding A Global Brand Through Content Marketing
Building A Global Brand Through Content Marketing
LiveWorld
 
Healthcare Six Sigma Project
Healthcare Six Sigma ProjectHealthcare Six Sigma Project
Healthcare Six Sigma Project
Michael Floriani
 

What's hot (20)

Medical design operational efficiency seminar.ppt
Medical design  operational efficiency seminar.pptMedical design  operational efficiency seminar.ppt
Medical design operational efficiency seminar.ppt
 
Office based Surgery
Office based SurgeryOffice based Surgery
Office based Surgery
 
Quality Improvement paper
Quality Improvement paperQuality Improvement paper
Quality Improvement paper
 
Ambulatory surgery center business overview
Ambulatory surgery center business overviewAmbulatory surgery center business overview
Ambulatory surgery center business overview
 
Hospital Bed Managment
Hospital Bed ManagmentHospital Bed Managment
Hospital Bed Managment
 
Can Pushing help our ED PET
Can Pushing help our ED PETCan Pushing help our ED PET
Can Pushing help our ED PET
 
Document
DocumentDocument
Document
 
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
 
3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability
3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability
3 Strategies for Maximizing Service Line Efficiency, Quality and Profitability
 
Rapid Response Supply Chains at Cordis
Rapid Response Supply Chains at CordisRapid Response Supply Chains at Cordis
Rapid Response Supply Chains at Cordis
 
Pushpawati Singhania Research Institute (PSRI Hospital)
Pushpawati Singhania Research Institute (PSRI Hospital)Pushpawati Singhania Research Institute (PSRI Hospital)
Pushpawati Singhania Research Institute (PSRI Hospital)
 
India's most trusted dignostics and pathalogy centres
India's most trusted dignostics and pathalogy centresIndia's most trusted dignostics and pathalogy centres
India's most trusted dignostics and pathalogy centres
 
Elsevier Health - Clinical Decision Support
Elsevier Health - Clinical Decision SupportElsevier Health - Clinical Decision Support
Elsevier Health - Clinical Decision Support
 
Wait time for treatment in hospital ED
Wait time for treatment in hospital EDWait time for treatment in hospital ED
Wait time for treatment in hospital ED
 
Improving CPR success rate Improvement Project (FOCUS-PDCA)
Improving CPR success rate Improvement Project (FOCUS-PDCA)Improving CPR success rate Improvement Project (FOCUS-PDCA)
Improving CPR success rate Improvement Project (FOCUS-PDCA)
 
Webinar: Med Rec Quality Audit Tool
Webinar: Med Rec Quality Audit ToolWebinar: Med Rec Quality Audit Tool
Webinar: Med Rec Quality Audit Tool
 
Key Strategies for Improving Hospital Flow
Key Strategies for Improving Hospital FlowKey Strategies for Improving Hospital Flow
Key Strategies for Improving Hospital Flow
 
Outpatient CDI GA ACDIS Presentation
Outpatient CDI  GA ACDIS PresentationOutpatient CDI  GA ACDIS Presentation
Outpatient CDI GA ACDIS Presentation
 
Building A Global Brand Through Content Marketing
Building A Global Brand Through Content MarketingBuilding A Global Brand Through Content Marketing
Building A Global Brand Through Content Marketing
 
Healthcare Six Sigma Project
Healthcare Six Sigma ProjectHealthcare Six Sigma Project
Healthcare Six Sigma Project
 

Similar to Quality — how it is important

Zebra Medical Vision - NOAH19 London
Zebra Medical Vision - NOAH19 LondonZebra Medical Vision - NOAH19 London
Zebra Medical Vision - NOAH19 London
NOAH Advisors
 
Service Innovation in Healthcare
Service Innovation in Healthcare Service Innovation in Healthcare
Service Innovation in Healthcare
Spring Wedlund
 
Ccm presentation june_2012
Ccm presentation june_2012Ccm presentation june_2012
Ccm presentation june_2012dgiplcorponline
 
Medical standards in the land of smiles guarantee you are in good hands
Medical standards in the land of smiles guarantee you are in good handsMedical standards in the land of smiles guarantee you are in good hands
Medical standards in the land of smiles guarantee you are in good hands
Thailand MedicalTourism
 
Decentralized Monitoring in Clinical Trials
Decentralized Monitoring in Clinical TrialsDecentralized Monitoring in Clinical Trials
Decentralized Monitoring in Clinical Trials
ClinosolIndia
 
Marketing Plan for Multi Diagnostic Center
Marketing Plan for Multi Diagnostic CenterMarketing Plan for Multi Diagnostic Center
Marketing Plan for Multi Diagnostic Center
Sameer Shinde
 
IMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdf
IMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdfIMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdf
IMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdf
brand44
 
An Effective Approach to X-ray Equipment Upgrade
An Effective Approach to X-ray Equipment UpgradeAn Effective Approach to X-ray Equipment Upgrade
An Effective Approach to X-ray Equipment Upgrade
Carestream
 
Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...
Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...
Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...
Ajjay Kumar Gupta
 
DrDoctor - ECO 17: Transforming care through digital health
DrDoctor - ECO 17: Transforming care through digital healthDrDoctor - ECO 17: Transforming care through digital health
DrDoctor - ECO 17: Transforming care through digital health
Innovation Agency
 
BIG 16 Presentation for TEP Draf.pptx
BIG 16 Presentation for TEP Draf.pptxBIG 16 Presentation for TEP Draf.pptx
BIG 16 Presentation for TEP Draf.pptx
KaushalKothari6
 
NHS SE presentation
NHS SE presentationNHS SE presentation
NHS SE presentation
Jisc
 
Costing for Hospitals - How to arrive at service level cost ?
Costing for Hospitals - How to arrive at service level cost ?Costing for Hospitals - How to arrive at service level cost ?
Costing for Hospitals - How to arrive at service level cost ?
Manivannan S
 
2012 to 2013 Australian Hospital Digital Scanning Survey
2012 to 2013 Australian Hospital Digital Scanning Survey2012 to 2013 Australian Hospital Digital Scanning Survey
2012 to 2013 Australian Hospital Digital Scanning Survey
squareearth
 
Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...
Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...
Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...
Health Catalyst
 
Nexus oep slide_deck
Nexus oep slide_deckNexus oep slide_deck
Nexus oep slide_deckpschang00
 
Image Core Lab _ www.imagecorelab.com
Image  Core Lab _ www.imagecorelab.comImage  Core Lab _ www.imagecorelab.com
Image Core Lab _ www.imagecorelab.com
Mathew B R
 
Network Adequacy For Health Systems
Network Adequacy For Health SystemsNetwork Adequacy For Health Systems
Network Adequacy For Health Systems
Darren Huff
 
CT Scan Scenarios
CT Scan ScenariosCT Scan Scenarios
CT Scan Scenarios
Michelle Singh
 
Orlando Agrippa, Draper & Dash at "Journeys of Health-Tech Innovation" Nov 3...
Orlando Agrippa, Draper & Dash  at "Journeys of Health-Tech Innovation" Nov 3...Orlando Agrippa, Draper & Dash  at "Journeys of Health-Tech Innovation" Nov 3...
Orlando Agrippa, Draper & Dash at "Journeys of Health-Tech Innovation" Nov 3...
Health-Tech Innovation LABS
 

Similar to Quality — how it is important (20)

Zebra Medical Vision - NOAH19 London
Zebra Medical Vision - NOAH19 LondonZebra Medical Vision - NOAH19 London
Zebra Medical Vision - NOAH19 London
 
Service Innovation in Healthcare
Service Innovation in Healthcare Service Innovation in Healthcare
Service Innovation in Healthcare
 
Ccm presentation june_2012
Ccm presentation june_2012Ccm presentation june_2012
Ccm presentation june_2012
 
Medical standards in the land of smiles guarantee you are in good hands
Medical standards in the land of smiles guarantee you are in good handsMedical standards in the land of smiles guarantee you are in good hands
Medical standards in the land of smiles guarantee you are in good hands
 
Decentralized Monitoring in Clinical Trials
Decentralized Monitoring in Clinical TrialsDecentralized Monitoring in Clinical Trials
Decentralized Monitoring in Clinical Trials
 
Marketing Plan for Multi Diagnostic Center
Marketing Plan for Multi Diagnostic CenterMarketing Plan for Multi Diagnostic Center
Marketing Plan for Multi Diagnostic Center
 
IMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdf
IMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdfIMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdf
IMERA Business Plan Sep 2023 Enterprise AI Event.pptx.pdf
 
An Effective Approach to X-ray Equipment Upgrade
An Effective Approach to X-ray Equipment UpgradeAn Effective Approach to X-ray Equipment Upgrade
An Effective Approach to X-ray Equipment Upgrade
 
Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...
Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...
Medical Diagnostic Centre, Medical diagnosis Services, Pathology Laboratory, ...
 
DrDoctor - ECO 17: Transforming care through digital health
DrDoctor - ECO 17: Transforming care through digital healthDrDoctor - ECO 17: Transforming care through digital health
DrDoctor - ECO 17: Transforming care through digital health
 
BIG 16 Presentation for TEP Draf.pptx
BIG 16 Presentation for TEP Draf.pptxBIG 16 Presentation for TEP Draf.pptx
BIG 16 Presentation for TEP Draf.pptx
 
NHS SE presentation
NHS SE presentationNHS SE presentation
NHS SE presentation
 
Costing for Hospitals - How to arrive at service level cost ?
Costing for Hospitals - How to arrive at service level cost ?Costing for Hospitals - How to arrive at service level cost ?
Costing for Hospitals - How to arrive at service level cost ?
 
2012 to 2013 Australian Hospital Digital Scanning Survey
2012 to 2013 Australian Hospital Digital Scanning Survey2012 to 2013 Australian Hospital Digital Scanning Survey
2012 to 2013 Australian Hospital Digital Scanning Survey
 
Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...
Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...
Network, Technology, and Data: Missing Pieces of the Puzzle for Clinical Tria...
 
Nexus oep slide_deck
Nexus oep slide_deckNexus oep slide_deck
Nexus oep slide_deck
 
Image Core Lab _ www.imagecorelab.com
Image  Core Lab _ www.imagecorelab.comImage  Core Lab _ www.imagecorelab.com
Image Core Lab _ www.imagecorelab.com
 
Network Adequacy For Health Systems
Network Adequacy For Health SystemsNetwork Adequacy For Health Systems
Network Adequacy For Health Systems
 
CT Scan Scenarios
CT Scan ScenariosCT Scan Scenarios
CT Scan Scenarios
 
Orlando Agrippa, Draper & Dash at "Journeys of Health-Tech Innovation" Nov 3...
Orlando Agrippa, Draper & Dash  at "Journeys of Health-Tech Innovation" Nov 3...Orlando Agrippa, Draper & Dash  at "Journeys of Health-Tech Innovation" Nov 3...
Orlando Agrippa, Draper & Dash at "Journeys of Health-Tech Innovation" Nov 3...
 

More from lionsleaders

Ppt for webinar on 12th december
Ppt for webinar on 12th decemberPpt for webinar on 12th december
Ppt for webinar on 12th december
lionsleaders
 
Lions engagement with diabetes programs in india
Lions engagement with diabetes programs in indiaLions engagement with diabetes programs in india
Lions engagement with diabetes programs in india
lionsleaders
 
Simple ways to build our brand
Simple ways to build our brandSimple ways to build our brand
Simple ways to build our brand
lionsleaders
 
Way to quality (sight first conclave)
Way to quality (sight first conclave)Way to quality (sight first conclave)
Way to quality (sight first conclave)
lionsleaders
 
Sight first anup zimba
Sight first anup zimbaSight first anup zimba
Sight first anup zimba
lionsleaders
 
Understanding ot protocols devyesh shah
Understanding ot protocols  devyesh shahUnderstanding ot protocols  devyesh shah
Understanding ot protocols devyesh shah
lionsleaders
 
Sf conclave sai lions-patna
Sf conclave sai lions-patnaSf conclave sai lions-patna
Sf conclave sai lions-patna
lionsleaders
 
Managing human resources dr.rajesh saini
Managing human resources dr.rajesh sainiManaging human resources dr.rajesh saini
Managing human resources dr.rajesh saini
lionsleaders
 
Journey so far &amp; horizon beyond dr.mariotti
Journey so far &amp; horizon beyond dr.mariottiJourney so far &amp; horizon beyond dr.mariotti
Journey so far &amp; horizon beyond dr.mariotti
lionsleaders
 
Lion sight first conclave madhavan
Lion sight first conclave madhavanLion sight first conclave madhavan
Lion sight first conclave madhavan
lionsleaders
 
Jamalpu rquality eye_care_ in lions eye hospitals
Jamalpu rquality eye_care_ in lions eye  hospitalsJamalpu rquality eye_care_ in lions eye  hospitals
Jamalpu rquality eye_care_ in lions eye hospitals
lionsleaders
 
Effective inventory management dr.s.c.shetty
Effective inventory management  dr.s.c.shettyEffective inventory management  dr.s.c.shetty
Effective inventory management dr.s.c.shetty
lionsleaders
 
Cost management in charitable eye hospital dr.kuldeep dole
Cost management in charitable eye hospital  dr.kuldeep doleCost management in charitable eye hospital  dr.kuldeep dole
Cost management in charitable eye hospital dr.kuldeep dole
lionsleaders
 
Building diabetes program in our facilities
Building diabetes program in our facilitiesBuilding diabetes program in our facilities
Building diabetes program in our facilities
lionsleaders
 
Balancing income vs expenses
Balancing income vs expensesBalancing income vs expenses
Balancing income vs expenses
lionsleaders
 
A little endeavour from ranaghat (sight first conclave)
A little endeavour from   ranaghat (sight first conclave)A little endeavour from   ranaghat (sight first conclave)
A little endeavour from ranaghat (sight first conclave)
lionsleaders
 
Excellence
ExcellenceExcellence
Excellence
lionsleaders
 
Engaging women & families in the future of lions
Engaging women & families in the future of lionsEngaging women & families in the future of lions
Engaging women & families in the future of lions
lionsleaders
 
Email etiquette
Email etiquette Email etiquette
Email etiquette
lionsleaders
 
Energize club-excellence-process
Energize club-excellence-processEnergize club-excellence-process
Energize club-excellence-process
lionsleaders
 

More from lionsleaders (20)

Ppt for webinar on 12th december
Ppt for webinar on 12th decemberPpt for webinar on 12th december
Ppt for webinar on 12th december
 
Lions engagement with diabetes programs in india
Lions engagement with diabetes programs in indiaLions engagement with diabetes programs in india
Lions engagement with diabetes programs in india
 
Simple ways to build our brand
Simple ways to build our brandSimple ways to build our brand
Simple ways to build our brand
 
Way to quality (sight first conclave)
Way to quality (sight first conclave)Way to quality (sight first conclave)
Way to quality (sight first conclave)
 
Sight first anup zimba
Sight first anup zimbaSight first anup zimba
Sight first anup zimba
 
Understanding ot protocols devyesh shah
Understanding ot protocols  devyesh shahUnderstanding ot protocols  devyesh shah
Understanding ot protocols devyesh shah
 
Sf conclave sai lions-patna
Sf conclave sai lions-patnaSf conclave sai lions-patna
Sf conclave sai lions-patna
 
Managing human resources dr.rajesh saini
Managing human resources dr.rajesh sainiManaging human resources dr.rajesh saini
Managing human resources dr.rajesh saini
 
Journey so far &amp; horizon beyond dr.mariotti
Journey so far &amp; horizon beyond dr.mariottiJourney so far &amp; horizon beyond dr.mariotti
Journey so far &amp; horizon beyond dr.mariotti
 
Lion sight first conclave madhavan
Lion sight first conclave madhavanLion sight first conclave madhavan
Lion sight first conclave madhavan
 
Jamalpu rquality eye_care_ in lions eye hospitals
Jamalpu rquality eye_care_ in lions eye  hospitalsJamalpu rquality eye_care_ in lions eye  hospitals
Jamalpu rquality eye_care_ in lions eye hospitals
 
Effective inventory management dr.s.c.shetty
Effective inventory management  dr.s.c.shettyEffective inventory management  dr.s.c.shetty
Effective inventory management dr.s.c.shetty
 
Cost management in charitable eye hospital dr.kuldeep dole
Cost management in charitable eye hospital  dr.kuldeep doleCost management in charitable eye hospital  dr.kuldeep dole
Cost management in charitable eye hospital dr.kuldeep dole
 
Building diabetes program in our facilities
Building diabetes program in our facilitiesBuilding diabetes program in our facilities
Building diabetes program in our facilities
 
Balancing income vs expenses
Balancing income vs expensesBalancing income vs expenses
Balancing income vs expenses
 
A little endeavour from ranaghat (sight first conclave)
A little endeavour from   ranaghat (sight first conclave)A little endeavour from   ranaghat (sight first conclave)
A little endeavour from ranaghat (sight first conclave)
 
Excellence
ExcellenceExcellence
Excellence
 
Engaging women & families in the future of lions
Engaging women & families in the future of lionsEngaging women & families in the future of lions
Engaging women & families in the future of lions
 
Email etiquette
Email etiquette Email etiquette
Email etiquette
 
Energize club-excellence-process
Energize club-excellence-processEnergize club-excellence-process
Energize club-excellence-process
 

Quality — how it is important

  • 1.
  • 2.
  • 3. 6400000 6200000 6000000 5800000 5600000 5400000 5200000 5000000 4800000 2007-08 2008-09 2009-10 Cat. Sx 2010-11 2011-12 2012-13 2013-14 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 Cat. Sx 5404406 5810336 5810684 6032724 6349205 6302894 6103062
  • 4. < 6/60 = Visual rehabilitation 6/36 to 6/18 = Visual improvement 6/12 to 6/9 = Vision enhancement Good SICS Vs. average Phaco
  • 5.
  • 6. Safe Predictable High Quality Cataract Surgery with Invitingly affordable pricing and comprehensive ophthalmic care is the way forwards • Good Microscope • Good Phaco machines • Biometery • Recording system • Betadine drops • ETO sterilisation • Intra cameral injection • Good fluids • And Disposables. • OCT • HVA • DFA • Specular • DFP Optos
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. • It gives a 10 micron imaging of the retina and the optic nerve and can be performed by a technician • Its gives us valuable information regarding angle and cornea and assessing glaucoma l A non-contact tonometer l Humphrey Visual Filed Analyzer l DFA l DFP Optos l Specular Microscope
  • 12. A product is not quality because it is hard to make and costs a lot of money. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. — Peter Drucker Quality is no Rocket Science Purist makes it exclusive and elusive Practically quality has to be affordable
  • 13.
  • 14. It Speaks of a disciplined hospital Preparedness of the system to serve Completeness of Doctors, Paramedics, Instruments, Infrastructure to serve Belonging and motivation to serve Affordable Transparency to sustainable growth
  • 15. Beginners work free Low expectations Poor quality
  • 16.
  • 17. Simple MIS: l C1: Appointments, Registration and Billing l C2: Medical Data entry l C3: Medicine Spectacle shop l C4: Ward, OT, Stocks, Administration • Intervention Ratio • Number Vs. Quality care • Compliance and follow-up • Vision at intervention • Vision after intervention
  • 18.
  • 19. Many organisation follow a companionate approach where earning from the privileged serve the underprivileged with the onus on the organisation It could be better to tier them into two separate hospitals in the same infrastructure where the free subsidized hospitals works in the non-prime time morning with the beginners and the lesser known doctors. Where as senior and branded consultants from outside (on fee for service basis) can offer quality services in afternoon surgeries and evening practices.
  • 20. Quality means doing it right when nobody is watching — Henry Ford