This document discusses quality and continual improvement in Gammon India. It begins with an introduction that defines continual improvement as an ongoing effort to iteratively improve processes through small incremental changes or large breakthrough changes. It notes the distinction between "continuous" and "continual", with continual referring to discrete improvements over time rather than continuous mathematical improvement. The document then provides background on Gammon India as an infrastructure company in India and the challenges facing the construction industry in India. It outlines the structure of the dissertation, which examines quality and continual improvement processes at Gammon India through a case study.