1. BUSINESS OBJECTIVES, CHALLENGES, INITIATIVES
1. What are the top three or four business initiatives of your organization for the next year
to eighteen months?
2. What are your top three or four business challenges your organization is facing?
3. What is your annual training, corporate development budget?
4. How is your organization structured?
a. Key Management/Decision Makers/Key Influencers/SME’s
b. Key Business Consultants, Advisors, Vendors
c. Number of total employees and number of locations
d. Training coordinators, support staff, etc.
2. What training vendors and products have you had success with in the past? Why?
3. What are your expectations of your trusted vendors in training and learning?
4. What is the buying decision process and who will be involved in making the final
decision?
5. What are the key training performance indicators you are measured against?
6. What success criteria will you use to measure the successful outcome of a Confidence
Based Learning solution from Knowledge Factor?
Learning System Assessment 1 10/11/2016

2. LEARNING SYSTEM QUESTIONS
1. What process do you use to develop your current training program?
2. What methodology/process do you use to evaluate the training outcomes of
individuals?
3. Do you use any specific processes, such as Kirkpatrick’s model of training evaluation?
4. How do you currently go about doing training/continuing education/e-learning today?
a. How is that working for you? If it's not working well, how do you plan on discovering
what might work better?
b. Are you seeing the results you expect from your current training programs?
2. How is your training currently being delivered?
a. Instructor lead / Web-Based / CD/ROM / Conference type / On-line classroom?
b. Any or all of the above?
3. Who is your training audience?
a. Are the learners predominantly internal to our organization, external, or some
combination of the two?
4. What types of reporting is provided to you from your current training/corporate
development programs/systems? Is it what you want or do you want additional
reporting capabilities?
5. There must be some history in how you ended up with your current training/learning
system situation. What needs to happen with your decision team before they decide to
do something different?
Learning System Assessment 2 10/11/2016

3. LEARNING SYSTEM QUESTIONS (continued)
6. Who are you using today to provide training or continuing education programs to your
company?
7. What exactly are you trying to solve or accomplish using Confidence Based Learning
from Knowledge Factor that you are not receiving today with your current solution?
8. Since bringing Confidence Based Learning from Knowledge Factor into your
organization would necessitate changes in your normal operating procedures, what
would your decision team need to understand before they'd be willing to help with the
success of the change process?
Learning System Assessment 3 10/11/2016

4. TECHNOLOGY QUESTIONS
1. What type of training systems do you use today?
a. LMS / LCMS / CMS?
b. Human Resources System(s)?
c. ERP?
d. Manufacturing?
e. Authoring Tools
f. Web enabled tools
g. Other
2. How is your technology-based training accessed?
a. Intranet?
b. Internet?
c. Other?
3. Do you use any Web Services applications to access internal systems for content or
reporting?
a. Is courseware portability and interoperability important to your organization? If so, will
AICC or SCORM compliance be required?
4. How do you manage learner access to your training?
5. What types of training content do you currently deliver?
6. Is the training Content internal or purchased from an outside resource?
a. If Internal, how is it developed?
Learning System Assessment 4 10/11/2016

5. TECHNOLOGY QUESTIONS (continued)
7. Do you have any Rich Media, simulations, scenarios, and audio in any of your training?
8. Do you do internal testing or assessment after training?
Learning System Assessment 5 10/11/2016

6. TECHNOLOGY QUESTIONS (continued)
7. Do you have any Rich Media, simulations, scenarios, and audio in any of your training?
8. Do you do internal testing or assessment after training?
Learning System Assessment 5 10/11/2016