Are you facing these
 9 Signs of Misalignment?

Awareness Presentation by:
Louis Chin, General Manager
Morphos International Pte Ltd                              Empowering Breakthrough Growth!
              All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 1
             : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
1. Disengaged and Dissatisfied
                Employees
• Research has shown that
  more than 2 in 3 persons
  are not engaged or are
  actively disengaged in
  their current positions.
• This may lead to:
   –   Low workforce productivity
   –   Low business profitability
   –   Loss of customers
   –   Absenteeism problems
   –   Defects in production line
   –   High employee turnover

             Research from Gallup. Photo from: Stock photo , Fotolia.com   Empowering Breakthrough Growth!
                       All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 2
                      : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
2. Difficulty in Retaining Quality
                    Staff
• Unseen costs in replacing a staff:
                                                                   How much does turnover cost?
   – Exit costs
   – Recruiting
                                                                         Depending on job
   – Interviewing                                                  nature, industry and country, it
   – Hiring                                                         could range anywhere from
   – Orientation                                                      US$3,500 to US$25,000!
   – Training and salary paid while training
   – Reduced productivity                                            Think twice before you fire!
   – Customer dissatisfaction
   – Reduced business
   – Administrative costs
   – Lost expertise (especially if a specialised
     employee goes)
   – Cost of hiring temporary works
                                         Photo from: Stock photo   Empowering Breakthrough Growth!
                    All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 3
                   : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
3. Difficulty in Attracting the Right
                 Talent
• Having the right person
  in the right place could
  mean the difference
  between life and death
• 8 in 10 Singapore
  companies struggle
  attracting ‘critical skill
  employees and 77%
  cannot find high-
  potential employees
     Survey from Towers Watson; Photo from: Jupiterimages / Getty Images   Empowering Breakthrough Growth!
                        All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 4
                       : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
4. Heavy Investment in R&D but
     Fail to Commercialise Viably
• From studying the business launches of about
  100 companies,
                                                                           39%
       86%                               62%




                                                                           61%
                                         38%
       14%

 Business Launch            Revenue Impact                        Profit Impact

   Me-Too & Value Improvement                                 Blue Ocean creation
             Research from: W. Chan Kim and Renee Mauborgne   Empowering Breakthrough Growth!
              All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 5
             : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
5. Business Performance Reaching a
Plateau with Shrinking Profit Margins
            Rising Supply
           with NO Increase
              in Demand                    Shrinking Trade
                                             Barriers with
                                          Intensified Global
                                             Competition

                                                          Accelerated
                                                       Commoditization of
                                                       Products & Services

                                                            Increasing Price Wars and
                                                             Shrinking Profit Margins

                                                                    Converging Branding in
                                                                    Overcrowded Industries

                           Research from: UCSI BOSRC   Empowering Breakthrough Growth!
         All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 6
        : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
6. Offerings Becoming Commoditized
    with Decreasing Price Points




                                                      Empowering Breakthrough Growth!
         All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 7
        : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
7. Everyone Seems Busy but the
           Output is Low
• Employees busy
  creating work for
  other
  employees, which
  does not benefit
  the customer
• People in the
  company have a
  sense of being
  overwhelmed
  with work and
  may experience
  burnout
                                  Photo from: Stock photo   Empowering Breakthrough Growth!
             All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 8
            : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
8. Organisational Leaders are
     Constantly “Fighting Fires”
• Reactive leadership                             The “CEO”
  instead of proactive
  leadership
• Recurrent problems not
  identified and resolved
  at the root
• Operational problems
  distract leaders from
  seeing the bigger picture
  and making strategic
  moves
                                  Photo from: Stock photo   Empowering Breakthrough Growth!
             All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 9
            : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
9. Complicated and Repeated
 Processes Causing High Costs and
         Low Productivity
• Multiple forms and
  approvals needed for an
  internal decision or
  function
• New employees require
  an extended period of
  time to learn about how
  the organisation operates
• The clerk with 20 years of
  experience becomes the
  most critical employee
                                   Photo from: Stock photo   Empowering Breakthrough Growth!
              All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 10
             : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
If you are experiencing any of the
      signs of misalignment…
 We provide COACHING, TRAINING and
CONSULTANCY in a strategic, integrative and
 holistic approach to meet your business needs.
   Contact Louis at: (+65) 6749 5850 / louis@morphos-intl.com




                                                            Empowering Breakthrough Growth!
               All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 11
              : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com

9 Signs of Misalignment

  • 1.
    Are you facingthese 9 Signs of Misalignment? Awareness Presentation by: Louis Chin, General Manager Morphos International Pte Ltd Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 1 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 2.
    1. Disengaged andDissatisfied Employees • Research has shown that more than 2 in 3 persons are not engaged or are actively disengaged in their current positions. • This may lead to: – Low workforce productivity – Low business profitability – Loss of customers – Absenteeism problems – Defects in production line – High employee turnover Research from Gallup. Photo from: Stock photo , Fotolia.com Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 2 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 3.
    2. Difficulty inRetaining Quality Staff • Unseen costs in replacing a staff: How much does turnover cost? – Exit costs – Recruiting Depending on job – Interviewing nature, industry and country, it – Hiring could range anywhere from – Orientation US$3,500 to US$25,000! – Training and salary paid while training – Reduced productivity Think twice before you fire! – Customer dissatisfaction – Reduced business – Administrative costs – Lost expertise (especially if a specialised employee goes) – Cost of hiring temporary works Photo from: Stock photo Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 3 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 4.
    3. Difficulty inAttracting the Right Talent • Having the right person in the right place could mean the difference between life and death • 8 in 10 Singapore companies struggle attracting ‘critical skill employees and 77% cannot find high- potential employees Survey from Towers Watson; Photo from: Jupiterimages / Getty Images Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 4 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 5.
    4. Heavy Investmentin R&D but Fail to Commercialise Viably • From studying the business launches of about 100 companies, 39% 86% 62% 61% 38% 14% Business Launch Revenue Impact Profit Impact Me-Too & Value Improvement Blue Ocean creation Research from: W. Chan Kim and Renee Mauborgne Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 5 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 6.
    5. Business PerformanceReaching a Plateau with Shrinking Profit Margins Rising Supply with NO Increase in Demand Shrinking Trade Barriers with Intensified Global Competition Accelerated Commoditization of Products & Services Increasing Price Wars and Shrinking Profit Margins Converging Branding in Overcrowded Industries Research from: UCSI BOSRC Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 6 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 7.
    6. Offerings BecomingCommoditized with Decreasing Price Points Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 7 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 8.
    7. Everyone SeemsBusy but the Output is Low • Employees busy creating work for other employees, which does not benefit the customer • People in the company have a sense of being overwhelmed with work and may experience burnout Photo from: Stock photo Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 8 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 9.
    8. Organisational Leadersare Constantly “Fighting Fires” • Reactive leadership The “CEO” instead of proactive leadership • Recurrent problems not identified and resolved at the root • Operational problems distract leaders from seeing the bigger picture and making strategic moves Photo from: Stock photo Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 9 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 10.
    9. Complicated andRepeated Processes Causing High Costs and Low Productivity • Multiple forms and approvals needed for an internal decision or function • New employees require an extended period of time to learn about how the organisation operates • The clerk with 20 years of experience becomes the most critical employee Photo from: Stock photo Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 10 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com
  • 11.
    If you areexperiencing any of the signs of misalignment… We provide COACHING, TRAINING and CONSULTANCY in a strategic, integrative and holistic approach to meet your business needs. Contact Louis at: (+65) 6749 5850 / louis@morphos-intl.com Empowering Breakthrough Growth! All Rights Reserved © Copyright 2013 Morphos International Pte Ltd. (Co Reg. 200813240N) 11 : (+65) 6749 5850 / (+65) 8198 6381 : louis@morphos-intl.com : www.morphos-intl.com