SlideShare a Scribd company logo
www.pure360.com @Pure360
Top 5 Email
Trends for 2015
From data collection to targeting to content
www.pure360.com @Pure360
Andy Thorpe
Senior Managed Services Consultant @Pure360
@Captaininbox
Eyes deep in email since 2006
www.pure360.com @Pure360
Top 5…
• Fragmented “Big Data”
• Cleverer List Building
• Automated (Micro)Targeting
• Content/Brand Marketing
• Mobile email creation
www.pure360.com @Pure360
1. Fragmented “Big Data”
www.pure360.com @Pure360
“Big Data” = Not New
• Single Customer view
• Data Mining
• Dash Boards
• Trend spotting
www.pure360.com @Pure360
“Big Data” Software Suites
• Brings everything to one spot
• Powerful
• All encompassing
• Technical?
• Complicated?
• Overkill?
• Expensive?
www.pure360.com @Pure360
What do you WANT to do?
• Profiling
• Email/Site tracking
• Content/Product Recommendations
• Single Customer view
• Revenue Frequency Modelling (RFM)
• Engagement tracking & targeting
www.pure360.com @Pure360
2. Cleverer List Building
www.pure360.com @Pure360
Users have more control
• Permission really matters now
• Deliverability
• Plug the missed opportunities
• Give recipients the control
• Social Proof
• Viral Promos
• Light Boxes
www.pure360.com @Pure360
3. Automated (Micro) Targeting
www.pure360.com @Pure360
Set it up & sit back
• Abandoned Cart / Browser
• Collect Birthday (not date)
• Welcome Programmes
• CMS Auto Message Import
• Open Reach / Engagement Tracking
www.pure360.com @Pure360
4. Brand/Content Marketing
www.pure360.com @Pure360
Go for a ‘Smile’ not a ‘Sale’
• Too much selling
• Knowledge & Novelty
• Cross Channel Traffic
• Interactivity
• Multi Device Audience
• Follow a journey, tell a story
• Fans will market for you
www.pure360.com @Pure360
5. Mobile, Mobile, Mobile
www.pure360.com @Pure360
Consumption vs Conversion
• Content Triage
• Tap vs Click
• Apple vs Android
• Wearables
• Content Creation
www.pure360.com @Pure360
Mobile Inbox Triage
www.pure360.com @Pure360
Consumption vs Conversion
• Content Triage
• Tap vs Click
• Apple vs Android (Gmail)
• Auto-loading images
• Smart Watches (plain text)
• Content Creation (drag‘n’drop)
www.pure360.com @Pure360
Andy Thorpe @CaptainInbox
Pure360.com @Pure360
www.pure360.com @Pure360

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Pure360 Progression | Top 5 Email Trends in 2015 by Andrew Thorpe

Editor's Notes

  1. Software making it easy to be clever with the data is has
  2. Big data was a catch phrase that brought nothing new, feature or method wise, but it made it sound less scary and marketers stood up and said what they wanted and software was created to provide…
  3. These things are not new but had been perceived as unachievable due to budget and complexity
  4. Faststats, Qlikview?
  5. Now you can choose the feature you want and just buy that and you can do it all from your Pure360 account
  6. More about deliverability specifically for email due to rep but there were so many missed opps that didn’t seem worth the effort against the low hanging fruit, like soft-opt-in, sneaked opt-in and even list purchase.
  7. More about deliverability specifically for email due to rep but there were so many missed opps that didn’t seem worth the effort against the low hanging fruit
  8. Do the hard work at the start and let it run…
  9. Thanks Very much