SlideShare a Scribd company logo
Improve

Implement

Decide
Analyze
Collect
http://pulse.mintm.com
Problems for Industry
•
•

•
•
•

There is no easy way to collect customer feedback and analyze
customer satisfaction levels.
Modern CRM though may cover purchasing patterns of people
who come to POS, but they safely ignore customers who came but
didn’t take any services and left unhappy.
To attract customers, Businesses end up offering heavy discounts
instead of focusing on keeping customers happy.
No way to know how their staff is doing on the ground.
Increasing marketing and loyalty cost.
http://pulse.mintm.com
Pulse Introduction
•

Pulse is a leading Tablet and cloud
based product which helps you get
up to 5 times more customer
feedbacks and 2 times higher
customer satisfaction level.

•

Great for Service Industry like
Hospitality, F&B, Healthcare and
Travel
Generates real-time reports to help
you know your area of
improvements.

•

http://pulse.mintm.com
Business Benefits
•
•

Higher feedback collection rate with reduced
associated cost

•

Cloud based automated analytics helps
business intelligence and customer loyalty

•

No special Hardware required.

•

Saves cost of printing and improves bottomline. No manual uploading of data.

•

Identify unhappy customers, improves
operations and improve customer retention.

•

Collects important user opt-in data and use it
for marketing.

Reduced
cost

Reduces time to action on customer feedback.

http://pulse.mintm.com

ROI
Improved
decisions

Zero
Investment
How it works

Run Personalized campaigns to
improve loyalty and footfall.

Collect customer feedback and
data at appropriate touch point.

Analyze reports and
identify/monitor key improvement
areas

http://pulse.mintm.com
Variants/Pricing
Features

Pulse-Enterprise

Paperless Feedback collection

Yes

Custom Questions

Yes

CRM - Email and Sms campaign

Yes

Analytics

Cloud based

Supply of Tablets

Yes

Database Collection

Yes

Multi-Store data management

Yes

Access Hierarchy support

Yes

Intra Property support

Yes

Unlimited feedbacks Monthly fixed fee

Pricing
Availability

On Request
http://pulse.mintm.com
Thank You
•
•
•
•

Contact us at
Email: ashutosh.c@mintm.com
Visit us at http://Pulse.mintm.com
Facebook http://facebook.com/pulsebymintm

http://pulse.mintm.com

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Pulse by MintM- Taking Feedback Made Easy

  • 2. Problems for Industry • • • • • There is no easy way to collect customer feedback and analyze customer satisfaction levels. Modern CRM though may cover purchasing patterns of people who come to POS, but they safely ignore customers who came but didn’t take any services and left unhappy. To attract customers, Businesses end up offering heavy discounts instead of focusing on keeping customers happy. No way to know how their staff is doing on the ground. Increasing marketing and loyalty cost. http://pulse.mintm.com
  • 3. Pulse Introduction • Pulse is a leading Tablet and cloud based product which helps you get up to 5 times more customer feedbacks and 2 times higher customer satisfaction level. • Great for Service Industry like Hospitality, F&B, Healthcare and Travel Generates real-time reports to help you know your area of improvements. • http://pulse.mintm.com
  • 4. Business Benefits • • Higher feedback collection rate with reduced associated cost • Cloud based automated analytics helps business intelligence and customer loyalty • No special Hardware required. • Saves cost of printing and improves bottomline. No manual uploading of data. • Identify unhappy customers, improves operations and improve customer retention. • Collects important user opt-in data and use it for marketing. Reduced cost Reduces time to action on customer feedback. http://pulse.mintm.com ROI Improved decisions Zero Investment
  • 5. How it works Run Personalized campaigns to improve loyalty and footfall. Collect customer feedback and data at appropriate touch point. Analyze reports and identify/monitor key improvement areas http://pulse.mintm.com
  • 6. Variants/Pricing Features Pulse-Enterprise Paperless Feedback collection Yes Custom Questions Yes CRM - Email and Sms campaign Yes Analytics Cloud based Supply of Tablets Yes Database Collection Yes Multi-Store data management Yes Access Hierarchy support Yes Intra Property support Yes Unlimited feedbacks Monthly fixed fee Pricing Availability On Request http://pulse.mintm.com
  • 7. Thank You • • • • Contact us at Email: ashutosh.c@mintm.com Visit us at http://Pulse.mintm.com Facebook http://facebook.com/pulsebymintm http://pulse.mintm.com